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Getting Started Product Exploded Diagram Product Exploded Diagram Refer to the ﬁgure below for a basic parts overview of the B1000/C3000 workstation. Figure 1-1. Exploded View I/O Fan/Speaker Bracket I/O Fan System-Board Fans Speaker Chassis I/O Card Retainer Clip Front-Panel Display Air Divider Power Supply Hard Disk Tray Side Panel System Board DIMMs (Memory) Memory Fan CD Drive Tray Floppy Drive Tray 8 Chapter 1

Section	Page
HP Visualize C3700 UNIX® Workstations	1
HP Visualize C3700 UNIX® Workstations	1
HP Visualize C3700 UNIX® Workstations	1
PA8700	1
Upgrade Instructions	1
Manufacturing Part Number: A6058-90000	1
Edition E0501	1
© Copyright 2001 by Hewlett-Packard	1
© Copyright 2001 by Hewlett-Packard	1
Notice	2
Notice	2
Hewlett-Packard Warranty Statement	2
Hewlett-Packard Warranty Statement	2
Restricted Rights Legend	2
Restricted Rights Legend	2
© Copyright 2001 Hewlett-Packard Company. All Rights Reserved. This document contains proprietary...	2
© Copyright 2001 Hewlett-Packard Company. All Rights Reserved. This document contains proprietary...	2
© Copyright 1980, 1984 AT&T, Inc.	2
© Copyright 1980, 1984 AT&T, Inc.	2
© Copyright 1979, 1980, 1983 The Regents of the University of California. This software and docum...	2
© Copyright 1979, 1980, 1983 The Regents of the University of California. This software and docum...	2
1 Getting Started	3
1 Getting Started	3
CAUTION This upgrade process should be performed by experienced hardware users only.	3
Safety Warnings	3
Safety Warnings	3
WARNING Removing the device cover may expose sharp edges in the equipment chassis. To avoid injur...	3
NOTE Before performing removal/replacement procedures, position the workstation on a cushioned fl...	3
NOTE Installing the recommended HP replacement part in your B1000/C3000 workstation does not affe...	3
Electrostatic Discharge (ESD) Precautions	3
Electrostatic Discharge (ESD) Precautions	3
• Remove all ESD-generating materials from the work area in which you will remove and replace the...	3
• Remove all ESD-generating materials from the work area in which you will remove and replace the...	3
• Open the ESD materials provided with the replacement part kit. Unfold the black conductive shee...	3
• Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your...	3
• Connect all equipment together, including the static-free mat, static strap, clips attached to ...	3
• Keep uninstalled printed circuit boards in their protective antistatic bags.	4
• Once you have removed printed circuit boards from their protective antistatic bags, handle the ...	4
Replacement Part Kit Contents	4
Replacement Part Kit Contents	4
• System board upgrad tray assembly	4
• System board upgrad tray assembly	4
• Electrostatic Discharge (ESD) materials	4
• Removal/Replacement Instructions	4
Required Tools	4
Required Tools	4
• T-10 and/or T-15 Torque drivers	4
• T-10 and/or T-15 Torque drivers	4
• ESD materials	4
• Sufficient ESD protected surfaces on which to lay out parts	4
Upgrade Instructions Overview	5
Upgrade Instructions Overview	5
1. Prepare your workstation - Verify that you have the correct version of HP-UX. - Determine and ...	5
1. Prepare your workstation - Verify that you have the correct version of HP-UX. - Determine and ...	5
2. Remove the Current Bezel Label and Attach New Labels	5
3. Remove the terminators and cables.	5
4. Remove the side panel.	5
5. Remove the power supply.	5
6. Remove the hard disk fan.	5
7. Remove the memory cards (DIMMs).	5
8. Remove the air divider.	5
9. Remove the PCI I/O card(s).	5
10. Disconnect the system board cables.	5
11. Remove the old system board.	5
12. Install the new system board.	5
13. Reconnect the system board cables.	5
14. Reinsert the PCI I/O card(s).	5
15. Reinstall the air divider.	5
16. Reinsert the memory cards (DIMMs).	5
17. Reinstall the hard disk fan.	5
18. Reinstall the power supply.	5
19. Replace the left side panel.	5
20. Verify system operations.	5
Preparing Your Workstation	6
Preparing Your Workstation	6
1. Determine if you have the correct version of the operating system. Note that your workstation ...	6
