HP Workstation x1000 hp workstation x1000 - getting started guide (English)
HP Workstation x1000 Manual
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- HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 1
getting started guide hp workstation x1000 Manufacturing Part Number: A7777-90003 Edition E1001 © Copyright 2001 Hewlett-Packard Company. - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 2
, Direct RDRAM and RIMM are trademarks of Rambus, Inc. HEWLETT-PACKARD COMPANY 3000 Hanover Street Palo Alto, California 94304 U.S.A. printing history The manual printing date and part number indicate its current edition. The printing date will change when a new edition is printed. Minor changes may - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 3
updates may be issued between editions to correct errors or document product changes. Manuals that are published on the HP Support website (www.hp.com/workstations/support) are updated often, please visit this website periodically for the most recent versions. To ensure that you receive the updated - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 4
4 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 5
Contents 1. setting up and using your workstation setting up your hp workstation x1000 16 installation tools 16 connecting devices 16 connecting multimedia accessories (if supplied 18 connecting the power cord 20 component overview 21 removing and replacing the - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 6
troubleshooting your workstation solving hardware problems 42 troubleshooting tips 46 if you lose the key 47 need more help 47 pre-boot diagnostics audio signal 48 if you miss the beep code 48 hp the CD-ROM 50 running hp e-DiagTools 50 producing a support ticket 51 hp recovery CD-ROM 52 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 7
warranty 62 three year limited hardware warranty 62 limitation of warranty 63 limitation of liability and remedies 63 obtaining on-site warranty service 64 customer responsibilities 64 obtaining parts warranty service 65 hp telephone support services 65 hp software limited warranty 66 7 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 8
Contents 8 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 9
by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class I laser product. removing and replacing the cover For your safety, never remove the Workstation cover without first - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 10
to the shop from which you bought them, to the dealer from whom you purchased your Workstation, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge. if you have a modem Do not attempt to connect this product - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 11
of this manual, before using your Workstation. You can access more extensive ergonomics information from your Workstation by clicking the Start button, and then Programs ¥HP Info¥ Working in Comfort, or by connecting to HP's web site www.hp.com/ergo. recycling your workstation HP has a strong - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 12
troubleshooting. www.hp.com/workstations/support - downloadable documentation, drivers and utilities, service and support options. This manual. See "Hardware Warranty" or "HP Software Limited Warranty" in Appendix A. downloadable documentation from hp's web site The HP Workstations web site (www.hp - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 13
Dimensions Footprint Acoustic noise emission (ISO 7779) Operating (idle): Power Supply Input voltage (input current, max.) Input frequency: Maximum output power: Maximum power consumption Storage Humidity Operating Temperature HP Workstation x1000 static electricity problems and cause excessive - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 14
outlet or use a power distribution unit with a switch. When the power consumption is zero for an extended period of time, the life of the internal battery is shortened. 14 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 15
1 setting up and using your workstation This Guide provides you with essential information on initial setup, basic troubleshooting and warranty for your HP workstation x1000. Chapter 1 15 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 16
of this manual. If you purchased a graphics card that was not installed in your workstation at the factory, you must install that card now. To install, refer to the instructions that came with the card or see the x1000 Technical Reference available at: www.hp.com/workstations/support. 16 Chapter - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 17
setting up and using your workstation setting up your hp workstation x1000 Figure 1-1 Location of Rear Panel Connectors speaker Two USB connectors (black) 25-pin Parallel connector (burgundy). Refer to the manual that came with the printer. LAN You must use the network card connector to connect - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 18
NOTE setting up and using your workstation setting up your hp workstation x1000 connecting multimedia accessories (if supplied) without distortion, leave the volume in that position. 1. Connect the HP multimedia keyboard to the workstation. The connectors are color-coded for easy matching. See the - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 19
Figure 1-3 setting up and using your workstation setting up your hp workstation x1000 Connecting Multimedia Accessories Speaker/headphones socket (lime) Microphone socket (pink) Standard keyboard connector (purple) Keyboard microphone socket Keyboard headphones/ speaker socket NOTE Connect - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 20
WARNING setting up and using your workstation setting up your hp workstation x1000 connecting the power cord For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 21
in your HP workstation x1000. Figure 1-4 Workstation Power Supply Unit Front access shelves: Chassis Beam Intrusion Switch CPU and Turbo Fan One 3.5-inch shelf including a 1.44 MB floppy disk drive Three 5.25-inch drive shelves (can be used for optical drives) Main Fan Three Memory Card Slots - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 22
using your workstation removing and replacing the cover and front bezel HP Workstation x1000 System Board Memory module sockets supporting three SDRAM telecommunications network. If a Power Protection Device is fitted to your workstation, you must shut down your computer using its on/off switch, then - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 23
1. Switch off the display and computer. Disconnect all power cables and any LAN or telecommunications cables. 2. Unlock the cover lock at the back of the workstation, if required. See Figure 1-1. 3. Pull outward on the cover latch, grasp the edges of the cover and lift the cover upward to remove it - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 24
