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When the machine cannot be powered on, key are turned ON.

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6 6.2 When the machine cannot be powered on 6.2 When the machine cannot be powered on This machine has two power sources. Check the Main Power Switch and the Power key for the status. - Check whether the power plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped. - Check to see that the Main Power Switch and the Power key are turned ON. In case the machine cannot be powered on even after checking, contact your service representative. Troubleshooting Chapter 6 6-4 bizhub 367/287/227

Section	Page
Table of contents	2
1 Introduction	9
1.1 Environmental information	9
Environmental initiatives	9
ENERGY STAR®	9
What is an ENERGY STAR® product?	9
Environmental benefits of power management	10
Recycled paper	10
Duplex printing	10
1.2 Certification for USA, Canada, Mexico, Brazil and Europe area	11
For U.S.A	11
For Canada	11
For Mexico	11
For Brazil	11
For Europe	11
1.3 Safety information	12
Warning and precaution symbols	12
These are some of major exemplary graphical symbols.	12
<Power source connection>	12
<Installation>	14
<Using the product>	15
<Consumables>	16
1.4 Regulation notices	18
CE Marking (Declaration of Conformity) for users of the European Union (EU)	18
USER INSTRUCTIONS FCC PART 15 - RADIO FREQUENCY DEVICES (for U.S.A. users)	18
INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 5) (for Canada users)	18
For users in countries not subject to class B regulations	18
GS Certification	18
Laser safety	19
Internal laser radiation	19
CDRH regulations	19
For European users	20
For Denmark users	20
For Finland, Sweden users	20
For Norway users	20
Laser safety label	21
Ozone release	21
Acoustic noise (for European users only)	21
Notification for California customers	21
For EU member states only	22
For EU member states only	22
Telephone cable (for users in countries subject to class B regulations)	22
1.5 Caution notations and labels	23
1.6 Special notice to user	24
For Canada	24
For U.S.A.	24
For New Zealand	25
For Europe	26
1.7 Space requirements	27
1.8 Operation precautions	28
Power source	28
Operating environment	28
Storage of copies	28
Data stored in this machine	28
1.9 Legal restrictions on reproduction	29
1.10 Trademark acknowledgements	30
Copyright	31
Note	31
1.11 SOFTWARE LICENSE AGREEMENT	32
1.12 i-Option LK-105 v4 (searchable PDFs) End User License Agreement	33
2 About This Machine	35
2.1 Intended use of office MFP devices	35
Intended use	35
Impermissible operating conditions	35
Exclusion of liability	35
2.2 Introduction to user's guide	36
2.2.1 User's Guide CD	36
Layout of top page	37
Operating environment	37
Viewing the top page	38
2.2.2 Target groups	38
2.2.3 Symbols and notations used in this manual	38
Procedural instruction	38
Symbols and notations	39
Notations of application names	39
2.3 About this machine	40
2.3.1 Optional components	40
List of optional components	40
List of other optional components	41
2.3.2 Name of parts (MFP)	43
Front side	43
Left side/rear side	44
2.3.3 Name of parts (Optional units)	45
Finisher FS-533, Punch Kit PK-519	45
Job Separator JS-506	46
Finisher FS-534, Saddle Stitcher SD-511, Punch Kit PK-520	47
2.4 Power supply	49
2.4.1 Turning the power on and off	49
2.4.2 Operating the Power key	50
2.4.3 Power save function	50
Reducing power consumption	51
2.5 Control Panel	52
2.5.1 Name of parts	52
2.6 Touch Panel	54
2.6.1 Main menu	54
Layout of main menu	54
Customizing the main menu	55
2.6.2 Slide menu	55
Customizing the slide menu	56
2.6.3 Operating the Touch Panel	56
Tap	56
Double-tap	56
Flick	56
Drag	57
Pan	57
Long-tap	57
Drag & Drop	57
Pinch in/Pinch out	58
Rotation	58
Precautions on using the Touch Panel	58
2.6.4 How to display the Keypad	59
How to move the Keypad	59
How to close the Keypad	59
To display the Keypad all the time	60
2.6.5 Entering characters	60
When typing in \	60
2.7 Jobs	61
2.7.1 Job screen	61
2.7.2 Multi-job function	62
2.8 Loading paper	63
2.8.1 Loading paper in Tray 1 to Tray 4	63
Applicable paper types	63
How to load paper	63
2.8.2 LCT (built-in)	64
Applicable paper types	64
How to load paper	64
2.8.3 Bypass Tray	65
Applicable paper types	65
Applicable paper sizes	65
Paper not available	65
How to load paper	65
Loading postcards	66
