HP rp5400 User Guide - HP rp5400 Family of Servers - Page 103
Problem or, Symptom, Indicators, Normal, Functioning, Troubleshooting Steps, Potential FRUs,
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Troubleshooting Troubleshooting and FRU identification Table 6-1 Problem Symptoms and Repair Actions (Continued) Problem or Symptom Problem Indicators Normal Functioning Indicators Troubleshooting Steps Potential FRUs No BCH Main Menu prompt. Front Panel • Flashing RUN RUN LED is LED. not FLASHING. • Forward progress There is no chassis codes. forward progress chassis codes • BCH Main Menu prompt. at the console. There is no BCH Main Menu prompt at the console. 1. Check for red LED on GSP. If lit red, the problem is with the GSP. 2. Check that the console is properly connected and can communicate with the Service Processor (CTRL B should get you the SP login prompt). • Core I/O • Processors • Processor Support Modules • Memory • System Board • Console 3. Check Service Processor Error logs. Look for entries related to: • Processors • Processor Support Modules (known as low voltage DC supplies in chassis codes. Also known as power pods). • Memory 4. Reduce to minimum configuration and troubleshoot from there. Chapter 6 89