Intel H2000JF System Service Guide - Page 84
Appendix E: Intel, Server Issue Report Form
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Appendix E: Intel® Server Issue Report Form Appendix E: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2600JF, H2216JF/H2312JF) Server Chassis: (Example P4000M. If third-party chassis is used, indicate make and model.) Base Board Information: (Some information may be found by accessing BIOS and going through the Server Management menu > System Information) Baseboard PBA/TA/AA # (Example: 123456-789): - can be found on the white sticker label on the baseboard. System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): Intel® Management Module BMC Revision (if applicable): BMC/mBMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): Intel® Server System H2000JF Family Service Guide 71
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