Kodak 1252972 User Guide - Page 89

Network troubleshooting, Computer unable to detect the All-in-One printer

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KODAK ESP 7 All-in-One Printer Network troubleshooting Wired network troubleshooting Computer unable to detect the All-in-One printer Probable Cause 1 Cables are not connected properly. Corrective Action Check the following cables to ensure they are properly connected. • Cables between the hub or router and your computer • Cables between the All-in-One printer and the hub or router • Cables to and from your modem or printer Internet connection (if applicable) Probable Cause 2 Your Local Area Network card (LAN card) is not set up properly. Corrective Action Verify the setup of your LAN card. To check your LAN card (Windows) 1. Open the Control Panel. 2. Double-click System. 3. In the System Properties dialog box, click the Hardware tab. 4. Click Device Manager. 5. Make sure your card shows up under Network Adapters. 6. Refer to the documentation that came with your card. To check your LAN card (Macintosh) 1. Click the Apple icon on the Menu bar. 2. Select About This Mac and then click More Info. The System Profiler is displayed. 3. In the System Profiler, click Network. 4. Make sure your LAN card appears in the list. Probable Cause 3 You do not have an active network connection. Corrective Action Check to see if you have an active network connection. www.kodak.com/go/aiosupport 81

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www.kodak.com/go/aiosupport
81
KODAK ESP 7 All-in-One Printer
Network troubleshooting
Wired network troubleshooting
Computer unable to detect the All-in-One printer
Probable Cause 1
Cables are not connected properly.
Corrective Action
Check the following cables to ensure they are properly connected.
•
Cables between the hub or router and your computer
•
Cables between the All-in-One printer and the hub or router
•
Cables to and from your modem or printer Internet connection (if applicable)
Probable Cause 2
Your Local Area Network card (LAN card) is not set up properly.
Corrective Action
Verify the setup of your LAN card.
To check your LAN card (Windows)
1.
Open the Control Panel.
2. Double-click
System
.
3.
In the
System Properties
dialog box, click the Hardware tab.
4. Click
Device Manager
.
5.
Make sure your card shows up under Network Adapters.
6.
Refer to the documentation that came with your card.
To check your LAN card (Macintosh)
1.
Click the Apple icon on the Menu bar.
2. Select
About This Mac
and then click
More Info
. The System Profiler is displayed.
3.
In the System Profiler, click
Network
.
4.
Make sure your LAN card appears in the list.
Probable Cause 3
You do not have an active network connection.
Corrective Action
Check to see if you have an active network connection.