HP Stream 13-c000 User Guide - Page 63

●

Windows offers several options for restoring from backup, refreshing the computer, and resetting

the computer to its original state. For more information see Help and Support.

▲

From the Start screen, type

support

, and then select the

HP Support Assistant

app.

- or -

From the Windows desktop, click the question mark icon in the notification area, at the far

right of the taskbar.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or

driver.

▲

From the Start screen, type

recovery

, select

HP Recovery Manager

, select

Drivers and

Applications Reinstall

, and then follow the on-screen instructions.

●

On select models, if you want to reset your computer using a minimized image, you can choose

the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery

media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

Other applications included in the image continue to be available for installation through the

Drivers and Applications Reinstall option in HP Recovery Manager.

For more information, see

Recovering using HP Recovery Manager

on page

53

.

●

If you want to recover the Windows partition to original factory content, you can choose the

System Recovery option from the HP Recovery partition (select models only) or use the HP

Recovery media. For more information, see


on page

53

. If you have not already created recovery media, see

Creating HP Recovery media

(select models only)

on page

51

.

●

On select models, if you want to recover the computer's original factory partition and content, or

if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery

media. For more information, see


on page

53

.

●

On select models, if you want to remove the recovery partition to reclaim hard drive space, HP

Recovery Manager offers the Remove Recovery Partition option.

For more information, see

Removing the HP Recovery partition (select models only)

on page

55

.


HP Recovery Manager software allows you to recover the computer to its original factory state by

using the HP Recovery media that you either created or that you obtained from support, or by using

the HP Recovery partition (select models only). If you have not already created recovery media, see

Creating HP Recovery media (select models only)

on page

51

.

What you need to know before you get started

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's

website or reinstall the software from the media provided by the manufacturer.

IMPORTANT:

Recovery through HP Recovery Manager should be used as a final attempt to

correct computer issues.

●

HP Recovery media must be used if the computer hard drive fails. If you have not already

created recovery media, see

Creating HP Recovery media (select models only)

on page

51

.

Restore and recovery

53

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Identifying components	15
Using the action keys	21
Labels	23
Connecting to a network	24
Connecting to a wireless network	24
Using the wireless controls	24
Wireless button	24
Operating system controls	25
Connecting to a WLAN	25
Using HP Mobile Broadband (select models only)	26
Using Bluetooth wireless devices (select models only)	26
Connecting to a wired network—LAN (select models only)	26
Sharing data and drives and accessing software	27
Sharing media and data across your home group network (select models only)	28
Enjoying entertainment features	29
Using a webcam (select models only)	29
Using audio	29
Connecting speakers	29
Connecting headphones	29
Connecting a microphone	30
Connecting headsets	30
Using Beats Audio (select models only)	30
Accessing Beats Audio Control Panel	30
Enabling and disabling Beats Audio	30
Using video	30
Connecting video devices by using a VGA cable (select models only)	31
Connecting video devices using an HDMI cable (select models only)	31
Setting up HDMI audio	32
Connecting digital display devices using a DisplayPort cable (select models only)	33
Connecting Miracast-compatible wireless displays (select models only)	34
Navigating the screen	35
Using the TouchPad and touch screen gestures	35
Tap	35
Two-finger scroll	35
Two-finger pinch zoom	36
Two-finger click	36
Right-edge swipe	37
Left-edge swipe	37
Top-edge swipe and bottom-edge swipe	37
One-finger slide (touch screen only)	38
Using a keyboard and optional mouse	38
Managing power	39
Initiating and exiting Sleep and Hibernation	39
Manually initiating and exiting Sleep	40
Manually initiating and exiting Hibernation (select models only)	40
Setting password protection on wakeup (exiting Sleep or Hibernation)	40
Using the power meter and power settings	41
Running on battery power	41
Factory-sealed battery (select models only)	41
User-replaceable battery (select models only)	42
Finding battery information	42
Conserving battery power	43
Resolving a low battery level	43
Resolving a low battery level when external power is available	43
Resolving a low battery level when no power source is available	43
Resolving a low battery level when the computer cannot exit Hibernation	43
Storing a user-replaceable battery (select models only)	43
Disposing of a user-replaceable battery (select models only)	44
Running on AC power	44
Troubleshooting power problems	45
Shutting down (turning off) the computer	45
Maintaining your computer	47
Improving performance	47
Using Disk Defragmenter	47
Using Disk Cleanup	47
Updating programs and drivers	47
Cleaning your computer	48
Cleaning procedures	48
Cleaning the display	48
Cleaning the sides or cover	49
Cleaning the TouchPad, keyboard, or mouse (select models only)	49
Traveling with or shipping your computer	49
Securing your computer and information	51
Using passwords	51
Setting Windows passwords	51
Setting Setup Utility (BIOS) passwords	52
Using the fingerprint reader (select models only)	52
Using Internet security software	53
Using antivirus software	53
Using firewall software	53
Installing software updates	54
Installing critical security updates	54
Securing your wireless network	54
Backing up your software applications and information	54
Using an optional security cable lock	54
Using Setup Utility (BIOS)	56
Starting Setup Utility (BIOS)	56
Updating the BIOS	56
Determining the BIOS version	56
Downloading a BIOS update	57
Synchronizing a tablet and keyboard (select models only)	58
Using HP PC Hardware Diagnostics (UEFI)	59
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	59
Backing up, restoring, and recovering	61
Creating recovery media and backups	61
Creating HP Recovery media (select models only)	61
Using Windows tools	62
Restore and recovery	62
Recovering using HP Recovery Manager	63
What you need to know before you get started	63
Using the HP Recovery partition (select models only)	64
Using HP Recovery media to recover	64
Changing the computer boot order	65
Removing the HP Recovery partition (select models only)	65
Specifications	66
Input power	66
Operating environment	67
Electrostatic Discharge	68

HP Stream 13-c000 User Guide - Page 63

Recovering using HP Recovery Manager, What you need to know before you get started

Page 63 highlights