HP Vectra VL800 hp vectra vl800, troubleshooting guide - Page 44

Running e-DiagTools from a CD-ROM, Prerequisites

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3 Troubleshooting with HP e-DiagTools Running e-DiagTools from a CD-ROM Running e-DiagTools from a CD-ROM NOTE Only the Utility Partition version of e-DiagTools supports the full range of e-features. When you run e-DiagTools from a CD-ROM you will not be able to send the Support Ticket via e-mail or to update the BIOS. Prerequisites Before you run e-DiagTools from a CD-ROM, ensure that the following are correctly configured in the computer's BIOS Setup program: Ì No operating system is specified, which means that: • if the Main or Advanced menu has an item Plug and Play OS, set it to No • if the Main or Advanced menu has an item to select the operating system, set it to Other. Ì All Hardware Protection items in the Security menu are set to Enabled or Unlocked. After running e-DiagTools, remember to restore the original BIOS Setup values. 44

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3
Troubleshooting with HP e-DiagTools
Running e-DiagTools from a CD-ROM
44
Running e-DiagTools from a CD-ROM
NOTE
Only the Utility Partition version of e-DiagTools supports the full range
of e-features. When you run e-DiagTools from a CD-ROM you will not
be able to send the Support Ticket via e-mail or to update the BIOS.
Prerequisites
Before you run e-DiagTools from a CD-ROM, ensure that the following
are correctly configured in the computer’s BIOS Setup program:
No operating system is specified, which means that:
•
if the
Main
or
Advanced
menu has an item
Plug and Play OS
,
set it to
No
•
if the
Main
or
Advanced
menu has an item to select the operating
system, set it to
Other
.
All
Hardware Protection
items in the
Security
menu are set to
Enabled
or
Unlocked
.
After running e-DiagTools, remember to restore the original BIOS
Setup values.