IBM HS40 Setup Guide - Page 55

Management Module User's Guide, Management Module, User's Guide

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Install the update by following the instructions that come with the update. See the Management Module User's Guide for additional information. v Restart blade server system management processor (see the Management Module User's Guide or the Management Module Command-line Interface Reference Guide for instructions). v Check the external link statistics for the switch module in I/O-module bay 1. Look for high packet loss or high packet error rates. See the Management Module User's Guide for additional information. v Try to start an SOL session with another blade server in the BladeCenter unit. If you see garbage or missing characters with all blade server sessions, then suspect the management module. v If the blade server supports local KVM, then switch the local command console to the blade server and type some characters. If you see the same garbage or missing character problem, then the problem is most likely with the management module. Chapter 6. Troubleshooting SOL 49

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Install the update by following the instructions that come with the update. See
the
Management Module User's Guide
for additional information.
v
Restart blade server system management processor (see the
Management Module
User's Guide
or the
Management Module Command-line Interface Reference Guide
for
instructions).
v
Check the external link statistics for the switch module in I/O-module bay 1.
Look for high packet loss or high packet error rates. See the
Management Module
User's Guide
for additional information.
v
Try to start an SOL session with another blade server in the BladeCenter unit. If
you see garbage or missing characters with all blade server sessions, then
suspect the management module.
v
If the blade server supports local KVM, then switch the local command console
to the blade server and type some characters. If you see the same garbage or
missing character problem, then the problem is most likely with the
management module.
Chapter 6. Troubleshooting SOL
49