IBM 6500-V1P Maintenance Manual - Page 152

Operator Panel Message ERROR: DRAM AT ADDRESS XXXXXXXX Display Messages Table 3. Message List Explanation Corrective Action The printer found a defective memory location. 1. Cycle power. If the message appears again, the controller board or microcode is suspect. Do the following: 2. Save the printer configuration values. (Refer to the User's Manual.) 3. Clear NVRAM (page 237). 4. Download and install the latest code from IBM First (page 231). 5. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 6. Download and install the latest code from IBM First (page 231). 7. Power on the printer in download mode and load flash memory (page 238). 8. If you encounter the failure after replacing the controller board, reinstall the original controller board and contact your DDS and Second Level Support. 152