Figure 1-7 setting up and using your workstation removing and replacing the cover and front bezel removing the front bezel The front bezel is divided into two sections: • The upper bezel gives access - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 25
Figure 1-8 setting up and using your workstation removing and replacing the cover and front bezel replacing the cover and front bezel 1. Ensure that 1-7 are seated flat against the chassis. Inserting the Bezel Hinges into their Slots on the Workstation Bezel Hinge Slots Bezel Hinges Chapter 1 25 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 26
Instructions for removing and replacing workstation components, such as the power supply, can be found in the x1000 Technical Reference located at this web site: www.hp.com/workstations/support This web site contains a wide range of free information, including downloadable documentation, service - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 27
installed in your computer (you can change the settings after the software has been initialized). starting your workstation 1. Switch on the monitor before you start your workstation. 2. Start your workstation in one of these ways: • Press the power button on the front panel. • Press the keyboard - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 28
setting up and using your workstation starting and stopping your workstation creating an emergency repair disk During the initialization of your software, it is very important that you create an Emergency Repair Disk for the operating system, when prompted. HP recommends that you use new diskettes - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 29
online version of "Working in Comfort" which is preloaded on your workstation's hard disk or visit HP's Working in Comfort Web Site at: www.hp.com/ergo A summary is provided in the "working in comfort and safety" on page 37. The HP enhanced keyboard includes soft keys you can use to: • Display and - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 30
and Internet key microphone (located on the top edge) Headphone and microphone jacks (to be connected to the workstation's rear panel) Shortcut key Menu key Lock/Suspend key HP Customer Information Mute key Volume control keys Space bar power on Shortcut keys menu key Pressing the "?" Menu - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 31
remove, or upgrade accessories. To check the configuration: 1. Turn on the display and then the workstation. If the workstation is already turned on, save your data and exit all programs, then restart the workstation. Consult your operating system documentation for any special instructions concerning - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 32
user passwords, installing and upgrading mass storage devices), and to solve configuration problems. It is recommended that you take note of any changes to the system setup. starting the hp setup program 1. Turn on the display and then the workstation. If the workstation is already turned on, save - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 33
gure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices • Enable floppy disk drives, IDE devices (Primary and Secondary) • Workstation , CD-ROM and IDE-HDD drives (refer to "setting passwords in the hp setup program" on page 34). boot menu Select the order of the devices - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 34
setting up and using your workstation setting passwords in the hp setup program setting passwords in the hp setup program You can set passwords to provide different levels of protection for your workstation: the Administrator password, the User password and the Power-on password. You set these - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 35
, refer to the x1000 Technical Reference on HP's web site at: www.hp.com/workstations/support. Operating systems differ driver availability In the "Software and Drivers" section of the HP support site www.hp.com/workstations/support, you can download the latest drivers and BIOS for your workstation - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 36
HP workstation x1000 is not included in the pre-loaded software. You must install the Direct CD and Easy CD Creator applications manually from the Applications CD-ROM (provided with the workstation installation window appears. Next, follow the instructions to install this application. 3. Select Exit - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 37
, adjustable back support, a freely rotating swivel, fully adjustable padded arm rests). • Monitor. Place your monitor so that the top of the screen is at, or slightly below, eye level (up to 15 degrees). • Work Surface Arrangement. Make sure that all elements of your HP workstation system for - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 38
CAUTION setting up and using your workstation working in comfort and safety height and close head toward either side. • Back. While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms. Make sure your - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 39
setting up and using your workstation working in comfort and safety • Remember to occasionally shift position and move your body. in the online version of Working in Comfort, preloaded on the hard disk of your HP computing equipment or available on the HP web site: www.hp.com/ergo Chapter 1 39 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 40
setting up and using your workstation working in comfort and safety 40 Chapter 1 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 41
2 troubleshooting your workstation This chapter provides you with essential information on basic troubleshooting for your HP workstation x1000. Chapter 2 41 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 42
2-1 troubleshooting your workstation solving hardware problems solving hardware problems This table gives basic troubleshooting tips. For more in-depth information, see the section "hp DiagTools hardware diagnostics" in this manual. Your Workstation Does Not Start Properly The Workstation doesn - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 43
systems, refer to your operating system's documentation. Download the latest driver from HP's Web at: www.hp.com/workstations/support You are using the latest BIOS. Download the latest BIOS from HP's Web at: www.hp.com/workstations/support If you are using a USB keyboard connection, you must be - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 44
Table 2-2 troubleshooting your workstation solving hardware problems Your Workstation Has a Hardware Problem The monitor's power cord is correctly connected. Connect the power cord - ensure it is plugged into a working grounded power outlet and into the monitor. The - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 45
Table 2-2 troubleshooting your workstation solving hardware problems Your Workstation Has a Hardware Problem The mouse doesn't work. Make sure... The mouse cable is correctly connected. You are using the correct driver. If you are using HP's enhanced mouse, ensure that the correct driver is - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 46
