Kodak DX6490 User Manual - Page 109

Disconnect USB cable. If using, Control Panel/Add/Remove - driver

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Chapter 10 Problem Cause Solution The computer Software is not installed. Install the software cannot (page 77). communicate with the camera. Software is installed incorrectly. Disconnect the USB cable. Close all open applications. Uninstall, then re-install the software (page 77). (For To uninstall, go to Start/Settings/ communication Control Panel/Add/Remove problems with Programs. a camera dock 6000, see page 87.) Too many applications are running on the computer. Disconnect camera from the computer. Close all software applications, reconnect camera. Cannot transfer Software is not installed. Disconnect USB cable. (If using pictures. camera dock, disconnect cable and (The Add New Hardware remove camera from dock). Install EasyShare software (page 77). Wizard cannot Software is installed Disconnect the USB cable. Close all locate drivers.) incorrectly. open applications. Uninstall, then re-install the software (page 77). To uninstall, go to Start/Settings/ Control Panel/Add/Remove Programs. USB cable was connected during software installation. Camera is listed as an unknown device (PC only). Delete camera from Device Manager: Right-click on My Computer, go to Properties/Hardware/Device Manager/Other Devices/ (delete this entry: ?Kodak ES camera) 97

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97
Chapter 10
The computer
cannot
communicate
with the
camera.
(For
communication
problems with
a camera dock
6000, see
page 87
.)
Software is not installed.
Install the software
(
page 77
).
Software is installed
incorrectly.
Disconnect the USB cable. Close all
open applications. Uninstall, then
re-install the software (
page 77
).
To uninstall, go to Start/Settings/
Control Panel/Add/Remove
Programs.
Too many applications
are running on the
computer.
Disconnect camera from the
computer. Close all software
applications, reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware
Wizard cannot
locate drivers.)
Software is not installed.
Disconnect USB cable. (If using
camera dock, disconnect cable and
remove camera from dock). Install
EasyShare software (
page 77
).
Software is installed
incorrectly.
Disconnect the USB cable. Close all
open applications. Uninstall, then
re-install the software (
page 77
).
To uninstall, go to Start/Settings/
Control Panel/Add/Remove
Programs.
USB cable was
connected during
software installation.
Camera is listed as an
unknown device (PC
only).
Delete camera from Device
Manager: Right-click on My
Computer, go to
Properties/Hardware/Device
Manager/Other Devices/ (delete
this entry:
?Kodak ES camera
)
Problem
Cause
Solution