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Backing up, restoring, and recovering, Creating recovery media and backups, Restore and recovery

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11 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. This chapter provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This chapter describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see the HP Support Assistant. To access the HP Support Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to access information about backup, restore, refresh, and other recovery topics, and then follow the information provided. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. ▲ Use the Windows tools to create system restore points and create backups of personal information. For more information and steps, see HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to access information about restore. Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information and steps, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to an automatically created 64 Chapter 11 Backing up, restoring, and recovering

Section	Page
Starting right	11
Revert to the familiar Start screen (select models only)	11
Visit the HP Apps Store	11
Best practices	11
Fun things to do	12
More HP resources	13
Getting to know your computer	14
Finding your hardware and software information	14
Locating hardware	14
Locating software	14
Tablet edge components	14
Display	17
Keyboard dock	19
Top	19
TouchPad	20
Lights	21
Keys	22
Right side	23
Left side	24
Releasing the tablet from the keyboard dock	25
Locating system information	25
Changing your tablet's settings	26
Changing your tablet's view	26
Adjusting your tablet's autorotate lock	26
Adjusting your tablet's screen brightness	26
Using touch screen gestures	27
One-finger slide	27
Tapping	28
Pinching/stretching	28
Rotating (select models only)	29
Edge swipes	29
Right-edge swipe	29
Left-edge swipe	30
Top or bottom-edge swipe	30
Setting touch screen preferences	31
Using the on-screen keyboard	31
Connecting to a network	32
Connecting to a wireless network	32
Using the wireless controls	32
Using the wireless button	32
Using operating system controls	32
Sharing data and drives and accessing software	33
Using a WLAN	33
Using an Internet service provider	34
Setting up a WLAN	35
Configuring a wireless router	35
Protecting your WLAN	35
Connecting to a WLAN	36
Using Bluetooth wireless devices	36
Enjoying entertainment features	37
Multimedia features	37
Using the webcam	40
Using audio	40
Connecting speakers	41
Connecting headphones and microphones	41
Testing your audio features	41
Using video	42
Connecting video devices by using an HDMI cable	42
Setting up HDMI audio	43
Camera	44
Discovering and connecting to Miracast-compatible wireless displays (select models only)	44
Navigating the screen	45
Using the TouchPad	45
Using TouchPad gestures	45
Tapping	46
Scrolling	46
Pinching/zooming	47
Rotating (select models only)	47
Flicking (select models only)	48
Edge swipes	48
Right-edge swipe	49
Top-edge swipe	49
Left-edge swipe	50
Using the keyboard and mouse	50
Using the keys	50
Using the action keys	50
Using Windows shortcut keys	52
Using the hot keys	52
Managing power	53
Initiating Sleep and Hibernation	53
Intel Rapid Start Technology (select models only)	53
Initiating and exiting Sleep	54
Enabling and exiting Hibernation (select models only)	54
Setting password protection on wakeup	55
Using the power meter and power settings	55
Running on battery power	55
Factory-sealed battery	55
Finding battery information	56
Conserving battery power	56
Identifying low battery levels	56
Resolving a low battery level	57
Resolving a low battery level when external power is available	57
Resolving a low battery level when no power source is available	57
Resolving a low battery level when the computer cannot exit Hibernation	57
Running on external AC power	57
Troubleshooting power problems	58
HP CoolSense (select models only)	58
Refreshing your software content with Intel Smart Connect Technology (select models only)	58
Shutting down (turning off) the computer	59
Managing and sharing information	60
Using a USB device	60
Connecting a USB device	60
Removing a USB device	61
Connecting a powered USB device	61
Inserting and removing a memory card	62
Maintaining your computer	63
Improving performance	63
Using Disk Defragmenter	63
Using Disk Cleanup	63
Updating programs and drivers	64
Cleaning your computer	64
Cleaning products	64
Cleaning procedures	64
Cleaning the display	65
Cleaning the sides and cover	65
Cleaning the TouchPad, keyboard, or mouse	65
Traveling with or shipping your computer	65
Securing your computer and information	67
Using passwords	67
Setting Windows passwords	68
Setting Setup Utility (BIOS) passwords	68
Using Internet security software	68
Using antivirus software	69
Using firewall software	69
Installing software updates	69
Installing critical security updates	69
Installing Windows updates	69
Installing HP and third-party software updates	70
Securing your wireless network	70
Backing up your software applications and information	70
Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)	71
Starting Setup Utility (BIOS)	71
Updating the BIOS	71
Determining the BIOS version	71
Downloading a BIOS update	72
Using HP PC Hardware Diagnostics (UEFI)	72
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	73
Backing up, restoring, and recovering	74
Creating recovery media and backups	74
Restore and recovery	74
Recovering using HP Recovery Manager	75
What you need to know	75
Using HP Recovery media to recover	75
Changing the computer boot order	76
Specifications	77
Input power	77
Operating environment	77
Electrostatic Discharge	78

Match case Limit results 1 per page

Backing up, restoring, and recovering

Your computer includes tools provided by HP and Windows to help you safeguard your information

and retrieve it if you ever need to. These tools will help you return your computer to a proper working

state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE:

This chapter describes an overview of backing up, restoring and recovering options. For

more details about the tools provided, see the HP Support Assistant. To access the HP Support

Assistant, from the Start screen, select the

HP Support Assistant app

. Use the search field to

access information about backup, restore, refresh, and other recovery topics, and then follow the

information provided.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

▲

Use the Windows tools to create system restore points and create backups of personal

information. For more information and steps, see HP Support Assistant. To access HP Support

Assistant, from the Start screen, select the

HP Support Assistant

app. Use the search field to

access information about restore.

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your

situation and level of expertise:

●

Windows offers several options for restoring from backup, refreshing the computer, and resetting

the computer to its original state. For more information and steps, see Help and Support. From

the Start screen, type

, and then select

Help and Support

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or

driver.

From the Start screen, type

recovery

, select

HP Recovery Manager

, select

Drivers and

Applications Reinstall

, and then follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information,

Windows System Restore is an option. System Restore allows you to restore without the

requirements of Windows Refresh or a reinstallation. Windows creates system restore points

automatically during a Windows update and other system maintenance events. Even if you did

not manually create a restore point, you can choose to restore to an automatically created

Chapter 11

Backing up, restoring, and recovering