the HP Support web site www.hp.com/workstations/support to see if you are experiencing a known problem. • Update your Workstation's BIOS. The latest BIOS for your Workstation and instructions on updating the BIOS are available from HP's Support web site at: www.hp.com/workstations/support • Record - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 47
troubleshooting your workstation solving hardware problems if you lose the key If you lose the key to the workstation, you must order a replacement lock (HP Part Number 5062-5590) from the HP dealer or HP Sales and Service Office. The new lock is delivered with two keys. Contact your HP dealer for - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 48
line to an authorized helpdesk or HP Support, if necessary. This signal cannot be interpreted by the human ear. However, it can be decoded by helpdesk equipment to extract the workstation model and serial number. The second type of sound is a series of long beeps that indicate a particular - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 49
service. This is to obtain information that will be requested by a Support Agent. Your hard disk includes a hardware diagnostic partition containing either HP DiagTools or HP e-DiagTools hardware diagnostic utilities. These may be used to diagnose hardware-related problems on your HP workstation - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 50
NOTE NOTE troubleshooting your workstation hp DiagTools hardware diagnostics starting e-DiagTools from the utility partition on your hard drive This method will only work if the diagnostics partition on your hard disk drive is intact. 1. Restart your workstation and press the function key F10 when - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 51
troubleshooting your workstation hp DiagTools hardware diagnostics producing a support ticket To produce a complete record of your system's configuration and test results, you will need to create a Support Ticket. This is a simple text file that contains essential information and is designed to assist - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 52
2000 master files to the \i386 directory on your hard disk. • Migrate to Windows NT: For complete NT installation instructions, refer to the x1000 Technical Reference on-line at: www.hp.com/workstations/support • Help: To display the help text. Some of the operations that can be performed using the - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 53
WARNING troubleshooting your workstation hp recovery CD-ROM before performing a recovery Before performing a recovery, upgrade or downgrade, you should make a checklist for each type of function. You will need the Administrator password to make any changes to the Setup program. - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 54
original disk image of your computer. However, it is recommended that you install updated drivers which are available from the HP web site www.hp.com/workstations/support You will also be required to install drivers for any accessory boards that have been added to the original model. All data files - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 55
troubleshooting your workstation hp customer care center phone numbers hp customer care center phone numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 56
troubleshooting your workstation hp customer care center phone numbers 56 Chapter 2 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 57
A warranty and regulatory information 57 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 58
information Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer: Hewlett-Packard Company 3404 East Harmony Rd. Fort Collins, CO 80528 USA Declares that the: Product Name: HP x1000 Workstation Model Numbers: A6068A, A7215A, A7216A, A7218A, A7218B, A7223A - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 59
and used in accordance with the instruction manual, may cause harmful interference to Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as power cord. For your safety, never remove the Workstation's cover without first removing the power cord and any - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 60
nur gegen den gleichen oder ähnlichen Typ aus, der vom Hersteller empfohlen wird. Bei der in diesem PC intergrierten Batterie handelts sich um eine Lithium-Batterie, die keine Schwermetalle enthält. Batterien und Akkumulatoren gehören nicht in den Hausmüll. Sie verden vom Hersteller, Händler - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 61
notice for Taiwan warranty and regulatory information regulatory information Appendix A 61 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 62
by the original end-user purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Computer Dealer Repair Center, during the second and third years of use. If - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 63
HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and parts delivery turn-around time for parts service or pre-loaded software on your Workstation is not covered by the HP warranty. HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 64
may not apply to you. obtaining on-site warranty service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer Dealer Repair Center. The customer must be - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 65
returned to the HP parts service center. hp telephone support services HP free telephone support for your Workstation is available during the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your HP Workstation and for the - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 66
be uninterrupted or error free. During the warranty period, in the event of a software failure to execute its programming instructions during the installation and/or configuration, HP will provide customers with remote assistance (by phone and/or by mail) for re-installation and configuration. all - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 67
effects Customer's right under statutory law. obtaining warranty service: Warranty Service may be obtained from the nearest HP Sales office or in other locations indicated on HP's Web Site. hp software license agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 68
adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other upgrades. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 69
FAR or DFARS clause or the HP standard software agreement for the product involved support policy for support pack of operating systems. HP provides end user support for HP Workstations that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 - HP Workstation x1000 | hp workstation x1000 - getting started guide (English) - Page 70
warranty and regulatory information hp software limited warranty 70 Appendix A
getting started guide
hp workstation x1000
Manufacturing Part Number: A7777-90003
Edition E1001
© Copyright 2001 Hewlett-Packard Company.