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Konica Minolta KIP 79 Series KIP 79 Series Hardware User Manual - Page 67

Service Call Errors

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3. 4 Service Call Errors If an error with significant effect on the printer occurs, the printer stops the operation and indicates a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on the UI screen. Call the service staff immediately as these problems can be fixed by a well trained technician only. Before calling the service staff, try to turn on/off the Printer. If "Service Call Error" is indicated again, turn off the machine, unplug it, and call the service staff with reporting the error description in the UI screen. Service Call Error - Fusing Temperature Error - Motor Error - Developer Error - Counter Error - Cutter Error - Toner Density Error - High Voltage Power Supply Error - Outer Device Error - Wire Cleaning Error A corresponding description will be displayed in the top column (status region) in the UI screen. (E-xxx) 3-20 Chapter 3 Error Correction

Section	Page
KIP 79 Series User Manual A.0	1
Safety Warning	4
WARNING	5
CAUTION	6
POWER CORD INSTRUCTION	7
Chapter 1 Before Use	8
1. 1 Installation Requirements	9
1. 2 Originals Prohibited from Duplication	10
1. 3 Features	11
1. 4 Specifications	12
1. 4. 1 Printer Part	12
1. 4. 2 Scanner Part (for MFP Model)	14
1. 5 Appearance	15
1. 5. 1 Front	15
1. 5. 2 Rear	16
1. 6 Specifications for Scan Original (for MFP Model)	17
1. 6. 1 Original Standards	17
1. 6. 2 Special Documents	17
1. 6. 3 “Do Not Scan” Originals	18
1. 7 Specifications for the Printing Media	21
1. 7. 1 Papers not available to use	21
1. 7. 2 Keeping the paper in the custody	22
1. 7. 3 Treatment against environmental condition	23
Chapter 2 Basic Operations	25
2. 1 Turning on the Printer	26
2. 2 Turning off the Printer	28
2. 3 Replacing Roll Media	29
2. 4 Replacing Toner Cartridge	37
2. 5 Placing Cut Sheet Media	41
2. 6 Copying (for MFP Model)	42
2. 7 Stop of Scan or Copy (for MFP Model)	45
2. 8 Dehumidifying Roll Media	46
Chapter 3 Error Correction	48
3. 1 Paper Jam	49
3. 1. 1 Roll Deck Section Jam(Deck 1, 2 Mis-feed )	50
3. 1. 2 Manual Feeder Section Jam(By-Pass Mis-feed, Registration Mis-feed)	52
3. 1. 3 Media Feed Section Jam(Mid Feed Mis-feed, Registration Mis-feed,Separation Mis-feed)	53
3. 1. 4 Fuser Section Jam (Exit Back Mis-feed)	56
3. 1. 5 Stack Jam	61
3. 1. 6 Original Jam (for MFP Model)	62
3. 2 Door Open	63
3. 2. 1 Roll Deck (Deck 1, 2 Open)	63
3. 2. 2 Upper Frame Unit / Top Cover(Front Cover Open)	64
3. 2. 3 Paper Exit Door (Paper Exit Door Open)	65
3. 2. 4 Scanner Unit (Scanner feeder open)(for MFP Model)	65
3. 3 Other Operator Call	66
3. 3. 1 Roll Replacement	66
3. 3. 2 Toner Empty	66
3. 4 Service Call Errors	67
Chapter 4 Maintenance	68
4. 1 Scanner Unit (for MFP Model)	69
4. 1. 1 Scan Glass, Feed Roller, Guide Plate	69
4. 1. 2 Sensor	72