1. Determine if you have the correct version of the operating system. Note that your workstation ...	6
2. Determine the workstation’s LAN ID by entering the following command:	6
Safely Powering Down the B1000/C3000 Workstation	7
Safely Powering Down the B1000/C3000 Workstation	7
CAUTION Do not use the power supply interlock thumbscrew on the rear panel to power down the work...	7
NOTE Remove any accessory bag(s) and their black tab screws, if present, from the rear of the wor...	7
1. Power off the workstation by simply pressing the power switch on the front panel of the workst...	7
1. Power off the workstation by simply pressing the power switch on the front panel of the workst...	7
2. After 30 seconds, unplug the workstation’s power cord and all peripheral devices from AC power...	7
3. Place the workstation on a flat, stable surface, such as a tabletop or floor. To protect again...	7
Product Exploded Diagram	8
Product Exploded Diagram	8
Figure11. Exploded View	8
Figure11. Exploded View	8
<GRAPHIC>	9
2 Upgrading Your System	9
Bezel Labels	9
Bezel Labels	9
Removing the Current Bezel Label	9
Removing the Current Bezel Label	9
1. Follow the procedure found in your	9
1. Follow the procedure found in your	9
2. Rotate the bezel over so that its back side is facing you, and with needle-nose pliers squeeze...	9
Figure21 Pushing Inward on the Bezel Label’s Rivets	9
Figure21 Pushing Inward on the Bezel Label’s Rivets	9
<GRAPHIC>	10
Figure22 Removing the Current Bezel Label	10
Figure22 Removing the Current Bezel Label	10
<GRAPHIC>	10
Attaching the New Bezel Labels	10
1. Insert the rivets of the bezel label with the HP logo on it into the rivet holes at the top of...	10
1. Insert the rivets of the bezel label with the HP logo on it into the rivet holes at the top of...	10
Figure23 Attaching the Top Bezel Label	10
Figure23 Attaching the Top Bezel Label	10
<GRAPHIC>	11
Figure24 Attaching the HP Workstation Model Number Label to the Bezel	11
Figure24 Attaching the HP Workstation Model Number Label to the Bezel	11
<GRAPHIC>	12
Removing all Terminators and Cables	12
1. After powering down the workstation as described in the “Getting Started” chapter, unplug the ...	12
1. After powering down the workstation as described in the “Getting Started” chapter, unplug the ...	12
2. Remove the two SCSI terminators from the back of the machine, as shown below. Or, if you have ...	12
Figure25 Removing all Terminators and Cables	12
Figure25 Removing all Terminators and Cables	12
<GRAPHIC>	13
Removing the Side Panel	13
1. Remove the two T-15 Torx thumbscrews located in the top and bottom right edge of the back side...	13
1. Remove the two T-15 Torx thumbscrews located in the top and bottom right edge of the back side...	13
Figure26 Opened Side Panel	13
Figure26 Opened Side Panel	13
<GRAPHIC>	13
NOTE Only the left side panel is removed. The left side panel is the one on the left when facing ...	13
Removing the Power Supply	14
Removing the Power Supply	14
1. Position the workstation on its side so the power supply label is facing you. It is best to us...	14
1. Position the workstation on its side so the power supply label is facing you. It is best to us...	14
2. Position the conductive sheeting so that an inch of one edge is under the workstation and the ...	14
Figure27. Power Supply Screws and Handles	14
Figure27. Power Supply Screws and Handles	14
<GRAPHIC>	14
4. Using the handle, lift up the power supply and place the bail in the bail lock to hold the pow...	15
Figure28 Tipping Up the Power Supply	15
Figure28 Tipping Up the Power Supply	15
<GRAPHIC>	15
Figure29 Location of Power Cables	15
Figure29 Location of Power Cables	15
<GRAPHIC>	16
a. Holding the power supply handle, remove the bail from the bail lock (see	16
a. Holding the power supply handle, remove the bail from the bail lock (see	16
a. Slide the spring hinge lever toward the front of the workstation and rotate it downward to loc...	16
a. Slide the power supply toward the back of the workstation to disengage it from the right hinge...	16
Removing the Hard Disk Fan	16
Removing the Hard Disk Fan	16
1. Locate the memory DIMMs. The hard disk fan is to the right of these.	16