Loading transparencies	67
Loading envelopes	68
Loading label sheets	69
Loading index papers	70
3 Basic Settings and Operations	73
3.1 Print function	73
3.1.1 Required settings and basic operations (for Windows OS)	73
Preparation flow	73
Operation flow	73
Checking the cable connection	74
Checking network settings of this machine	74
Installing the printer driver	75
Printing data	77
Types of printer drivers	78
3.1.2 Required settings and basic operations (for Mac OS)	78
Preparation flow	78
Operation flow	79
Checking the cable connection	79
Checking network settings of this machine	80
Installing the printer driver	81
Adding and configuring a printer driver	84
Printing data	85
3.2 Scan-to-Send function	87
3.2.1 Various transmission methods	87
Sending data to your computer (SMB Send)	87
Transmitting data as E-mail attachment (E-mail TX)	87
Saving data to the USB memory device (External memory)	87
Various methods for transmitting and saving data	88
3.2.2 Sending data to your Windows computer (SMB Send)	88
Preparation flow	88
Operation flow	89
Checking the cable connection	89
Checking network settings of this machine	89
Checklist	90
Checking computer information	90
Configuring your computer	91
Registering destinations	93
Sending the original	96
3.2.3 Sending data to your Mac computer (SMB Send)	98
Preparation flow	98
Operation flow	98
Checking the cable connection	99
Checking network settings of this machine	99
Configuring this machine (Mac OS X 10.7 or later)	100
Checklist	101
Checking computer information	101
Configuring your computer	102
Registering destinations	104
Sending the original	106
3.2.4 Transmit the scanned data via E-mail (E-mail TX)	108
Preparation flow	108
Operation flow	108
Checking the cable connection	109
Checking network settings of this machine	109
Configuring the E-mail transmission environment	110
Configuring administrator information	111
Sending the original	112
3.3 Fax function	115
3.3.1 Required settings and basic operations	115
Preparation flow	115
Operation flow	115
Checking the cable connection	116
Registering transmission information	116
Selecting the dialing method	117
Sending the original	118
3.3.2 Sending a fax directly from a PC (PC-FAX TX)	120
Preparation flow	121
Operation flow	121
Checking the cable connection	122
Checking network settings of this machine	123
Installing the fax driver	124
Sending data	126
3.4 Copy function	128
Basic operations	128
User authentication	130
3.5 Registering a destination	131
3.5.1 Registering an address book	131
Using the Control Panel to register an address book - Registration from Utility	131
Using the Control Panel to register an address book - Registration in scan/fax mode	133
Using a computer to register a one-touch destination	135
3.5.2 Information required to register a destination	137
3.5.3 Registering a group	138
Registering a new group	138
3.5.4 Retrieving a registered destination	140
Retrieving a destination	140
Specifying a destination	142
3.6 Using a USB memory device	143
3.6.1 Printing data in a USB memory device	143
Printing data	143
3.6.2 Saving the scanned data in the USB memory device (External memory)	145
Specifying functions to be permitted for external memory	145
Saving data in the USB memory device	146
3.7 Using the guidance function	149
3.7.1 Guidance screen	149
Getting help on the currently displayed screen:	149
Getting help on the desired function or procedure:	151
Help Menu list	153
3.8 Using the [Quick Security] function	154
3.8.1 [Quick Security]	154
Required settings	154
4 Advanced Functions	157
4.1 Using advanced functions	157
4.1.1 What are advanced functions?	157
4.1.2 Association with application	158
4.1.3 Registering the i-Option license	158
Preparation flow	158
Registering the i-Option license	159
Enabling the i-Option function	161
Configuring each function	162
4.2 Using the Web browser function	163
4.2.1 Required settings and procedures	163
Preparation flow	163
Operation flow	163
Enabling the Web browser function	164
Registering the license	164
Enabling the Web browser using the license	166
Starting the Web browser	170
Displaying Web pages	171
Printing the currently displayed page or the linked file	172
4.3 Using the voice guidance	175
4.3.1 Required settings and procedures	175
Preparation flow	175
Operation flow	175
Enabling the voice guidance function	176
Assigning the voice guidance function to a Register key or to the slide menu	176
Specifying the volume and speed	177
Operating the voice guidance	179
Keypad operations for voice guidance	180
Voice guidance on the scan/fax screen	181
5 Frequently Asked Questions	183
5.1 Print	183
5.1.1 Q1. Can I print data on an envelope or postcard?	183
Operation procedure	183
5.1.2 Q2. Can I print on custom size paper?	187
Operation procedure	187
5.1.3 Q3. Can I directly print a file in a USB memory device?	189
Operation procedure	190
5.1.4 Q4. Can printing be restricted by user?	192
How to set	192
5.1.5 Q5. What types are available for printing finish?	195
Staple	195
Punch	195
Center Staple	195
Fold	196
Operation procedure	196
5.2 Scan	197
5.2.1 Q1. Can frequently used destinations be registered?	197
5.3 Fax	198
5.3.1 Q1. Can I check fax transmission and reception logs?	198
Operation procedure	198
5.3.2 Q2. Can I send a fax to a number of destinations at one time?	198
Operation procedure: Selecting multiple addresses from the address book	199
Operation procedure: Directly entering multiple destinations	199
5.3.3 Q3. Can I register more than one sender name to appear on faxes so that different ones can be used in different use cases?	200
How to set: Registering sender names	200
How to set: Selecting a sender name upon fax transmission	201
5.3.4 Q4. Is it possible to cut down on the communications expenses by using a network?	202
Operation procedure: Sending an Internet fax	202
Operation procedure: Sending an IP address fax	203
5.3.5 Q5. How can I avoid printing out unwanted faxes?	204
Operation procedure: Configuring to save received faxes in a User Box	204
How to set: Printing faxes saved in a User Box	204
5.3.6 Q6. Can I forward an incoming fax?	205
How to set	206
5.3.7 Q7. Can I directly fax a file on my computer without leaving my desk?	207
Operation procedure	207
5.4 Copy	208
5.4.1 Q1. Can I copy on an envelope or postcard?	208
Operation procedure: Copying on envelopes	208
Operation procedure: Copying on postcards	210
5.4.2 Q2. Can I print on paper of a custom size?	212
Operation procedure: Copying on paper of a custom size	212
Operation procedure: Registering a custom size of paper in memory	213
Operation procedure: Recalling the custom size registered in memory	214
5.4.3 Q3. Can I check the finish before starting copying?	215
How to set: Checking the finish with a preview image	215
How to set: Checking the finish by outputting one copy	216
5.4.4 Q4. Can I easily copy various cards such as an insurance card or driver license card?	217
Operation procedure	217
5.5 User Box	220
5.5.1 Q1. Can I create a User Box, or print or download a file in a User Box?	220
Operation procedure: Using Web Connection	220
Operation procedure: Using the Windows file sharing function	221
5.6 Other	222
5.6.1 Q1. Can more than one computer use the same settings for the printer driver?	222
Operation procedure: Preparing for an install package	222
Operation procedure: Creating an install package	222
Operation procedure: Executing the install package	223
5.6.2 Q2. Can I restrict available functions by user?	223
How to set	223
5.6.3 Q3. Can I eliminate keying sounds on this machine?	225
How to set	225
5.6.4 Q4. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine?	227
How to set: Getting authenticated as a user on this machine	227
How to set: Getting authenticated as a user on the printer driver	227
5.6.5 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges?	229
How to set	229
5.6.6 Q6. What action should be taken if the administrator password is lost?	231
6 Troubleshooting	233
6.1 Main messages and remedies	233
6.1.1 When a message appears to replace consumables or carry out cleaning	233
6.1.2 When a paper jam message persists	234
6.1.3 When an error message appears	234
6.2 When the machine cannot be powered on	235
6.3 When the Touch Panel is not visible	236
6.4 When a message appears to replace consumables or carry out cleaning	237
When staples in the finisher have run out	237
When the punch scrap box is full	237
When toner is running out in the Toner Cartridge	238
When the Drum Unit needs to be replaced	238
When a Developing Unit needs to be replaced	239
When a Waste Toner Box is full	239
6.4.1 Replacing a Toner Cartridge	240
6.4.2 Replacing a Waste Toner Box	241
6.4.3 Replacing a Drum Unit	242
7 Index	245