HP Surestore Disk Array FC60 HP SureStore E Disk Array 12H User's and Service - Page 131

Error Message, Explanation, Action, Not Stopped

Page 131 highlights

Troubleshooting Troubleshooting Control Panel Error Messages Error Message Explanation Action Ready No errors or warnings to report; the array is ready to transfer data. None. Information only. Rebuild Not Started The command to Rebuild did not start. The array is malfunctioning. Call the support line. Rebuild Not Stopped The SCSI command to Rebuild did not stop. The array is malfunctioning. Call the support line. Recover Failed Data was not fully recovered during the recover The array is malfunctioning. utility. Call the support line. Recover Warning Problem occurred while using the recover utility. The array is malfunctioning. Call the support line. Rebuild Requested A front panel request to begin a rebuild occurred. None. Information only. Shutdown Complete The controller has posted the NVRAM to the disks and the array is ready to be turned off. None. Information only. Shutting Down The controller is preparing to enter the Shutdown state. None. Information only. SIMM 1/2 x/y Failed SIMM 1 or 2 on controller module X or Y failed. Replace the controller. SIMM Count Error The controller modules each have a different number of SIMMs installed. You must have the same amount of memory on both controller modules. Add or remove SIMMs from the NEW controller module so that each controller has the same amount of memory. DO NOT remove any SIMMs from the original single controller module; you must always have the same amount of memory (or more) on each controller module as you had on the original single controller module. SIMM Error The primary controller does not have enough SIMMs to upload the present disk volume set. Add more SIMMs to the controller module(s). Each controller must have the same amount of memory. Single Controller Resiliency parameters are not set to single controller mode but the array has a single controller installed. Either put the disk array in single controller mode or install a second array controller. 131

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Troubleshooting
Control Panel Error Messages
131
Troubleshooting
Error Message
Explanation
Action
Ready
No errors or warnings to report; the array is
ready to transfer data.
None. Information only.
Rebuild
Not Started
The command to Rebuild did not start.
The array is malfunctioning.
Call the support line.
Rebuild
Not Stopped
The SCSI command to Rebuild did not stop.
The array is malfunctioning.
Call the support line.
Recover Failed
Data was not fully recovered during the recover
utility.
The array is malfunctioning.
Call the support line.
Recover Warning
Problem occurred while using the recover utility.
The array is malfunctioning.
Call the support line.
Rebuild
Requested
A front panel request to begin a rebuild
occurred.
None. Information only.
Shutdown
Complete
The controller has posted the NVRAM to the
disks and the array is ready to be turned off.
None. Information only.
Shutting Down
The controller is preparing to enter the
Shutdown state.
None. Information only.
SIMM 1/2 x/y
Failed
SIMM 1 or 2 on controller module X or Y failed.
Replace the controller.
SIMM
Count Error
The controller modules each have a different
number of SIMMs installed. You must have the
same amount of memory on both controller
modules.
Add or remove SIMMs from the NEW
controller module so that each controller has
the same amount of memory. DO NOT remove
any SIMMs from the original single controller
module; you must always have the same
amount of memory (or more) on each
controller module as you had on the original
single controller module.
SIMM Error
The primary controller does not have enough
SIMMs to upload the present disk volume set.
Add more SIMMs to the controller module(s).
Each controller must have the same amount of
memory.
Single Controller
Resiliency parameters are not set to single
controller mode but the array has a single
controller installed.
Either put the disk array in single controller
mode or install a second array controller.