Section |
Page |
ENERGY STAR |
10 |
Notices |
10 |
Communication Statements |
12 |
Federal Communications Commission (FCC) Statement |
12 |
European Union (EU) Conformity Statement |
12 |
Industry Canada Compliance Statement |
13 |
Statement of CISPR 22 Edition 2 Compliance |
13 |
Japanese VCCI Class A |
13 |
Japanese JEITA Statement |
14 |
Taiwan |
14 |
Australia/New Zealand |
14 |
Korea |
15 |
China |
15 |
German Conformity Statement |
15 |
European Union (EC) Electromagnetic Compatibility Directives |
16 |
Electrical Safety |
17 |
Lightning Safety |
17 |
Safety And Notices |
17 |
Trademarks and Service Marks |
19 |
Safety Inspection |
21 |
Preparation |
21 |
Prepare The Printer For Inspection |
21 |
Inspect Mechanical Parts |
22 |
Top Cover And Cabinet Doors |
22 |
Print Mechanism |
22 |
Inspect Electrical Parts |
23 |
Safety Ground Path |
23 |
Customer Power Source Service Check |
25 |
Power Cable |
25 |
Power On / Off Verification |
25 |
Print Interlock Service Check |
26 |
Preface |
26 |
About This Manual |
26 |
How To Replace Parts |
26 |
How To Order Parts |
27 |
Printing Conventions In This Manual |
27 |
Related Documents |
28 |
About The Printer |
29 |
The IBM Infoprint 6500 Printer Family |
29 |
How To Identify The Printer |
30 |
Printer Configuration Code |
31 |
Forms Handling |
32 |
Important Maintenance Notes |
33 |
Controls And Indicators |
34 |
Electrical Controls: Figure 5 |
34 |
Mechanical Controls: Figure 6 |
37 |
1 Diagnosing Problems |
39 |
Introduction |
39 |
Troubleshooting At A Glance ... |
39 |
Start Of Call |
40 |
How To Troubleshoot |
41 |
Troubleshooting Display Messages |
42 |
Display Messages |
42 |
Troubleshooting Other Symptoms |
170 |
Communication Problems |
171 |
Device Handshaking |
174 |
The Printer Interface |
174 |
General Symptom List |
176 |
2 Diagnostics |
212 |
Contents |
212 |
Operator Print Tests |
213 |
Selecting And Running Tests |
215 |
Customer Engineer (CE) Tests |
216 |
Selecting And Running CE Tests |
220 |
Boot Diagnostics Menu |
221 |
Activating The Boot Diagnostics Menu |
221 |
Exiting The Boot Diagnostics Menu |
221 |
Hex Code Printout |
224 |
Printer Information Menu |
226 |
Displaying Printer Information |
227 |
Soft vs. Hard Reset |
228 |
Soft Reset |
228 |
Hard Reset (“Cycle Power”) |
228 |
Controller Board Status LEDs At Power Up |
229 |
Troubleshooting A New Installation |
230 |
Printer Configuration |
230 |
Documentation |
230 |
RibbonMinder** |
231 |
RibbonMinder Operation |
231 |
Operator Panel Menus |
231 |
Ribbon End Point |
232 |
Ribbon Action |
233 |
Ribbon Installation And Detection |
234 |
The Ribbon Log |
235 |
Downloading Microcode From IBM First |
236 |
Clear NVRAM |
237 |
Loading Flash Memory |
238 |
Loading Through The Serial Or Parallel Port |
239 |
Loading Through the Network Interface Card (NIC) |
248 |
Reprogramming the Security Key |
250 |
How To Reprogram The Security Key |
250 |
Shuttle Electrical Shorts Test |
252 |
Hammer Bank Power Cable Shorts Test |
253 |
Cable Shorts Test |
254 |
The Procedure: |
254 |
Main Wire Harness Test Diagnostic |
256 |
Power Supply Operational Check |
258 |
3 Locations |
262 |
Locations Of Components And Assemblies |
262 |
4 Circuit Diagrams, Circuit Boards, Cables, and Switches |
264 |
Contents |
264 |
Interconnection Diagram |
266 |
Power Distribution Diagram |
267 |
Main Wire Harness Test Tables, PSA3 Controller Board |
268 |
PSA3 Controller |
269 |
Power Supply: 6500-v05, -v5P, -v10, and -v1P |
277 |
Power Supply: 6500-v15 |
