HP RF863AA HP Personal Media Drives - Limited Warranty and Support Guide - Page 4

HP Customer Care Online Visit the HP Customer Care Support Web site at http://www.hp.com/support for up-to-date information 24 hours a day, seven days a week. You'll find troubleshooting documents, maintenance and efficiency tips, and ideas for using your product. Where is my User's Guide? The User's Guide is on the Personal Media Drive. 1 Click Start on the taskbar, click My Computer, and then double-click the HP Personal Media Drive icon. 2 Open the PMD folder. 3 Double-click the HPDI.exe. 4 When prompted, save the User's Guide to your PC. Obtaining Hardware Warranty Repair Service To obtain hardware warranty service, call Customer Care or a participating authorized HP Personal Computer Repair Center at one of the numbers listed below. Customer Care Phone Numbers Use the HP Customer Care number below during and after your product's warranty period. Support is provided free of charge during the warranty period. A per-incident charge applies after the warranty period. NOTE: Long distance charges may apply. During Warranty Period U.S. Free phone support is available for customers whose media drives are still within their stated warranty period. 1-800-474-6836 Canada HP Customer Care in English and French 1-800-474-6836 Europe Austria Belgium France Denmark Finland Germany Italy Netherlands Norway Portugal Spain Sweden Switzerland Republic of Ireland United Kingdom Asia/Pacific Australia China Hong Kong SAR India Indonesia Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Latin America Mexico Mexico City 0820 87 4417 070 300 004 0892-696022 70202845 0203-66-767 0180 5652 180 848-800-871 0900-2020-165 0815 62 070 0808-201-492 902-010-059 077-120-4765 0848-672 672 01890 92 39 02 0870-010-4320 1-300-721-147 800-820-6616 2802-4098 1-800-114772 21-350-3408 1588-3003 1-800-8588 0-800-441-147 2-867-3551 6272 5300 8722-8000 (2) 353-9000 800/474-6836 55-5258-9922