Kodak 6850 User Guide - Page 44

Troubleshooting Problem Description or Cause Possible Solution Insufficient Memory errors occur Your computer is low on RAM • Minimize the number of images that are open on your computer (not on the and/or disk caching memory. at the same time. printer) after making a substantial This can happen when you are • Purge the contents of the clipboard often. number of prints manipulating (rotating, • Close all applications except the photo scaling, retouching, etc.) printing software application. high-resolution images • See the photo printing software application (>72 dpi). online Help for tips on memory optimization. • See page A-1 for recommended system requirements. Resolving Operator Panel Error Messages Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Refer to the following table to resolve errors reported on the operator panel. If the problem persists, contact your KODAK Service Representative. Error Message Paper Empty Ribbon Empty Paper Jam XX Cover Open Data Error Mecha Error XX Control Error XX TempSensErr XX Sensor Error XX Description or Cause Possible Solution The paper is empty or is not loaded. Load the paper. See "Loading the Paper" on page 1-9. The ribbon is empty or is not loaded. Load the ribbon. See "Loading the Ribbon" on page 1-5. The paper is stuck in the printer or paper See "Clearing a Paper Jam" on page 6-3. path. The upper cover is open or not latched. Close the upper cover by pressing on the center of the cover until it clicks. There is a communication problem Check the host computer. between the printer and host computer. The printer has a mechanical problem. Contact your KODAK Service The printer has a system control problem. Representative. Have available: The printer has a problem with the temperature sensor. The printer has a sensor problem. • the error code number (XX) • the printer model number and serial number (listed on the printer data plate) 6-2 May 4, 2005