IBM 8676 Hardware Maintenance Manual - Page 32

Viewing, error, Configuration/Setup, Utility, program, diagnostic, programs, Diagnostic, messages,

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If POST finishes without detecting any problems, a single beep sounds, and the first screen of the operating system or application program appears. If POST detects a problem, more than one beep sounds, and an error message appears on the screen. See "Beep symptoms" on page 79 and "POST error codes" on page 95 for more information. Notes: 1. If you have a power-on password or administrator password set, you must type the password and press Enter, when prompted, before POST will continue. 2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test. The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Error log contains all messages issued during POST and all system status messages from the service processor. You can view the contents of the System Error log from the Configuration/Setup Utility program or from the diagnostic programs. Viewing error logs from the Configuration/Setup Utility program Start the Configuration/Setup Utility program and select Error Logs from the main menu; then, select either POST Error Log or System Event/Error Log. See "Using the Configuration/Setup Utility program" on page 9 for more information. Viewing error logs from the diagnostic programs Start the diagnostic programs; select Hardware Info from the top of the diagnostic programs screen; select System Error Log from the list that appears; then, follow the instructions on the screen. See "Starting the diagnostic programs" for more information. Diagnostic programs and error messages The server diagnostic programs are stored in upgradeable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears. Starting the diagnostic programs Complete the following steps to start the diagnostic programs: 1. Turn on the server and watch the screen. Note: To run the diagnostic programs, you must start the server with the highest level password that is set. That is, if an administrator password is 22 xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

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If
POST
finishes
without
detecting
any
problems,
a
single
beep
sounds,
and
the
first
screen
of
the
operating
system
or
application
program
appears.
If
POST
detects
a
problem,
more
than
one
beep
sounds,
and
an
error
message
appears
on
the
screen.
See
“Beep
symptoms”
on
page
79
and
“POST
error
codes”
on
page
95
for
more
information.
Notes:
1.
If
you
have
a
power-on
password
or
administrator
password
set,
you
must
type
the
password
and
press
Enter,
when
prompted,
before
POST
will
continue.
2.
A
single
problem
might
cause
several
error
messages.
When
this
occurs,
work
to
correct
the
cause
of
the
first
error
message.
After
you
correct
the
cause
of
the
first
error
message,
the
other
error
messages
usually
will
not
occur
the
next
time
you
run
the
test.
The
POST
error
log
contains
the
three
most
recent
error
codes
and
messages
that
the
system
generated
during
POST.
The
System
Error
log
contains
all
messages
issued
during
POST
and
all
system
status
messages
from
the
service
processor.
You
can
view
the
contents
of
the
System
Error
log
from
the
Configuration/Setup
Utility
program
or
from
the
diagnostic
programs.
Viewing
error
logs
from
the
Configuration/Setup
Utility
program
Start
the
Configuration/Setup
Utility
program
and
select
Error
Logs
from
the
main
menu;
then,
select
either
POST
Error
Log
or
System
Event/Error
Log
.
See
“Using
the
Configuration/Setup
Utility
program”
on
page
9
for
more
information.
Viewing
error
logs
from
the
diagnostic
programs
Start
the
diagnostic
programs;
select
Hardware
Info
from
the
top
of
the
diagnostic
programs
screen;
select
System
Error
Log
from
the
list
that
appears;
then,
follow
the
instructions
on
the
screen.
See
“Starting
the
diagnostic
programs”
for
more
information.
Diagnostic
programs
and
error
messages
The
server
diagnostic
programs
are
stored
in
upgradeable
read-only
memory
(ROM)
on
the
system
board.
These
programs
are
the
primary
method
of
testing
the
major
components
of
the
server.
Diagnostic
error
messages
indicate
that
a
problem
exists;
they
are
not
intended
to
be
used
to
identify
a
failing
part.
Troubleshooting
and
servicing
of
complex
problems
that
are
indicated
by
error
messages
should
be
performed
by
trained
service
personnel.
Sometimes
the
first
error
to
occur
causes
additional
errors.
In
this
case,
the
server
displays
more
than
one
error
message.
Always
follow
the
suggested
action
instructions
for
the
first
error
message
that
appears.
Starting
the
diagnostic
programs
Complete
the
following
steps
to
start
the
diagnostic
programs:
1.
Turn
on
the
server
and
watch
the
screen.
Note:
To
run
the
diagnostic
programs,
you
must
start
the
server
with
the
highest
level
password
that
is
set.
That
is,
if
an
administrator
password
is
22
xSeries
335
Type
8676,
Type
8830:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide