IBM 6500-V20 Maintenance Manual - Page 182
Save the printer configuration values. Refer to the, If you encounter loading problems
View all IBM 6500-V20 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 182 highlights
Symptom Operator panel display shows garbled, broken characters General Symptom List Table 5. General Symptom List Corrective Action 1. Power off and unplug the printer. Remove the paper guide assembly or pedestal top cover. Check cable connections into the controller board. Make sure the operator panel cable is seated in connector J110 on the controller board. 2. Replace the flash memory. 3. Download the latest code from IBM First (page 231). 4. Power on the printer in download mode and load flash memory (page 238). 5. Power on the printer in download mode and load flash memory (page 238). 6. Do a cable shorts test on the operator panel cable (page 254). 7. If the problem reappears, replace the operator panel and operator panel cable assembly. 8. Power on the printer. If the problem reappears, the controller board or microcode is suspect. Do the following: 9. Save the printer configuration values. (Refer to the User's Manual.) 10. Clear NVRAM (page 237). 11. Download and install the latest code from IBM First (page 231). 12. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 13. Download and install the latest code from IBM First (page 231). 14. Power on the printer in download mode and load flash memory (page 238). 15. If you encounter the failure after replacing the controller board, reinstall the original controller board and contact your DDS and Second Level Support. 182