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IBM 8676 Hardware Maintenance Manual - Page 28

Updating, integrated, system, management, firmware, Using, Director

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security, and throughput for your server. These modes apply to the integrated Ethernet controllers and to the controllers on supported Ethernet adapters. Updating the integrated system management firmware To update the firmware for the integrated system management processor (ISMP), download the Integrated System Management Firmware Update Utility program for the server from the IBM Support Web site at http://www.ibm.com/pc/support/. Run the utility program to create a diskette that you can use to update the firmware. The utility program updates the integrated system management firmware only and does not affect any device drivers. Complete the following steps to update the firmware: 1. Turn off the server. 2. Insert the diskette into the diskette drive. 3. Turn on the server. If the server does not start from the diskette, use the Configuration/Setup Utility program to configure the diskette drive as a startup device. (For more information, see the information about Configuration/Setup Utility start options in the User's Guide.) Guide. Then, start again at step 1 of this procedure. 4. From the main menu, select Update System Management Firmware and press Enter. 5. Follow the instructions on the screen to complete the update. If there is an error in updating the firmware, try installing the firmware again. Using the IBM Director IBM Director is a workgroup-hardware-management tool that you can use to centrally manage xSeries servers; IBM NetVista™, IntelliStation®, and ThinkPad® computers; and non-IBM Intel-microprocessor-based systems. IBM Director automates tasks such as inventory-taking, monitoring of environmental sensors (such as temperature, voltage and fans), alerting, and system-health information. For more information and instructions about IBM Director, see the IBM Director User's Guide on the CD that comes with the server. 18 xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	11
Notices and statements used in this book	12
Features and specifications	12
Server controls, LEDs and power	14
Front view	14
Operator information panel	15
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	17
Standby mode	18
Chapter 2. Configuring the server	19
Using the ServerGuide Setup and Installation CD	19
Using the Configuration/Setup Utility program	19
Using the LSI Logic Configuration Utility program	20
Using ServeRAID Manager	20
Using ServeRAID Manager in startable-CD mode	21
Configuring the controller	21
Viewing the configuration	25
Getting assistance	26
Configuring the Gigabit Ethernet controller	27
Updating the integrated system management firmware	28
Using the IBM Director	28
Chapter 3. Diagnostics	29
General checkout	29
Checkout procedure	30
Diagnostic tools overview	31
POST error logs	31
Viewing error logs from the Configuration/Setup Utility program	32
Viewing error logs from the diagnostic programs	32
Diagnostic programs and error messages	32
Starting the diagnostic programs	32
Viewing the test log	33
Viewing the System Error log	33
Diagnostic error message tables	34
Error code format	34
Text message format	34
ServerGuide error symptoms	35
Small computer system interface messages	35
Light Path Diagnostics	36
Level 2 diagnostic panel LEDs	36
Recovering the BIOS code	37
Power checkout	38
Troubleshooting the Ethernet controller	39
Ethernet plug wrap test	39
Network connection problems	39
Ethernet controller troubleshooting chart	40
Ethernet controller messages	41
Novell NetWare or IntraNetWare system ODI driver messages	41
NDIS 4.0 (Windows NT) driver messages	42
Ethernet Windows NDIS teaming messages	44
Chapter 4. Customer replaceable units	47
Installation guidelines	47
System reliability considerations	47
Major components of the xSeries 335 Type 8676 and Type 8830 server	48
System-board component locations	49
System-board internal connectors	49
System-board switches and jumpers	50
System-board external connectors	51
System-board LEDs	52
System-board option connectors	53
Removing the cover and bezel	54
Working with adapters	55
Adapter considerations	55
Installing an adapter	57
Hard disk drives	58
Installing a hot-swap hard disk drive	59
Installing a non-hot-swap hard disk drive	59
Memory technology transition	60
Installing memory modules	61
Installing a microprocessor	62
Replacing a fan assembly	66
Replacing the battery	67
Completing the installation	69
Installing the cover and bezel	69
Cabling the server	69
Cabling a C2T chain	70
Testing the C2T chain	71
Using the C2T chain	72
Cabling an ASM interconnect network	72
Updating the server configuration	74
Installing the server in a rack	75
Input/output connectors	75
C2T connectors	76
C2T breakout cable connectors	76
Ethernet connector	77
Integrated system management connector	77
Serial connector	77
Universal Serial Bus connectors	77
Chapter 5. Service replaceable units	79
Thermal grease	79
Power supply	80
Operator information card	82
Diskette drive	83
SCSI backplane	84
Riser card	85
System board	86
Chapter 6. Symptom-to-FRU index	89
Beep symptoms	89
No-beep symptoms	92
Light Path Diagnostic panel system error LED	92
Diagnostic error codes	94
Error symptoms	99
POST error codes	105
Service processor error codes	111
ServeRAID error codes	111
POST (ISPR) error procedures	113
SCSI error codes	115
Temperature error messages	115
Fan error messages	116
Power error messages	116
System shutdown	117
Voltage related system shutdown	117
Temperature related system shutdown	118
DASD checkout	118
Host built-in self test (BIST)	118
Bus fault messages	119
Undetermined problems	119
Problem determination tips	120
Chapter 7. Parts listing for the xSeries 335	121
System	122
Keyboard CRUs	123
Power cord CRUs	124
Appendix A. Getting help and technical assistance	127
Before you call	127
Using the documentation	127
Getting help and information from the World Wide Web	127
Software service and support	128
Hardware service and support	128
Appendix B. Related service information	129
Safety information	129
General safety	129
Electrical safety	130
Safety inspection guide	131
Handling electrostatic discharge-sensitive devices	132
Grounding requirements	132
Notice for customers in the State of California	133
Safety notices (multilingual translations)	133
Appendix C. Notices	165
Edition notice	165
Trademarks	166
Important notes	166
Product recycling and disposal	167
Electronic emission notices	167
Federal Communications Commission (FCC) statement	167
Industry Canada Class A emission compliance statement	168
Australia and New Zealand Class A statement	168
United Kingdom telecommunications safety requirement	168
European Union EMC Directive conformance statement	168
Taiwanese Class A warning statement	169
Chinese Class A warning statement	169

