IBM 8837 User Manual - Page 79

Problem, Action - spec

Page 79 highlights

LED None OVER SPEC PS 1 PS 2 CPU VRM CNFG MEM NMI S ERR SP DASD Note: When there is a reference to an error log in the following table and your model has the optional Remote Supervisor Adapter II SlimLine option installed, view the system event error log; otherwise, view the POST error log. The two error logs are located on the Configuration/Setup Utility in the Event/Error logs option. For more information, see the User's Guide. Problem Action An error has occurred and cannot be Check the system error log for information about the error. diagnosed, or the ASM processor has failed. The error is not represented by a Light Path diagnostics LED. The power supplies are using more power than their maximum rating. Replace the failing power supply, or remove optional devices from the server. When the LED is lit, the power supply in bay 1 has failed. When the LED flashes, an invalid power-supply configuration has occurred. If the power supply has failed, call for service. If a configuration error has occurred, make sure that the power supply is installed correctly. When the LED is lit, the power supply in bay 2 has failed. When the LED flashes, an invalid power-supply configuration has occurred. If the power supply has failed, call for service. If a configuration error has occurred, make sure that the power supply is installed correctly. When the LED is lit, a microprocessor has failed. When the LED flashes, an invalid microprocessor configuration has occurred. If a lit LED on the system board indicates a problem with a microprocessor, make sure that the microprocessor is installed correctly. See the Option Installation Guide on the IBM xSeries Documentation CD for information about installing a microprocessor. If the problem remains, call for service. If a configuration error has occurred, make sure that the microprocessors have the same cache size and type, and the same clock speed. Microprocessor internal and external clock frequencies must be identical. When the LED is lit, an error occurred Replace the VRM. If the problem remains, call for service. on the microprocessor voltage regulator module (VRM). When the LED flashes, If a configuration error has occurred, make sure that the VRM is an invalid VRM configuration has installed correctly. If the problem remains, replace the VRM. occurred. When the LED flashes, a hardware configuration error has occurred. Check the system error log for information about the error. The Light Path diagnostic LED for the component that is causing the configuration error also flashes. When the LED is on, a memory error has occurred. When the LED flashes, an invalid DIMM configuration has occurred. Replace the failing DIMM, which is indicated by the lit LED on the system board. If a configuration error has occurred, make sure the DIMMs are installed correctly. A machine check error has occurred. Check the system error log for information about the error. A soft error has occurred. Check the system error log for information about the error. The service processor has failed. Remove ac power from the server; then, reconnect the server to ac power and restart the server. A hard disk drive error has occurred. If the problem remains, call for service. Check the LEDs on the hard disk drives and replace the indicated drive. Chapter 6. Solving problems 67

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Note:
When
there
is
a
reference
to
an
error
log
in
the
following
table
and
your
model
has
the
optional
Remote
Supervisor
Adapter
II
SlimLine
option
installed,
view
the
system
event
error
log;
otherwise,
view
the
POST
error
log.
The
two
error
logs
are
located
on
the
Configuration/Setup
Utility
in
the
Event/Error
logs
option.
For
more
information,
see
the
User’s
Guide
.
LED
Problem
Action
None
An
error
has
occurred
and
cannot
be
diagnosed,
or
the
ASM
processor
has
failed.
The
error
is
not
represented
by
a
Light
Path
diagnostics
LED.
Check
the
system
error
log
for
information
about
the
error.
OVER
SPEC
The
power
supplies
are
using
more
power
than
their
maximum
rating.
Replace
the
failing
power
supply,
or
remove
optional
devices
from
the
server.
PS
1
When
the
LED
is
lit,
the
power
supply
in
bay
1
has
failed.
When
the
LED
flashes,
an
invalid
power-supply
configuration
has
occurred.
If
the
power
supply
has
failed,
call
for
service.
If
a
configuration
error
has
occurred,
make
sure
that
the
power
supply
is
installed
correctly.
PS
2
When
the
LED
is
lit,
the
power
supply
in
bay
2
has
failed.
When
the
LED
flashes,
an
invalid
power-supply
configuration
has
occurred.
If
the
power
supply
has
failed,
call
for
service.
If
a
configuration
error
has
occurred,
make
sure
that
the
power
supply
is
installed
correctly.
CPU
When
the
LED
is
lit,
a
microprocessor
has
failed.
When
the
LED
flashes,
an
invalid
microprocessor
configuration
has
occurred.
If
a
lit
LED
on
the
system
board
indicates
a
problem
with
a
microprocessor,
make
sure
that
the
microprocessor
is
installed
correctly.
See
the
Option
Installation
Guide
on
the
IBM
xSeries
Documentation
CD
for
information
about
installing
a
microprocessor.
If
the
problem
remains,
call
for
service.
If
a
configuration
error
has
occurred,
make
sure
that
the
microprocessors
have
the
same
cache
size
and
type,
and
the
same
clock
speed.
Microprocessor
internal
and
external
clock
frequencies
must
be
identical.
VRM
When
the
LED
is
lit,
an
error
occurred
on
the
microprocessor
voltage
regulator
module
(VRM).
When
the
LED
flashes,
an
invalid
VRM
configuration
has
occurred.
Replace
the
VRM.
If
the
problem
remains,
call
for
service.
If
a
configuration
error
has
occurred,
make
sure
that
the
VRM
is
installed
correctly.
If
the
problem
remains,
replace
the
VRM.
CNFG
When
the
LED
flashes,
a
hardware
configuration
error
has
occurred.
Check
the
system
error
log
for
information
about
the
error.
The
Light
Path
diagnostic
LED
for
the
component
that
is
causing
the
configuration
error
also
flashes.
MEM
When
the
LED
is
on,
a
memory
error
has
occurred.
When
the
LED
flashes,
an
invalid
DIMM
configuration
has
occurred.
Replace
the
failing
DIMM,
which
is
indicated
by
the
lit
LED
on
the
system
board.
If
a
configuration
error
has
occurred,
make
sure
the
DIMMs
are
installed
correctly.
NMI
A
machine
check
error
has
occurred.
Check
the
system
error
log
for
information
about
the
error.
S
ERR
A
soft
error
has
occurred.
Check
the
system
error
log
for
information
about
the
error.
SP
The
service
processor
has
failed.
Remove
ac
power
from
the
server;
then,
reconnect
the
server
to
ac
power
and
restart
the
server.
If
the
problem
remains,
call
for
service.
DASD
A
hard
disk
drive
error
has
occurred.
Check
the
LEDs
on
the
hard
disk
drives
and
replace
the
indicated
drive.
Chapter
6.
Solving
problems
67