HP c9025a HP Deskjet 3740 Printer series - (Windows) User's Guide - Page 54

Paper problems

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HP Deskjet 3740 series printer 4. Remove the paper jam from the back of the printer, and then replace the rear access door. 5. Reload paper in the paper tray. 6. Reprint the document. 10.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer. Paper is loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance. The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Other paper problems • For information on clearing a paper jam, see the paper jam page. • If an out of paper message appears, see the error messages page. 54

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4.
Remove the paper jam from the back of the printer, and then replace the rear
access door.
5.
Reload paper in the paper tray.
6.
Reprint the document.
10.3
Paper problems
Printer prints on multiple sheets at once
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that meets the recommended paper weight.
For paper weight specifications, see the reference guide that came with the printer.
Paper is loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too
far toward the back of the printer. Reload paper into the paper tray, pushing the
paper until you feel resistance.
The printer also might print on multiple sheets if different paper types are loaded in
the printer. For example, photo paper might be mixed with plain paper. Empty the
paper tray and load only the paper type that is appropriate for the document that
you are printing.
Other paper problems
•
For information on clearing a paper jam, see the
paper jam
page.
•
If an out of paper message appears, see the
error messages
page.
HP Deskjet 3740 series printer
54