HP Photosmart D7500 User Guide - Page 162

Card access error, Solution 1: Remove all but one memory card

Page 162 highlights

Cause: There were two or more memory cards inserted into the product at the same time. If this did not solve the issue, try the next solution. Solution 2: Remove the memory card and reinsert it correctly Solution: Remove the memory card and reinsert it correctly. The label of the memory card faces up and should be readable as you insert it into the slot. Cause: You had inserted the memory card backwards or upside down. If this did not solve the issue, try the next solution. Solution 3: Push the memory card all the way forward Solution: Remove the memory card and reinsert it in the memory card slot until it stops. Cause: You had not fully inserted the memory card. Disconnected Solution: Make sure your product is turned on and connected to your computer. Cause: Your product was not turned on. Out of disk space Solution: Close some applications and try the task again. Cause: There was not enough available memory on your computer to perform the task. Card access error Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it correctly • Solution 3: Push the memory card all the way forward Solution 1: Remove all but one memory card Solution: Remove all but one memory card. The product reads the remaining memory card and displays the first photo stored on the memory card. Cause: There were two or more memory cards inserted into the product at the same time. Errors 159 Troubleshooting

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Cause:
There were two or more memory cards inserted into the product at the same
time.
If this did not solve the issue, try the next solution.
Solution 2: Remove the memory card and reinsert it correctly
Solution:
Remove the memory card and reinsert it correctly. The label of the
memory card faces up and should be readable as you insert it into the slot.
Cause:
You had inserted the memory card backwards or upside down.
If this did not solve the issue, try the next solution.
Solution 3: Push the memory card all the way forward
Solution:
Remove the memory card and reinsert it in the memory card slot until it
stops.
Cause:
You had not fully inserted the memory card.
Disconnected
Solution:
Make sure your product is turned on and connected to your computer.
Cause:
Your product was not turned on.
Out of disk space
Solution:
Close some applications and try the task again.
Cause:
There was not enough available memory on your computer to perform the
task.
Card access error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
Solution 1: Remove all but one memory card
Solution 2: Remove the memory card and reinsert it correctly
Solution 3: Push the memory card all the way forward
Solution 1: Remove all but one memory card
Solution:
Remove all but one memory card. The product reads the remaining
memory card and displays the first photo stored on the memory card.
Cause:
There were two or more memory cards inserted into the product at the same
time.
Errors
159
Troubleshooting