1. Locate the memory DIMMs. The hard disk fan is to the right of these.	16
2. Disconnect the power cable from the system board that drives the hard-disk fan.	16
Figure210. Removing the Hard Disk Fan	16
Figure210. Removing the Hard Disk Fan	16
<GRAPHIC>	16
Removing the Memory Cards (DIMMs)	17
Removing the Memory Cards (DIMMs)	17
1. Press downward on the ejector tabs located on each side of the memory card (DIMM) slot.	17
1. Press downward on the ejector tabs located on each side of the memory card (DIMM) slot.	17
Figure211 Removing a DIMM	17
Figure211 Removing a DIMM	17
<GRAPHIC>	17
3. Locate the label that shows memory installation sequence for later reference.	17
4. Repeat steps 1 and 2 for all memory cards.	17
Removing the Air Divider	18
Removing the Air Divider	18
1. Remove the PCI retainer clip by pulling evenly in the direction of the “Pull” tabs on the clip...	18
1. Remove the PCI retainer clip by pulling evenly in the direction of the “Pull” tabs on the clip...	18
Figure212 Removing the Air Divider	18
Figure212 Removing the Air Divider	18
<GRAPHIC>	18
3. Note the placement of the air divider for later reference.	18
4. Grasp the air divider and pull it straight up and out toward you. Set it aside with its screws.	18
Removing the PCI I/O Card(s)	19
Removing the PCI I/O Card(s)	19
CAUTION When removing a PCI I/O card,	19
1. Looking down on the PCI cards, remove the bulkhead screw for each PCI card.	19
1. Looking down on the PCI cards, remove the bulkhead screw for each PCI card.	19
Figure213 Removing the PCI Cards’ Bulkhead Screws	19
Figure213 Removing the PCI Cards’ Bulkhead Screws	19
<GRAPHIC>	19
Figure214 Removing the PCI Cards	19
Figure214 Removing the PCI Cards	19
<GRAPHIC>	19
Disconnecting the Cables	20
Disconnecting the Cables	20
1. Disconnect the following nine cables from the system board:	20
1. Disconnect the following nine cables from the system board:	20
• Fan cables for top and bottom system-board fans and I/O fan	20
• Fan cables for top and bottom system-board fans and I/O fan	20
• Power cable for CD drive	20
• Data cables for CD drive and floppy drive	20
• Front-panel display cable	20
• Ultra 2 Wide LVD SCSI cable	20
• Speaker cable	20
Figure215 Cable locations	20
Figure215 Cable locations	20
<GRAPHIC>	20
NOTE The DIMMs are shown for orientation purposes.	20
Removing and Replacing the System Board	21
Removing and Replacing the System Board	21
WARNING To avoid system damage, make sure your static-grounding strap is securely attached to you...	21
Removing the old System Board	21
Removing the old System Board	21
1. Ensure all workstation cables are out of the way to avoid interference or damage when you remo...	21
1. Ensure all workstation cables are out of the way to avoid interference or damage when you remo...	21
Figure216 Removing the System Board	21
Figure216 Removing the System Board	21
<GRAPHIC>	21
3. Grasp the system-board tray handle and slide the system board tray toward the front of the wor...	21
Installing the new System Board	22
Installing the new System Board	22
1. Position the system board tray in the new chassis. When it is flat in the workstation, align t...	22
1. Position the system board tray in the new chassis. When it is flat in the workstation, align t...	22
2. Replace the two T-15 Torx screws that secure the system board tray to the rear wall of the wor...	22
3. Place the old system board tray into the protective packaging from the new replacement system ...	22
Reconnecting Cables	23
Reconnecting Cables	23
1. Connect the following nine cables to their respective connectors on the system board (which, f...	23
1. Connect the following nine cables to their respective connectors on the system board (which, f...	23
• Fan cables for top and bottom system-board fans and I/O fan	23
• Fan cables for top and bottom system-board fans and I/O fan	23
• Power cable for CD drive	23
• Data cables for CD drive and floppy drive	23
• Front-panel display cable	23
• Ultra 2 Wide LVD SCSI cable	23
• Speaker cable	23
Figure217 Connecting the Cables	23
Figure217 Connecting the Cables	23
<GRAPHIC>	23
Reinserting PCI I/O Cards	24
Reinserting PCI I/O Cards	24
NOTE Reference the PCI label in the system for correct installation procedure.	24
CAUTION When installing a PCI I/O card,	24
CAUTION To ensure optimum system performance and prevent system damage, install all I/O cards int...	24
1. Align the edges of the PCI card with its slot and firmly push down to connect the card to the ...	24
1. Align the edges of the PCI card with its slot and firmly push down to connect the card to the ...	24
Figure218 Installing the PCI Cards	24
Figure218 Installing the PCI Cards	24
<GRAPHIC>	24
Figure219 Inserting the PCI Cards’ Bulkhead Screws	24
Figure219 Inserting the PCI Cards’ Bulkhead Screws	24
<GRAPHIC>	24
Reinstalling the Air Divider	25
Reinstalling the Air Divider	25
1. Slide the air divider into the workstation.	25
1. Slide the air divider into the workstation.	25
2. Replace the two T-15 Torx screws—one on the back and one on the side—that secure the air divid...	25
3. Replace the PCI retainer clip by inserting its bottom end into the hole in the air divider, an...	25
Figure220 Installing the Air Divider	25
Figure220 Installing the Air Divider	25
<GRAPHIC>	26
Reinserting the Memory Cards (DIMMs)	26
1. Make sure the ejector tabs are angled outward. Next, align the notched edge of the memory card...	26
1. Make sure the ejector tabs are angled outward. Next, align the notched edge of the memory card...	26
Figure221 Removing a DIMM	26
Figure221 Removing a DIMM	26
<GRAPHIC>	26
3. Repeat steps 1 and 2 for all memory cards.	26
Reinstalling the Hard Disk Fan	27
Reinstalling the Hard Disk Fan	27
1. Locate the area next to the DIMMs from which the fan was removed.	27
1. Locate the area next to the DIMMs from which the fan was removed.	27
2. Align the hard-disk fan with the fan bracket guide and slide it into place, making sure the ta...	27
Figure222 Reinstalling the Hard Disk Fan	27
Figure222 Reinstalling the Hard Disk Fan	27
<GRAPHIC>	27
Reinstalling the Power Supply	28
Reinstalling the Power Supply	28
1. To install the power supply:	28
1. To install the power supply:	28
a. Pick up the power supply by the handle and position its right-side hinge pin into the right si...	28
a. Pick up the power supply by the handle and position its right-side hinge pin into the right si...	28
b. Align the shaft of the spring hinge (on the left side) with its hole in the hinge bracket, rel...	28
c. Reconnect the power supply to the bail lock.	28
Figure223 Reinstalling the Power Supply	28
Figure223 Reinstalling the Power Supply	28
<GRAPHIC>	28
• Three system power cables	28
• Three system power cables	28
• SCA hard-disk backplane power cable	28
Figure224 Location of Power Cables	28
Figure224 Location of Power Cables	28
<GRAPHIC>	29
4. Alternately tighten the two captive T-15 Torx screws in the corners of the power supply.	29
5. Carefully tip the workstation back to the upright position.	29
Replacing the Left Side Panel	30
Replacing the Left Side Panel	30
1. Replace the left side panel by holding it an angle and inserting its top and bottom hinge hook...	30
1. Replace the left side panel by holding it an angle and inserting its top and bottom hinge hook...	30
Figure226 Opened Side Panel	30
Figure226 Opened Side Panel	30
<GRAPHIC>	30
3. For each of the two SCSI connectors on the rear wall of the chassis, replace either the extern...	30
4. The LVD SCSI bus must be properly terminated.	30
3 Wrapping Up	31
3 Wrapping Up	31
Verifying System Operations	31
Verifying System Operations	31
1. Reconnect the power cables and any other cables that were disconnected when opening the workst...	31
1. Reconnect the power cables and any other cables that were disconnected when opening the workst...	31
2. Reconnect all peripheral devices and their associated power cables.	31
3. Verify that the SCSI terminators are reattached where necessary.	31
4. Power-on the system (push the power button on the front panel).	31
5. The console will prompt you to set the LAN ID which was recorded earlier. It is also next to t...	31
6. Reset the BCH path numbers if they are different than the defaults.	31
7. If the console screen fails to come up, set up a serial terminal on COM1 and remove the keyboa...	31