IBM 8676 Hardware Maintenance Manual - Page 113
error, procedures
UPC - 087944770107
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Note: See "System" on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 9xxx thru BZxx (SCSI bus error caused by cables, 1. Follow indications at "POST (ISPR) error procedures." termination, defective drives, etc.). Z refers to the specific Follow those instructions before continuing with the channel or channels that cause the error. next steps listed in this index. 2. SCSI cable. 3. SCSI backplane. 4. Hard disk drive. 5. ServeRAID controller. EFFE (Firmware code corrupt or download jumpers are in 1. Flash latest level BIOS and firmware for controller; place) then, remove jumpers. 2. ServeRAID controller. FFFF or other code not listed 1. Follow indications at "POST (ISPR) error procedures." 2. SCSI cable. 3. SCSI backplane. 4. Hard disk drive. 5. ServeRAID controller. POST (ISPR) error procedures Use the ISPR error procedures to help you solve ServeRAID problems. A complete list of error codes is listed at "ServeRAID error codes" on page 101. Note: Where the ISPR Error Procedures refer to a SCSI backplane, see the chapter of this publication that concerns service replaceable units. EF10 (Default ISPR) 1. No ISPR error present. 9ZXX thru BZXX (SCSI bus error caused either by cables, termination, defective drives, etc.) 1. Isolate between SCSI subsystem and controller by disconnecting all SCSI cables from suspect card, and reboot. CAUTION: Do not press F5. Doing so changes the server's configuration. If an ISPR error is still present, perform the following actions until the error is no longer present: a. Reseat the controller b. Replace the controller Notes: a. SCSI channel cable details, if any, appear elsewhere in this publication. b. The adapter/controller detects a configuration change. Do not choose Save Changes. Instead, press F10 to bypass any options to this effect. 2. If ISPR error is EF10 after disconnecting cables: a. Identify which channel is causing the error by the second digit (Z) of the original ISPR code as indicated in the following table: Chapter 6. Symptom-to-FRU index 103