HP Pavilion PC 14-dv1000 User Guide - Page 8

Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant

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52

Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)

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Downloading HP PC Hardware Diagnostics Windows

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53

Downloading the latest HP PC Hardware Diagnostics Windows version from HP

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53

Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store

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53

Downloading HP Hardware Diagnostics Windows by product name or number (select products only)

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53

Installing HP PC Hardware Diagnostics Windows

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54

Using HP PC Hardware Diagnostics UEFI

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54

Using an HP PC Hardware Diagnostics UEFI hardware failure ID code

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54

Starting HP PC Hardware Diagnostics UEFI

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54

Downloading HP PC Hardware Diagnostics UEFI to a USB ﬂash drive

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55

Downloading the latest HP PC Hardware Diagnostics UEFI version

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Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)

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Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

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56

Downloading Remote HP PC Hardware Diagnostics UEFI

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Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

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Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number

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56

Customizing Remote HP PC Hardware Diagnostics UEFI settings

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11

Backing up, restoring, and recovering

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58

Backing up information and creating recovery media

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58

Using Windows tools for backing up

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Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

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58

Restoring and recovering your system

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58

Creating a system restore

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59

Restoring and recovery methods

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59

Recovering using HP Recovery media

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Changing the computer boot order

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Using HP Sure Recover (select products only)

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12

Electrostatic discharge

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13

Speciﬁcations

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Input power

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Operating environment

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63

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Accessibility

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HP and accessibility

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64

Finding the technology tools you need

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64

The HP commitment

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64

International Association of Accessibility Professionals (IAAP)

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65

Finding the best assistive technology

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65

Assessing your needs

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65

Accessibility for HP products

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65

Standards and legislation

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66

Standards

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66

Mandate 376 – EN 301 549

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66

Web Content Accessibility Guidelines (WCAG)

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66

viii

Section	Page
Getting started	11
Best practices	11
More HP resources	11
Getting to know your computer	13
Locating hardware	13
Locating software	13
Right side	13
Left side	15
Display	16
Low blue light mode (select products only)	16
Keyboard area	17
Touchpad settings and components	17
Touchpad settings	18
Adjusting touchpad settings	18
Turning on the touchpad	18
Touchpad components	18
Lights	19
Button, vent, and fingerprint reader	19
Special keys	21
Action keys	22
Bottom	24
Labels	24
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Airplane mode key	27
Operating system controls	27
Connecting to a WLAN	28
Using HP Mobile Broadband (select products only)	28
Using eSIM (select products only)	29
Using GPS (select products only)	29
Using Bluetooth wireless devices (select products only)	29
Connecting Bluetooth devices	30
Connecting to a wired network—LAN (select products only)	30
Enjoying entertainment features	32
Using the camera	32
Using audio	32
Connecting speakers	32
Connecting headphones	32
Connecting headsets	33
Using sound settings	33
Sound settings	33
Audio settings	33
Using video	33
Connecting a DisplayPort device using a USB Type-C cable (select products only)	34
Connecting video devices using an HDMI cable (select products only)	35
Connecting a high-definition TV or monitor using HDMI	35
Setting up HDMI audio	35
Turn on HDMI audio	36
Return audio to computer speakers	36
Discovering and connecting to Miracast-compatible wireless displays (select products only)	36
Using data transfer	36
Connecting devices to a USB Type-C port (select products only)	36
Navigating the screen	38
Using touchpad and touch screen gestures	38
Tap	38
Two-finger pinch zoom	38
Two-finger slide (touchpad and precision touchpad)	39
Two-finger tap (touchpad and precision touchpad)	39
Three-finger tap (touchpad and precision touchpad)	39
Four-finger tap (touchpad and precision touchpad)	40
Three-finger swipe (touchpad and precision touchpad)	40
Four-finger swipe (precision touchpad)	40
One-finger slide (touch screen)	41
Using an optional keyboard or mouse	41
Using an on-screen keyboard (select products only)	41
Managing power	42
Using Sleep and Hibernation	42
Initiating and exiting Sleep	42
Initiating and exiting Hibernation (select products only)	43
Shutting down (turning off) the computer	43
Using the Power icon and Power Options	44
Running on battery power	44
Using HP Fast Charge (select products only)	44
Displaying battery charge	45
Finding battery information in HP Support Assistant (select products only)	45
Conserving battery power	45
Identifying low battery levels	45
Resolving a low battery level	46
Resolving a low battery level when external power is available	46
Resolving a low battery level when no power source is available	46
Resolving a low battery level when the computer cannot exit Hibernation	46
Factory-sealed battery	46
Running on external power	46
Maintaining your computer	48
Improving performance	48
Using Disk Defragmenter	48
Using Disk Cleanup	48
Using HP 3D DriveGuard (select products only)	48
Identifying HP 3D DriveGuard status	49
Updating programs and drivers	49
Updating both programs and drivers	49
Updating programs only	49
Updating drivers only	49
Cleaning your computer	50
Enabling HP Easy Clean (select products only)	50
Removing dirt and debris from your computer	50
Cleaning your computer with a disinfectant	51
Caring for wood veneer (select products only)	52
Traveling with or shipping your computer	52
Securing your computer and information	54
Using passwords	54
Setting Windows passwords	54
Setting Setup Utility (BIOS) passwords	55
Using Windows Hello (select products only)	56
Using internet security software	56
Using antivirus software	56
Using firewall software	56
Installing software updates	57
Using HP TechPulse (select products only)	57
Securing your wireless network	57
Backing up your software applications and information	57
Using an optional security cable (select products only)	58
Using Setup Utility (BIOS)	59
Starting Setup Utility (BIOS)	59
Updating Setup Utility (BIOS)	59
Determining the BIOS version	59
Preparing for a BIOS update	60
Downloading a BIOS update	60
Installing a BIOS update	60
Using HP PC Hardware Diagnostics	62
Using HP PC Hardware Diagnostics Windows (select products only)	62
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	62
Accessing HP PC Hardware Diagnostics Windows	62
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	62
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	63
Downloading HP PC Hardware Diagnostics Windows	63
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	63
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	63
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	63
Installing HP PC Hardware Diagnostics Windows	64
Using HP PC Hardware Diagnostics UEFI	64
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	64
Starting HP PC Hardware Diagnostics UEFI	64
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	65
Downloading the latest HP PC Hardware Diagnostics UEFI version	65
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	65
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	66
Downloading Remote HP PC Hardware Diagnostics UEFI	66
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	66
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	66
Customizing Remote HP PC Hardware Diagnostics UEFI settings	66
Backing up, restoring, and recovering	68
Backing up information and creating recovery media	68
Using Windows tools for backing up	68
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	68
Restoring and recovering your system	68
Creating a system restore	69
Restoring and recovery methods	69
Recovering using HP Recovery media	69
Changing the computer boot order	70
Using HP Sure Recover (select products only)	70
Electrostatic discharge	71
Specifications	72
Input power	72
Operating environment	73
Accessibility	74
HP and accessibility	74
Finding the technology tools you need	74
The HP commitment	74
International Association of Accessibility Professionals (IAAP)	75
Finding the best assistive technology	75
Assessing your needs	75
Accessibility for HP products	75
Standards and legislation	76
Standards	76
Mandate 376 – EN 301 549	76
Web Content Accessibility Guidelines (WCAG)	76
Legislation and regulations	77
Useful accessibility resources and links	77
Organizations	77
Educational institutions	77
Other disability resources	78
HP links	78
Contacting support	78

HP Pavilion PC 14-dv1000 User Guide - Page 8

Accessing HP PC Hardware Diagnostics Windows from the Start menu select products only

Page 8 highlights