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IBM 8482 User Manual - Page 24

IS THE SERVER PART OF A CLUSTER?, DID THE DIAGNOSTIC PROGRAMS START ?, Turn on all external devices.

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Note: The system-error log is available on the xSeries 206 server only when the server contains an optional Remote Supervisor Adapter II. Complete the following steps to perform the checkout procedure: 001 IS THE SERVER PART OF A CLUSTER? YES. Schedule maintenance for the server. Shut down all servers related to the cluster. Run the storage test. NO. Go to step 002 . 002 IF THE SERVER IS NOT PART OF A CLUSTER: If the operating system is running, complete the following steps: 1. Check the system board for LEDs (see "Diagnostic LEDs" on page 19). 2. If the xSeries 206 server has an optional Remote Supervisor Adapter II, check the service processor system-error logs: a. If the system-error log indicates a damaged field replaceable unit (FRU), replace the FRU, and run the diagnostic programs to confirm that the problem has been solved. b. If the system-error log does not indicate a damaged FRU, see "Error symptoms" on page 86 and "Undetermined problems" on page 97. If the operating system is not running, complete the following steps: 1. Check the system board for LEDs (see "Diagnostic LEDs" on page 19). 2. If the xSeries 206 server has an optional Remote Supervisor Adapter II, check the service processor system-error logs: a. If the system-error log indicates a damaged field replaceable unit (FRU), replace the FRU, and run the diagnostic programs to confirm that the problem has been solved. b. If the error log does not indicate a damaged FRU, check the operating-system event logs; if these logs do not specify a particular error, go to step 3. 3. Turn off the server and all external devices. 4. Check all cables and power cords. 5. Set all display controls to the middle position. 6. Turn on all external devices. 7. Turn on the server. 8. Watch the screen and the serial port for POST errors, and record any POST error messages that are displayed on the screen. If an error is displayed, look up the first error (see "POST error codes" on page 80). 9. Run the diagnostic programs (see "Starting the diagnostic programs and viewing the test log" on page 17). 003 DID THE DIAGNOSTIC PROGRAMS START ? NO. Find the failure symptom in "Error symptoms" on page 86. YES. Run the diagnostic programs (see "Starting the diagnostic programs and viewing the test log" on page 17). If you receive an error, see Chapter 7, "Symptom-to-FRU index," on page 77. If the diagnostics were completed successfully and you still suspect a problem, see "Undetermined problems" on page 97. If the server does not turn on, see "Error symptoms" on page 86. 14 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this document	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	11
Notices and statements used in this document	12
Features and specifications	13
Server controls, LEDs, and power	14
Front view	14
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	17
Chapter 2. Configuring the server	19
Using the Configuration/Setup Utility program	19
Using the Adaptec HostRAID configuration programs	20
Using the Intel Gigabit Ethernet Utility program	20
Using ServeRAID Manager	20
Using the Boot Menu program	21
Chapter 3. Diagnostics	23
General checkout	23
Diagnostic tools overview	25
Power-on self-test	25
POST beep codes	25
POST error messages	26
Diagnostic programs and error messages	26
Text messages	26
Downloading the diagnostic program	27
Starting the diagnostic programs and viewing the test log	27
Using the diagnostics CD	27
Using the diagnostic diskette	28
Diagnostic error message tables	28
Error charts	28
Small computer system interface (SCSI) messages (some models)	28
Diagnostic LEDs	29
Updating BIOS code	29
Recovering from a POST/BIOS update failure	30
Erasing a lost or forgotten password (clearing CMOS memory)	31
Power checkout	32
Chapter 4. Installing options	33
Installation guidelines	33
System reliability guidelines	33
Handling static-sensitive devices	34
Major components of the xSeries 206 Type 8482 and 8487 server	35
Removing the side cover	36
Removing the bezel	37
Removing and installing the support bracket	38
Installing a memory module	39
Installing a drive	41
Installing a drive in bay 2 or 4	42
Replacing the CD-ROM drive in bay 2	45
Replacing the diskette drive in bay 3	46
Installing a hot-swap SCSI hard disk drive in bay 5, 6, or 7	46
SCSI IDs for hot-swap hard disk drives	49
Installing a non-hot-swap SCSI hard disk drive in bay 4, 5, 6, or 7	49
Installing a simple-swap Serial ATA hard disk drive in bay 5, 6, or 7	51
Power and signal cables for internal drives	53
Installing an adapter	54
Cabling an optional SCSI adapter	56
Installing a security rope clip	57
Replacing the battery	58
Completing the installation	60
Replacing the bezel	60
Replacing the side cover	60
Connecting the cables	60
Updating the server configuration	61
Connecting external options	61
Installing the server in a rack	62
Chapter 5. Input/output connectors	63
Auxiliary-device (pointing-device) connector	64
Ethernet (RJ-45) connector	64
Keyboard connector	64
Parallel connector	64
Serial connectors	65
Ultra320 SCSI connector	65
Universal Serial Bus connectors	66
Video connector	67
Chapter 6. Field replaceable units	69
Hard disk drive backplane	70
SCSI mini-PCI-X adapter	71
Rear fan	72
Control panel assembly	73
Front USB connector assembly	74
Power supply	75
Microprocessor and fan sink	77
System board	79
System-board option connectors	79
System-board internal connectors	80
System-board external connectors	81
System-board LEDs	82
System-board switches and jumpers	83
System board removal	83
Chapter 7. Symptom-to-FRU index	87
Beep symptoms	88
No-beep symptoms	89
POST error codes	90
Diagnostic error codes	93
System board LEDs	95
Error symptoms	96
Service processor error codes	102
ServeRAID error codes	102
POST (ISPR) error procedures	103
SCSI error codes	106
Undetermined problems	107
Problem determination tips	108
Chapter 8. Parts listing, Type 8482 and 8487	109
System	110
Recovery CDs	112
Keyboard CRUs	112
Power cord CRUs	113
Appendix A. Getting help and technical assistance	115
Before you call	115
Using the documentation	115
Getting help and information from the World Wide Web	116
Software service and support	116
Hardware service and support	116
Appendix B. Related service information	117
Safety information	117
General safety	117
Electrical safety	118
Safety inspection guide	119
Handling electrostatic discharge-sensitive devices	120
Grounding requirements	120
Safety notices (multilingual translations)	121
Appendix C. Notices	151
Edition notice	151
Trademarks	152
Important notes	152
Product recycling and disposal	153
Battery return program	153
Index	155
A	155
B	155
C	155
D	155
E	156
F	156
H	156
I	156
J	156
K	156
L	156
M	156
N	157
O	157
P	157
R	157
S	157
T	158
U	158
V	158

Match case Limit results 1 per page

Note:

The system-error log is available on the xSeries 206 server only when

the server contains an optional Remote Supervisor Adapter II.

Complete the following steps to perform the checkout procedure:

±001²

IS THE SERVER PART OF A CLUSTER?

YES.

Schedule maintenance for the server. Shut down all servers related to

the cluster. Run the storage test.

NO.

Go to step

±002²

IF THE SERVER IS NOT PART OF A CLUSTER:

If the operating system is running, complete the following steps:

Check the system board for LEDs (see “Diagnostic LEDs” on page 19).

If the xSeries 206 server has an optional Remote Supervisor Adapter II,

check the service processor system-error logs:

If the system-error log indicates a damaged field replaceable unit

(FRU), replace the FRU, and run the diagnostic programs to confirm

that the problem has been solved.

If the system-error log does not indicate a damaged FRU, see “Error

symptoms” on page 86 and “Undetermined problems” on page 97.

If the operating system is not running, complete the following steps:

Check the system board for LEDs (see “Diagnostic LEDs” on page 19).

If the xSeries 206 server has an optional Remote Supervisor Adapter II,

check the service processor system-error logs:

If the system-error log indicates a damaged field replaceable unit

(FRU), replace the FRU, and run the diagnostic programs to confirm

that the problem has been solved.

If the error log does not indicate a damaged FRU, check the

operating-system event logs; if these logs do not specify a particular

error, go to step 3.

Turn off the server and all external devices.

Check all cables and power cords.

Set all display controls to the middle position.

Turn on all external devices.

Turn on the server.

Watch the screen and the serial port for POST errors, and record any

POST error messages that are displayed on the screen. If an error is

displayed, look up the first error (see “POST error codes” on page 80).

Run the diagnostic programs (see “Starting the diagnostic programs and

viewing the test log” on page 17).

±003²

DID THE DIAGNOSTIC PROGRAMS START ?

NO.

Find the failure symptom in “Error symptoms” on page 86.

YES.

Run the diagnostic programs (see “Starting the diagnostic programs

and viewing the test log” on page 17).

If you receive an error, see Chapter 7, “Symptom-to-FRU index,” on page

77.

If the diagnostics were completed successfully and you still suspect a

problem, see “Undetermined problems” on page 97.

If the server does not turn on, see “Error symptoms” on page 86.

xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide