HP Workstation x2000 hp workstation x2000 - Windows getting started guide and - Page 60

Limitation of Liability and Remedies, Obtaining On-Site Warranty Service

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Warranty and Regulatory Information HP Hardware Warranty HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL, WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE-YEAR DURATION OF THIS WRITTEN WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state, or province to province. Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury, death, or property damage; provided, that in no event shall HP's liability for property damage exceed the greater of $50,000 or the purchase price of the specific product that caused such damage. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages -including lost profit- so the above limitation or exclusion may not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer Dealer Repair Center. The customer must be prepared to supply proof of the purchase date. The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit -such as video adapters, mass storage devices, and interface controllers- are covered by this warranty. During the on-site warranty period, customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component when necessary; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. On-site visits caused by non-Hewlett-Packard products -whether internal or 58 Appendix A

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58
Appendix A
Warranty and Regulatory Information
HP Hardware Warranty
HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR
ORAL, WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF
MERCHANTABILITY
OR
FITNESS
IS
LIMITED
TO
THE
THREE-YEAR
DURATION
OF
THIS
WRITTEN
WARRANTY.
SOME
STATES
OR
PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights,
which vary, from state to state, or province to province.
Limitation of Liability and Remedies
THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY
DIRECT,
INDIRECT,
SPECIAL,
INCIDENTAL,
OR
CONSEQUENTIAL
DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY
OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any HP
product sold hereunder is determined by a court of competent jurisdiction to be
defective and to have directly caused bodily injury, death, or property damage;
provided, that in no event shall HP's liability for property damage exceed the
greater of $50,000 or the purchase price of the specific product that caused such
damage.
Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages —including lost profit— so the above limitation or
exclusion may not apply to you
.
Obtaining On-Site Warranty Service
To obtain on-site warranty service, the customer must contact an HP Sales and
Service Office (in the US, call the HP Customer Support Center at (970)
635-1000) or a participating Authorized HP Computer Dealer Repair Center. The
customer must be prepared to supply proof of the purchase date.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories
inside the system processor unit —such as video adapters, mass storage devices,
and interface controllers— are covered by this warranty.
During the on-site warranty period, customer-replaceable components may be
serviced through expedited part shipment. In this event, HP will prepay shipping
charges, duty, and taxes; provide telephone assistance on replacement of the
component when necessary; and pay shipping charges, duty, and taxes for any
part that HP asks to be returned.
On-site visits caused by non-Hewlett-Packard products —whether internal or