HP Workstation x1000 hp workstation x1000 - getting started guide (English) - Page 6

troubleshooting your workstation

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Contents setting passwords in the hp setup program 34 to set a password 34 using power management 35 software and driver availability 35 before writing to your CD-RW drive (if installed 36 working in comfort and safety 37 preparing your work environment 37 your work posture 38 additional ergonomic issues 38 2. troubleshooting your workstation solving hardware problems 42 troubleshooting tips 46 if you lose the key 47 need more help 47 pre-boot diagnostics audio signal 48 if you miss the beep code 48 hp DiagTools hardware diagnostics 49 where can i get e-DiagTools 49 starting e-DiagTools from the utility partition on your hard drive50 starting e-DiagTools from the CD-ROM 50 running hp e-DiagTools 50 producing a support ticket 51 hp recovery CD-ROM 52 what functions are available 52 before performing a recovery 53 performing a full recovery 53 hp customer care center phone numbers 55 6

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Contents
setting passwords in the hp setup program . . . . . . . . . . . . . . . . . . . . . .
34
to set a password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . .
36
working in comfort and safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
preparing your work environment . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
your work posture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
additional ergonomic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
2.
troubleshooting your workstation
solving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
troubleshooting tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
if you lose the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
need more help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
pre-boot diagnostics audio signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
if you miss the beep code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
hp DiagTools hardware diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
where can i get e-DiagTools? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
starting e-DiagTools from the utility partition
on your hard drive50
starting e-DiagTools from the CD-ROM
. . . . . . . . . . . . . . . . . . . . . . .
50
running hp e-DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
producing a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
51
hp recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
what functions are available?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
before performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
performing a full recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . .
55