278 |
Power Supply: 6500-v20 |
279 |
IBM Coax/Twinax Expansion Board for PSA3 Controllers |
280 |
SureStak Power Stacker PCBA |
281 |
Cable Routing, Cabinet Model |
282 |
Cable Routing, Pedestal Model |
283 |
Cable Assembly, Centronics I/O |
284 |
Cable Assembly, Centronics/Dataproducts Adapter |
285 |
Cable Assembly, +5V Remote Power |
286 |
Cable Assembly, Twinax Auto-Termination |
287 |
Cable Extension, Smart-T |
288 |
Cable Assembly, PS I/O, 2000 |
289 |
Cable Assembly, AC In, Power Supply |
290 |
Cable Assembly, AC Power Input |
291 |
Cable Assembly, Card Cage Fan |
292 |
Cable Assembly, Operator Panel |
293 |
Cable Assembly, Exhaust Fan |
294 |
Cable Assembly, Hammer Bank Logic |
295 |
Cable Assembly, Hammer Bank Power |
296 |
Cable Assembly, Hammer Bank Power |
297 |
Cable Assembly, MPU |
298 |
Cable Assembly, Ribbon Guide |
299 |
Cable Assembly, Ribbon Motor, Extension |
300 |
Cable Assembly, Shuttle Motor Drive |
301 |
Frame Cable, Power Stacker |
302 |
Logic Cable, Power Stacker |
303 |
Power Cable, Power Stacker |
304 |
Vertical Rail Cable, Power Stacker |
305 |
Elevator I/O Cable, Power Stacker |
306 |
Fan Assembly, Hammer Bank |
307 |
Magnetic Pickup (MPU) Assembly |
308 |
Switch Assembly, Paper Detector |
309 |
Switch Assembly, Platen Interlock |
310 |
5 Removals and Adjustments |
311 |
About This Chapter |
311 |
Tools And Materials |
311 |
Preparing The Printer For Maintenance |
313 |
Restoring The Printer To Operation |
314 |
Removal And Replacement Procedures |
315 |
List Of Procedures |
315 |
Belt, Paper Feed Timing |
317 |
Removal |
317 |
Installation |
317 |
Belt, Platen Open |
318 |
Removal |
318 |
Installation |
318 |
Circuit Board: PSA3 Controller |
319 |
Removal |
319 |
Installation |
320 |
Circuit Board: Power Supply |
321 |
Removal |
321 |
Installation |
321 |
Circuit Breaker |
322 |
Removal |
322 |
Installation |
322 |
Connector Shells |
323 |
Removal |
323 |
Installation |
323 |
Cover Assembly, Hammer Bank / Ribbon Mask |
325 |
Removal |
325 |
Installation |
325 |
Cover Assembly, Shuttle |
326 |
Removal |
326 |
Installation |
326 |
Cover Assembly, Top, Pedestal Model |
327 |
Removal |
327 |
Installation |
327 |
Dashpot |
328 |
Removal |
328 |
Installation |
328 |
Ethernet Interface Assembly |
329 |
Removal |
329 |
Installation |
329 |
Fan Assembly, Cabinet Exhaust |
330 |
Removal |
330 |
Installation |
330 |
Fan Assembly, Card Cage |
331 |
Removal |
331 |
Installation |
331 |
Fan Assembly, Hammer Bank |
332 |
Removal |
332 |
Installation |
332 |
Hammer Spring Assembly |
333 |
Removal |
333 |
Installation |
335 |
IBM Coax/Twinax Expansion Board |
337 |
Removal |
337 |
Installation |
337 |
Magnetic Pick-up (MPU) Assembly |
338 |
Removal |
338 |
Installation |
338 |
Memory Modules and Security Key |
339 |
Removal |
339 |
Installation |
340 |
Motor Assembly, Paper Feed |
342 |
Removal |
342 |
Installation |
343 |
Motor Assembly, Platen Open |
344 |
Removal |
344 |
Installation |
345 |
Motor Assembly, Ribbon Drive |
346 |
Removal |
346 |
Installation |
346 |
Operator Panel Assembly |
347 |
Removal |
347 |
Installation |
347 |
Paper Guide Assembly |
348 |
Removal |
348 |
Installation |
348 |
Paper Ironer |
349 |
Removal |
349 |
Installation |
349 |
Platen |
350 |
Removal |
350 |
Installation |
351 |
Platen Stop Assembly |
354 |
Removal |
354 |
Installation |
354 |
Resistors, Terminating |
355 |
Removal |
355 |
Installation |
355 |
Ribbon Guide Assembly (L/R) |
357 |
Removal |
357 |
Installation |
357 |