Match case Limit results 1 per page

security,

and

throughput

for

your

server.

These

modes

apply

the

integrated

Ethernet

controllers

and

the

controllers

supported

Ethernet

adapters.

Updating

the

integrated

system

management

firmware

update

the

firmware

for

the

integrated

system

management

processor

(ISMP),

download

the

Integrated

System

Management

Firmware

Update

Utility

program

for

the

server

from

the

IBM

Support

Web

site

http://www.ibm.com/pc/support/.

Run

the

utility

program

create

diskette

that

you

can

use

update

the

firmware.

The

utility

program

updates

the

integrated

system

management

firmware

only

and

does

not

affect

any

device

drivers.

Complete

the

following

steps

update

the

firmware:

Turn

off

the

server.

Insert

the

diskette

into

the

diskette

drive.

Turn

the

server.

the

server

does

not

start

from

the

diskette,

use

the

Configuration/Setup

Utility

program

configure

the

diskette

drive

startup

device.

(For

information,

see

the

information

about

Configuration/Setup

Utility

start

options

the

User’s

Guide

Guide.

Then,

start

again

step

this

procedure.

From

the

main

menu,

select

Update

System

Management

Firmware

and

press

Enter.

the

instructions

the

screen

complete

the

update.

there

error

updating

the

firmware,

try

installing

the

firmware

again.

Using

the

IBM

Director

IBM

Director

workgroup-hardware-management

tool

that

you

can

use

centrally

manage

xSeries

servers;

IBM

NetVista

™

IntelliStation

and

ThinkPad

computers;

and

non-IBM

Intel-microprocessor-based

systems.

IBM

Director

automates

tasks

such

inventory-taking,

monitoring

environmental

sensors

(such

temperature,

voltage

and

fans),

alerting,

and

system-health

information.

For

information

and

instructions

about

IBM

Director,

see

the

IBM

Director

User’s

Guide

the

that

comes

with

the

server.

xSeries

335

Type

8676,

Type

8830:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide