Insignia NSHT511 User Manual (English) - Page 36

Insignia NS-HT511 Home Theater System Category Problem/Possible Solution There's no sound with a certain signal format • Check the digital audio output setting on the connected device. On some game consoles, such as those that support DVD, the default setting is off. • With some DVD-Video discs, you need to select an audio output format from a menu. • Depending on the input signal, some listening modes cannot be selected. No 5.1 playback • You can not always select all of the listening modes, depending on the number of the speakers connected. The volume cannot be set to 79 • Check to see if a maximum volume has been set. • After the volume level of each individual speaker has been adjusted, the maximum volume may be reduced. • When the levels of each speaker have been adjusted, the maximum possible volume may be reduced. Noise can be heard • Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don't do it. • An audio cable may be picking up interference. Try repositioning your cables. The Late Night function does not work • Make sure that the source material is Dolby Digital, Dolby Digital Plus, and Dolby TrueHD. DTS signal problems • When DTS program material ends and the DTS bitstream stops, the receiver remains in DTS listening mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume playback. • With some CD and LD players, you won't be able to playback DTS material properly even though your player is connected to a digital input on the receiver. This is usually because the DTS bitstream has been processed (for example, output level, sampling rate, or frequency response changed) and the receiver does not recognize it as a genuine DTS signal. In such cases, you may hear noise. • When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction. The beginning of audio received by an HDMI IN can not be heard • Since it takes longer to identify the format of an HDMI signal than it does for other digital audio signals, audio output may not start immediately. VIDEO Problems No picture • Make sure that all video connecting plugs are pushed in all the way. • Make sure that each video component is properly connected. • If the video source is connected to a component video input, you must assign that input to an input selector, and your TV must be connected to COMPONENT VIDEO MONITOR OUT. • If the video source is connected to a composite video input, your TV must be connected to the corresponding composite video output. • If the video source is connected to an HDMI input, you must assign that input to an input selector, and your TV must be connected to the HDMI OUT. • On your TV, make sure that the video input to which the receiver is connected is selected. There is no picture from a source connected to an HDMI IN • Reliable operation with an HDMI-to-DVI adapter is not guaranteed. In addition, video signals from a PC are not guaranteed. The on-screen menus do not appear • On your TV, make sure that the video input to which the receiver is connected is selected. • When the receiver doesn't connect TV with HDMI, onscreen menus are not displayed. Category Problem/Possible Solution TUNER Problems Reception is noisy, FM stereo reception is noisy, or the FM STEREO indicator does not light • Relocate your antenna. • Move the receiver away from your TV or computer. • Listen to the station in mono. • When listening to an AM station, operating the remote control may cause noise. • Passing cars and airplanes can cause interference. • Concrete walls weaken radio signals. • If nothing improves the reception, install an outdoor antenna. WIRELESS Problems Cannot connect to a Rocketboost network • If the joining process is failing, make sure that only one of your Rocketboost wireless devices has the Hub switch enabled. • Make sure that you have installed the RF-RBCARD (sold separately). • Make sure that the link is established by Rocketboost setup menu. For more information, see "Establishing communications with other Rocketboost devices" on page 14. • The maximum number of Rocketboost devices in a Rocketboost Network is nine. If you already have nine devices and attempt to join another one, then joining will fail for the new device. Remove (power down) one of your devices and try again. REMOTE CONTROL Problems The remote control does not work • Before operating this unit, be sure to press RECEIVER. • Make sure that the batteries are installed with the correct polarity. • Install new batteries. Don't mix different types of batteries, or old and new batteries. • Make sure that the remote control is not too far away from the receiver, and that there's no obstruction between the remote control and the receiver's remote control sensor. • Make sure that the receiver is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary. • If the receiver is installed in a rack or cabinet with colored-glass doors, the remote control may not work reliably when the doors are closed. • Make sure you've selected the correct remote control mode. • Make sure you've entered the correct remote control code. • Make sure to set the same ID on both the receiver and remote control. Cannot control other components • Make sure that you have selected the correct remote control mode. • If you cannot operate it, you need to enter the appropriate remote control code. RECORDING Problems Cannot record • On your recorder, make sure the correct input is selected. • To prevent signal loops and damage to the receiver, input signals are not fed through to outputs with the same name (for example, VCR/DVR IN to VCR/ DVR OUT). MISCELLANEOUS Problems The sound changes when I connect my headphones • When a pair of headphones is connected, the listening mode is set to Stereo, unless it's already set to Stereo, Mono, or Direct. 32 www.insigniaproducts.com