HP rp8400 Installation Guide, Third Edition - HP rp8400 Server Series - Page 20

Customer Responsibilities - server for sale

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Introduction Customer Responsibilities Customer Responsibilities The customer is responsible for: • Preparing the Site • Accepting the Equipment Preparing the Site The customer and a Hewlett-Packard representative should review the site survey and site inspection checklists located in the Site Preparation Guide: hp rp8400 server series to identify potential problems that may arise before, during, or after installation of the system. The checklists provide information on the following: • Installation restrictions, such as size and weight limitations at the facility. • Special delivery procedures. • Special equipment required for installation, for example, tracks or hoists. • Times when the facility is available for installation, after the components are unpacked and ready for installation. • Special security requirements applicable to the facility, such as security clearances, visitor or vendor badges. Accepting the Equipment The customer should oversee the arrival of the equipment, including checking the inventory and moving the equipment to the final installation location. The customer and the HP Installation Specialist should inspect the equipment when it is unpacked. Inventory the equipment with the Sales Order Packing Slip or the customer's Bill of Material. It is the customer's responsibility to obtain and complete a damage claim form from the shipping representative if the system has been damaged. Refer to Chapter 3, "Unpacking," for more information on checking the inventory. 20 Chapter 1

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Chapter 1
Introduction
Customer Responsibilities
20
Customer Responsibilities
The customer is responsible for:
•
Preparing the Site
•
Accepting the Equipment
Preparing the Site
The customer and a Hewlett-Packard representative should review the site survey and site inspection
checklists located in the
Site Preparation Guide: hp rp8400 server series
to identify potential problems that
may arise before, during, or after installation of the system. The checklists provide information on the
following:
•
Installation restrictions, such as size and weight limitations at the facility.
•
Special delivery procedures.
•
Special equipment required for installation, for example, tracks or hoists.
•
Times when the facility is available for installation, after the components are unpacked and ready for
installation.
•
Special security requirements applicable to the facility, such as security clearances, visitor or vendor
badges.
Accepting the Equipment
The customer should oversee the arrival of the equipment, including checking the inventory and moving the
equipment to the final installation location.
The customer and the HP Installation Specialist should inspect the equipment when it is unpacked.
Inventory the equipment with the
Sales Order Packing Slip
or the customer’s
Bill of Material
. It is the
customer’s responsibility to obtain and complete a damage claim form from the shipping representative if the
system has been damaged. Refer to Chapter 3, “Unpacking,” for more information on checking the inventory.