IBM 6500-V20 Maintenance Manual - Page 441

Appendix B Ethernet Troubleshooting Tips Tip 3: Connecting Laptop to Printer via Ethernet Port for Diagnosing Communication Problems Problem: An increasing need to test Infoprint 6500 ethernet printers for communications problems. NOTE: If you support the 2710 printers using this ethernet port, write down the IP address information before you make any changes. This will ensure that you can re-enter the address information when you are done. You must write this information down because there is no way to set up a second ethernet connection. 1. Obtain an ethernet cross-over cable from a computer or electronics shop, or order one using IBM P/N 09J7206. 2. Power up the laptop computer. 3. Click on START/SETTINGS/NETWORK AND DIALUP CONNECTIONS. 4. Right click on Local area connection for the ethernet port. 5. Click on properties in the pop-up window. a. Select the Internet Protocol (TCPIP) option. b. Click on the Properties button. c. Select the "use the folllowing IP address" bullet. 6. Enter the IP address of the printer plus or minus 1 in the last numeric octet. Example: if the printer's IP address is 192.078.067.192, enter 192.078.067.193 7. Enter the subnet mask address of the printer. 8. Enter the default gateway address of the printer. 9. Click on OK. 10. Verify the IP address in the printer is correct by printing en ethernet test page. 11. Connect the cross-over cable from the laptop to the printer. 12. Reboot the laptop, then the printer. 13. Make the printer READY. 14. Open a command prompt on the laptop. 15. Ping the printer by typing the following and press Enter: ping xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx = IP address of the printer NOTE: Do not enter the zeroes (0) in the IP address when pinging. Example: 192.78.67.192 16. If you get a reply of request timed out, reboot the printer and try again. If you still get the timed out error, refer to the ethernet User's Manual for further diagnostics, or call your DDS for assistance. 441