HP Virtual Connect Flex-10/10D Module Enterprise Edition for BLc7000 HP BladeS - Page 19

Troubleshooting Error messages Error message Resolution This version of the application does not support the Specify a supported enclosure type. target enclosure Unable to get enclosure part number Check connectivity with the OA, and then restart the update process. Another instance of this application is running. Please wait until all other instances are completed and try again. Unable to initialize Onboard Administrator interface Unable to login to the Onboard Administrator. Please confirm the OA IP address and user credentials. Invalid option More than one instance of the update utility is attempting to run on the client. Wait until all other instances are complete, and then try again. Check connectivity with the OA, and then restart the update process. Confirm the OA IP address and user credentials. An invalid option has been specified by the user. Verify the list of available options for that command. Invalid -a option An invalid -a format has been specified by the user. Verify the list of available commands. One or more parameters missing One or more required parameters was not specified. See the required syntax for the command. Missing -l option Invalid -f option Specify the required package location. The -f version option can only be used with the update command. Be sure a valid -f option is specified. Invalid OA IP address Provide a valid IP address in the proper format. Unable to communicate with OA IP aaa.bbb.ccc.ddd Check connectivity with the OA and verify that you are using a valid IP address. OA username is longer than 40 characters Enter a valid OA username. OA user password is greater than 40 characters Enter a valid OA user password. Invalid bay number Specify a valid bay number for the target enclosure. OA firmware version a.bb is not supported Update the firmware on the target enclosure. Unable to communicate with Onboard Confirm the validity of the OA IP address and user Administrator. Please confirm validity of the OA IP credentials. address and user credentials. Specified Onboard Administrator is not primary Specify the OA IP address of the primary OA in the target enclosure. Unable to get enclosure VC mode information Log in to the VC GUI and resolve any VC errors. Reset the OA to factory defaults, and then log in to the VC GUI. Initialization process failed. Firmware update cannot continue. File extraction failed Check update requirements, and then try the update again. Verify that the Virtual Connect firmware package is correct, or download it again from the HP website (http://www.hp.com). Troubleshooting 19