HP Photosmart 120 HP Photosmart 120 series digital camera - (English) User Gui - Page 39

Troubleshooting and Support, Problems and Solutions

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5 Troubleshooting and Support Problems and Solutions Problem Possible cause Solution The camera The batteries does not turn are not on. functioning correctly. Use only photo-quality AA lithium, alkaline, Ni-Cd, or Ni-MH batteries. Ensure the batteries are inserted correctly. The charge in the batteries can be low or completely drained. Try installing new or recharged batteries. The HP AC Ensure that the HP AC adapter adapter is not is not damaged or defective functioning and is plugged into an correctly. electrical outlet with power. The HP AC If you want to use battery adapter is power, disconnect the HP AC connected to adapter from the camera. If the camera, you want to use AC power, but it is not connect the HP AC adapter to connected to a a working electrical outlet. power outlet. 5-Troubleshooting and Support 39

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5-Troubleshooting and Support
39
Troubleshooting and
Support
Problems and Solutions
Problem
Possible cause
Solution
The camera
does not turn
on.
The batteries
are not
functioning
correctly.
Use only photo-quality AA
lithium, alkaline, Ni-Cd, or
Ni-MH batteries.
Ensure the batteries are
inserted correctly.
The charge in the batteries can
be low or completely drained.
Try installing new or
recharged batteries.
The HP AC
adapter is not
functioning
correctly.
Ensure that the HP AC adapter
is not damaged or defective
and is plugged into an
electrical outlet with power.
The HP AC
adapter is
connected to
the camera,
but it is not
connected to a
power outlet.
If you want to use battery
power, disconnect the HP AC
adapter from the camera. If
you want to use AC power,
connect the HP AC adapter to
a working electrical outlet.
5