HP Surestore Disk Array FC60 HP SureStore E Disk Array 12H User's and Service - Page 124

Troubleshooting, Control Panel Error Messages, Table 10. Control Panel Error Messages System States

Get HP Surestore Disk Array FC60 PDF manuals and user guides View all HP Surestore Disk Array FC60 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 124 highlights

Troubleshooting Troubleshooting Control Panel Error Messages Table 10. Control Panel Error Messages (System States) Error Message Explanation Action System States: ActivSpare Warning An Active Hot Spare request cannot be honored; the array no longer has the physical capacity necessary to enable an Active Hot Spare. Either add more data capacity (disks) or disable Active Hot Spare. System States: Battery Charging The battery in a controller module is not fully charged, but has enough power to allow normal operation. Also, the battery may not be connected properly. If the array stays in this mode for more than one hour, check the battery connection. If the battery is properly connected, replace the battery or replace the controller module. Caution: Always perform a successful Shutdown prior to replacing the batteries. System States: Capacity Warning The capacity threshold alarm has occurred; the threshold set for capacity consumption has been exceeded. Add more capacity (disk modules) and reset the capacity to a higher threshold or disable the capacity warning. System States: The X or Y controller has failed. Cntrl Failed Replace the X or Y controller. System States: Dual controllers are not able to communicate Cntrl Y Disabled and controller X has become primary and controller Y is silent. Replace faulty controller (could be either primary or secondary array controller at fault). Also, could be a backplane failure. Replace backplane. System States: Data may have become inaccessible. Data Warning Replace the faulty disk module(s). System States: Degraded Warning Data redundancy has been lost. If Auto Rebuild is disabled, perform a manual rebuild. If Auto Rebuild is enabled, wait for the array to restore data redundancy; data rebuild is in progress. You may need to add more disk modules to complete the Rebuild. System States: DRAM errors have occurred. DRAM Failed Replace the controller module or the DRAM. System States: DRAM Unused Warning A SIMM was added without first performing a Shutdown the array and then power it on. Shutdown. 124

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
Troubleshooting
Control Panel Error Messages
124
Troubleshooting
Table 10. Control Panel Error Messages (System States)
Error Message
Explanation
Action
System States:
ActivSpare
Warning
An Active Hot Spare request cannot be
honored; the array no longer has the physical
capacity necessary to enable an Active Hot
Spare.
Either add more data capacity (disks) or disable
Active Hot Spare.
System States:
Battery Charging
The battery in a controller module is not fully
charged, but has enough power to allow normal
operation. Also, the battery may not be
connected properly.
If the array stays in this mode for more than
one hour, check the battery connection. If the
battery is properly connected, replace the
battery or replace the controller module.
Caution: Always perform a successful
Shutdown prior to replacing the batteries.
System States:
Capacity
Warning
The capacity threshold alarm has occurred; the
threshold set for capacity consumption has
been exceeded.
Add more capacity (disk modules) and reset the
capacity to a higher threshold or disable the
capacity warning.
System States:
Cntrl Failed
The X or Y controller has failed.
Replace the X or Y controller.
System States:
Cntrl Y Disabled
Dual controllers are not able to communicate
and controller X has become primary and
controller Y is silent.
Replace faulty controller (could be either
primary or secondary array controller at fault).
Also, could be a backplane failure. Replace
backplane.
System States:
Data Warning
Data may have become inaccessible.
Replace the faulty disk module(s).
System States:
Degraded
Warning
Data redundancy has been lost.
If Auto Rebuild is disabled, perform a manual
rebuild. If Auto Rebuild is enabled, wait for the
array to restore data redundancy; data rebuild is
in progress. You may need to add more disk
modules to complete the Rebuild.
System States:
DRAM Failed
DRAM errors have occurred.
Replace the controller module or the DRAM.
System States:
DRAM Unused
Warning
A SIMM was added without first performing a
Shutdown.
Shutdown the array and then power it on.