HP rp5400 User Guide - HP rp5400 Family of Servers - Page 111

Key FRU Identification Fields for Error Chassis Logs, Alert Level, Source, Source Detail, Source ID

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Troubleshooting Chassis Code to FRU Decode HP Guardian Service Processor Command Interface Type HE to get the list of available commands fesrhapgsp: ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan PROBLEM DETAIL: 4=fan failure GSP> sl SL Which buffer are you interested in : Incoming, Activity, Error, Current boot or Last boot ? (I/A/E/C/L) e e Do you want to set up filter options on this buffer ? (Y/[N]) n n Type + CR and CR to go up (back in time), Type - CR and CR to go down (forward in time), Type Q CR to escape. Log Entry # 0 : ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required REPORTING ENTITY TYPE: 2=power monitor - REPORTING ENTITY ID: 00 CALLER ACTIVITY: 4=monitor - CALLER SUBACTIVITY: 05=fan SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan - SOURCE ID: 04 PROBLEM DETAIL: 4=fan failure - ACTIVITY STATUS: F Data 0 : Low=00000000 : High=00000000 - type 0 = Data Field Unused Data 1 : Low=0F151D08 : High=00006303 - type 11 = Timestamp 04/15/1999 21:29:08 q fesrhapgsp: ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan PROBLEM DETAIL: 4=fan failure GSP> co CO You are now leaving the Guardian Service Processor Command Interface and returning to the console mode. Type Ctrl B to reactivate it. Main Menu: Enter command or menu > Key FRU Identification Fields for Error Chassis Logs The following fields are for FRU identification. Alert Level: Source: Source Detail: Source ID: How the problem has affected the system operation. What major part of the system the alert is referring to (i.e., platform, memory, processor, etc.). What sub-part of the system the alert is referring to (i.e., cabinet fan, DIMM, high voltage DC power, etc.). Specific FRU referred to in Source and Source Detail (i.e., fan #4). Problem Detail: Specific problem information (i.e, power off, functional failure, etc.). Timestamp: When the problem occurred. The above sample system alert message shows the following: 1. The problem does not affect booting of the system. Chapter 6 97

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Chapter 6
Troubleshooting
Chassis Code to FRU Decode
97
HP Guardian Service Processor Command Interface
Type HE to get the list of available commands
fesrhapgsp:
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan
PROBLEM DETAIL: 4=fan failure
GSP>
sl
SL
Which buffer are you interested in :
Incoming, Activity, Error, Current boot or Last boot ? (I/A/E/C/L)
e
e
Do you want to set up filter options on this buffer ? (Y/[N])
n
n
Type + CR and CR to go up (back in time),
Type - CR and CR to go down (forward in time),
Type Q CR to escape.
Log Entry #
0 :
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
REPORTING ENTITY TYPE: 2=power monitor - REPORTING ENTITY ID: 00
CALLER ACTIVITY: 4=monitor - CALLER SUBACTIVITY: 05=fan
SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan - SOURCE ID: 04
PROBLEM DETAIL: 4=fan failure
- ACTIVITY STATUS: F
Data
0 : Low=00000000 : High=00000000 - type
0 = Data Field Unused
Data
1 : Low=0F151D08 : High=00006303 - type 11 =
Timestamp 04/15/1999 21:29:08
q
fesrhapgsp:
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan
PROBLEM DETAIL: 4=fan failure
GSP>
co
CO
You are now leaving the Guardian Service Processor Command Interface
and returning to the console mode.
Type Ctrl B to reactivate it.
Main Menu: Enter command or menu >
Key FRU Identification Fields for Error Chassis Logs
The following fields are for FRU identification.
Alert Level:
How the problem has affected the system operation.
Source:
What major part of the system the alert is referring to (i.e., platform,
memory, processor, etc.).
Source Detail:
What sub-part of the system the alert is referring to (i.e., cabinet fan,
DIMM, high voltage DC power, etc.).
Source ID:
Specific FRU referred to in Source and Source Detail (i.e., fan #4).
Problem Detail:
Specific problem information (i.e, power off, functional failure, etc.).
Timestamp:
When the problem occurred.
The above sample system alert message shows the following:
1. The problem does not affect booting of the system.