HP Workstation x1000 hp workstation x1000 - getting started guide (English) - Page 49
hp DiagTools hardware diagnostics
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NOTE troubleshooting your workstation hp DiagTools hardware diagnostics hp DiagTools hardware diagnostics Run e-DiagTools before contacting HP for Warranty service. This is to obtain information that will be requested by a Support Agent. Your hard disk includes a hardware diagnostic partition containing either HP DiagTools or HP e-DiagTools hardware diagnostic utilities. These may be used to diagnose hardware-related problems on your HP workstation. Do NOT delete this partition. With this utility you can: • Check the hardware configuration and verify that it is functioning correctly. • Test individual hardware components. • Diagnose hardware-related problems. • Obtain a complete hardware configuration. • Provide precise information to an HP support agent so they can solve problems quickly and effectively. For more information about this utility, refer to the x1000 Technical Reference, available on the HP web site at: www.hp.com/workstations/support where can i get e-DiagTools? HP e-DiagTools is supplied on the following media: • The Utility Partition pre-installed on your hard disk drive (recommended) • The CD-ROM that came with your Workstation: - Image Creation and Recovery CD-ROM for x1000 Workstations • The HP DiagTools CD. You can order this CD-ROM from HP's Support web site: www.hp.com/desktops/diagtools. Chapter 2 49
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