RibbonMinder** Sensor |
358 |
Removal |
358 |
Installation |
358 |
Shaft, Splined |
359 |
Removal |
359 |
Installation |
359 |
Shaft, Support |
361 |
Removal |
361 |
Installation |
361 |
Shuttle Frame Assembly |
362 |
Removal |
362 |
Installation |
363 |
Spring, Extension, Hammer Bank |
364 |
Removal |
364 |
Installation |
364 |
Switch Assembly, Paper Detector |
365 |
Removal |
365 |
Installation |
365 |
Switch Assembly, Platen Interlock |
366 |
Removal |
366 |
Installation |
366 |
Tractor (L/R) |
367 |
Removal |
367 |
Installation |
367 |
Adjustment Procedures |
368 |
List Of Adjustments |
368 |
Belt, Paper Feed Timing, Adjustment (Figure24) |
369 |
Belt, Platen Open, Adjustment (Figure25) |
371 |
Paper Scale Alignment (Figure26) |
373 |
Platen Gap Adjustment (Figure27) |
374 |
Ribbon Guide Alignment (Figure28) |
376 |
Adjusting The End Of Forms Distance |
378 |
Hammer Phasing Adjustment |
381 |
Coil Temperature Adjustment |
383 |
Dynamic Paper Tension Adjustment |
384 |
Tractor Belt Tension Adjustment |
387 |
Ethernet Initialization |
389 |
6 Parts Catalog |
390 |
Organization Of This Chapter |
390 |
Illustrated Parts Breakdown |
390 |
7 Preventive Maintenance |
431 |
Contents |
431 |
Cleaning The Printer |
432 |
Cleaning The Exterior |
432 |
Cleaning The Interior |
433 |
Cleaning The Shuttle Frame Assembly |
434 |
Cleaning The Card Cage Fan Assembly |
436 |
A Installing And Relocating The Printer |
437 |
Installing And Configuring The Infoprint 6500 Printer |
437 |
Relocating The Infoprint 6500 Printer |
437 |
B Communication Adapters |
438 |
Contents |
438 |
Ethernet Interface Assembly |
439 |
Ethernet Troubleshooting Tips |
439 |
Tip 1: Infoprint 6500 IPDS Communication Failure |
439 |
Tip 2: Ethernet Port Not Enabled, PMU Not Communicating |
440 |
Tip 3: Connecting Laptop to Printer via Ethernet Port for Diagnosing Communication Problems |
441 |
Tip 4: Telnet to the Printer |
442 |
Tip 5: Printer Does Not Communicate |
442 |
IBM Coax/Twinax Expansion Board |
444 |
C Power Cords And Adapters |
445 |
D ASCII Codes |
447 |
E SureStak** Power Stacker |
451 |
Contents |
451 |
Introduction |
452 |
How To Operate The Power Stacker |
453 |
Stacker Operator Panel |
454 |
Using The Power Stacker |
455 |
Loading and Starting the Power Stacker |
457 |
Stacker Problems |
459 |
Removing The Power Stacker |
465 |
Installing The Power Stacker |
473 |
Replacing The Constant Force Spring |
485 |
Replacing The Timing Belts |
487 |
Replacing The Roller Drive Shaft |
491 |
Illustrated Parts Breakdown |
494 |
List of Illustrations |
494 |
F Printer Specifications |
504 |
Contents |
504 |
Ribbon Specifications |
505 |
Ordering Ribbons |
505 |
6500-v Models |
505 |
United States and Canada |
505 |
EMEA |
506 |
AP and LA |
506 |
Warranty Information |
506 |
Paper Specifications |
507 |
Labels |
508 |
Printer Dimensions and Weight |
508 |
Cabinet Models |
508 |
Pedestal Models |
508 |
Environmental Characteristics |
509 |
Temperature |
509 |
Relative Humidity |
509 |
Noise Levels |
509 |
Electrical Characteristics |
510 |
Interfaces |
511 |
Cables |
511 |
Printing Rates |
512 |
G Metric Conversion Tables |
515 |
Length |
515 |
Torque and Force |
516 |
Mass and Density |
516 |
Temperature |
517 |
Power |
517 |
H Torque Table |
518 |
I Abbreviations |
520 |
Numerics |
532 |
A |
534 |
B |
534 |
C |
534 |
D |
535 |
E |
536 |
F |
536 |
G |
537 |
H |
537 |
I |
537 |
K |
538 |
L |
538 |
M |
538 |
N |
538 |
O |
538 |
P |
539 |
R |
540 |
S |
541 |
T |
542 |
U |
543 |
W |
543 |