HP Photosmart C4600 User Guide - Page 91
The HP Photosmart Software was not installed., Solution 2: Turn on the product
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Cause: The HP Photosmart Software was not installed. If this did not solve the issue, try the next solution. Solution 2: Turn on the product Solution: Turn on the product. Cause: The product was turned off. If this did not solve the issue, try the next solution. Solution 3: Turn on the computer Solution: Turn on the computer Cause: The computer was turned off. If this did not solve the issue, try the next solution. Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again. Solve a problem For more information on setting up the product and connecting it to your computer, see the Setup Guide that came with the product. Cause: The product was not properly connected to the computer. Errors 89