Kenmore 9746 Use and Care Guide - Page 36

Before You call Solutions to common problems Problem Poor baking results. Appliance is not level. Solutions • Many factors affect baking results. Make sure the proper oven rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe's recommended temperature or baking time. If you feel the oven is too hot or cool, see "Adjusting Oven Temperature" section in this Use & Care Guide. • Be sure floor is level, strong & stable enough to adequately support range. • If floor is sagging or sloping, contact a carpenter to correct the situation. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of appliance until the rack is level. • Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square & have sufficient room for appliance clearance. Cannot move appliance easily. Appliance must be accessible for service. Surface element too hot or not hot enough, Surface element does not heat. Entire appliance does not operate. • Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. • Carpet interfereswith appliance. Provide sufficientspace so appliance can be lifted overcarpet. • Incorrectcontrolsetting. BesurethecorrectcontrolisONfortheelementthat you are attempting to use. • Lightweight orwarped pans used. Use onlyflat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy & medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. • The time of day is not set. The time of day must first be set in order to operate the oven. See "Setting the clock" in the Setting Oven Controls section. o Make sure cord/plug is plugged correctly into outlet. o Electrical power outage. Check house lights to be sure. Call your local electric company for service. Service wiring is not complete. Call 1-800-4MY-HOME®for service. Oven portion of appliance does not operate. Oven light does not work. Self-cleaning cycle does not work. - Be sure the oven controls are set properly for the desired cooking feature. See Setting Oven Controls in this manual or read the instructions "Entire appliance does not operate" in this checklist. • Be sure the light is secure in the socket. Also see "Changing & replacing the oven light" section. • Oven control not set properly. Follow instructions in the Self-Cleaning section. • Self-Cleaning cycle was interrupted. Follow steps under"Stopping or interrupting a self-cleaning cycle" in the Self-Cleaning section. 36