HP dc73 Protect Tools User Guide - Page 69

Short description

Details

Solution

does not ship 128-MB configurations by default with

security modules).

EFS User Authentication

(password request) times

out with

access denied

.

The EFS User Authentication password

reopens after clicking

OK

or returning

from standby state after timeout.

This is by design—to avoid issues with Microsoft EFS,

a 30-second watchdog timer was created to generate

the error message).

Minor truncation during

setup of Japanese is

observed in functional

description

Functional descriptions during custom

setup option during installation wizard

are truncated.

HP will correct this in a future release.

EFS Encryption works

without entering password

in the prompt.

By allowing prompt for User password to

time out, encryption is still capable on a

file or folder.

The ability to encrypt does not require password

authentication, since this is a feature of the Microsoft

EFS encryption. The decryption will require the user

password to be supplied.

Secure e-mail is

supported, even if

unchecked in User

Initialization Wizard or if

secure e-mail

configuration is disabled in

user policies.

Embedded security software and the

wizard do not control settings of an e-

mail client (Outlook, Outlook Express, or

Netscape)

This behavior is as designed. Configuration of TPM e-

mail settings does not prohibit editing encryption

settings directly in e-mail client. Usage of secure e-mail

is set and controlled by 3rd party applications. The HP

wizard allows linkage to the three reference

applications for immediate customization.

Running Large Scale

Deployment a second

time on the same PC or on

a previously initialized PC

overwrites Emergency

Recovery and Emergency

Token files. The new files

are useless for recovery.

Running Large Scale Deployment on any

previously initialized HP ProtectTools

Embedded Security system will render

existing Recovery Archives and

Recovery Tokens useless by overwriting

those xml files.

HP is working to resolve the xml-file-overwrite issue

and will provide a solution in a future SoftPaq.

Automated logon scripts

not functioning during user

restore in Embedded

Security.

The error occurs after user

●

Initializes owner and user in

Embedded Security (using the

default locations—

My

Documents

).

●

Resets the chip to factory settings

in the BIOS.

●

Reboots the computer.

●

Begins to restore Embedded

Security. During the restore

process, Credential Manager asks

user if the system can automate the

logon to Infineon TPM User

Authentication. If user selects

Yes

,

then the location of

SPEmRecToken automatically

appears in the text box.

Even though this location is correct, the

following error message is displayed:

No

Emergency Recovery Token is

provided. Select the token location

the Emergency Recovery Token

should be retrieved from.

Click the

Browse

button on the screen to select the

location, and the restore process proceeds.

Multiple User PSDs do not

function in a fast-user-

switching environment.

This error occurs when multiple users

have been created and given a PSD with

the same drive letter. If an attempt is

made to fast-user-switch between users

when the PSD is loaded, the second

user's PSD will be unavailable.

The second user's PSD will only be available if it is

reconfigured to use another drive letter or if the first user

is logged off.

ENWW

Embedded Security for ProtectTools

63

Section	Page
Introduction to security	7
HP ProtectTools features	8
Accessing HP ProtectTools Security	9
Achieving key security objectives	10
Protecting against targeted theft	10
Restricting access to sensitive data	10
Preventing unauthorized access from internal or external locations	10
Creating strong password policies	11
Additional security elements	12
Assigning security roles	12
Managing HP ProtectTools passwords	12
Creating a secure password	14
HP ProtectTools Backup and Restore	14
Backing up credentials and settings	14
Restoring credentials	15
Configuring settings	16
Credential Manager for HP ProtectTools	17
Setup procedures	18
Logging on to Credential Manger	18
Using the Credential Manager Logon Wizard	18
Logging on for the first time	19
Registering credentials	19
Registering fingerprints	19
Setting up the fingerprint reader	20
Using your registered fingerprint to log on to Windows	20
Registering a Java Card, USB eToken, or virtual token	20
Registering a USB eToken	20
Registering other credentials	20
General tasks	21
Creating a virtual token	21
Changing the Windows logon password	21
Changing a token PIN	21
Managing identity	22
Clearing an identity from the system	22
Locking the computer	23
Using Windows Logon	23
Logging on to Windows with Credential Manager	23
Adding an account	23
Removing an account	24
Using Single Sign On	24
Registering a new application	24
Using automatic registration	24
Using manual (drag and drop) registration	25
Managing applications and credentials	25
Modifying application properties	25
Removing an application from Single Sign On	25
Exporting an application	25
Importing an application	26
Modifying credentials	26
Using Application Protection	26
Restricting access to an application	27
Removing protection from an application	27
Changing restriction settings for a protected application	27
Advanced tasks (administrator only)	29
Specifying how users and administrators log on	29
Configuring custom authentication requirements	30
Configuring credential properties	30
Configuring Credential Manager settings	31
Example 1—Using the “Advanced Settings” page to allow Windows logon from Credential Manager	31
Example 2—Using the “Advanced Settings” page to require user verification before Single Sign On	32
Embedded Security for HP ProtectTools	33
Setup procedures	34
Enabling the embedded security chip	34
Initializing the embedded security chip	35
Setting up the basic user account	36
General tasks	37
Using the Personal Secure Drive	37
Encrypting files and folders	37
Sending and receiving encrypted e-mail	37
Changing the Basic User Key password	38
Advanced tasks	39
Backing up and restoring	39
Creating a backup file	39
Restoring certification data from the backup file	39
Changing the owner password	40
Resetting a user password	40
Enabling and disabling Embedded Security	40
Permanently disabling Embedded Security	40
Enabling Embedded Security after permanent disable	40
Migrating keys with the Migration Wizard	41
Java Card Security for HP ProtectTools	42
General tasks	43
Changing a Java Card PIN	43
Selecting the card reader	43
Advanced tasks (administrators only)	44
Assigning a Java Card PIN	44
Assigning a name to a Java Card	45
Setting power-on authentication	45
Enabling Java Card power-on authentication and creating an administrator Java Card	46
Creating a user Java Card	47
Disabling Java Card power-on authentication	47
BIOS Configuration for HP ProtectTools	48
General tasks	49
Managing boot options	49
Enabling and disabling system configuration options	50
Advanced tasks	52
Managing HP ProtectTools add-on module settings	52
Enabling and disabling smart card power-on authentication support	52
Enabling and disabling power-on authentication support for Embedded Security	53
Enabling and disabling DriveLock hard drive protection	54
Using DriveLock	54
DriveLock Applications	54
Managing Computer Setup passwords	55
Setting the power-on password	55
Changing the power-on password	55
Setting the setup password	55
Changing the setup password	56
Setting password options	56
Enabling and disabling stringent security	56
Enabling and disabling power-on authentication on Windows restart	56
Drive Encryption for HP ProtectTools	58
Encryption management	59
User management	60
Recovery	61
Troubleshooting	62
Credential Manager for ProtectTools	62
Embedded Security for ProtectTools	66
Miscellaneous	72
Glossary	74

HP dc73 Protect Tools User Guide - Page 69

Running Large Scale Deployment on any, Multiple User PSDs do

Page 69 highlights