Konica Minolta bizhub 4402P bizhub 4702P/4402P User Guide - Page 92

Collated printing does not work, Tray linking does not work, Step 1, Settings, Print, Layout, Collate

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Troubleshooting 92 Collated printing does not work Action Step 1 a From the control panel, navigate to: > Settings > > Print > > Layout > b Select Collate, and then press . c Set Collate to On, and then press . d Print the document. Yes The problem is solved. Is the document collated correctly? Step 2 The problem is a From the document that you are trying to print, open the Print solved. dialog, and then select Collate. b Print the document. Is the document collated correctly? Step 3 a Reduce the number of pages to print. b Print the document. The problem is solved. Is the document collated correctly? Tray linking does not work Action Step 1 a Check if the trays have the same paper size and paper type. b Check if the guides are positioned correctly. c Print the document. Yes The problem is solved. Do the trays link correctly? Step 2 a From the control panel, navigate to: The problem is solved. > Settings > > Paper > > Tray Configuration > > Paper Size/Type > b Select a paper source. c Set the paper size and paper type to match the paper loaded. d Print the document. Do the trays link correctly? No Go to step 2. Go to step 3. Contact customer support. No Go to step 2. Contact customer support.

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Collated printing does not work
Action
Yes
No
Step 1
a
From the control panel, navigate to:
>
Settings
>
>
Print
>
>
Layout
>
b
Select
Collate
, and then press
.
c
Set Collate to On, and then press
.
d
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Is the document collated correctly?
The problem is
solved.
Contact
customer
support
.
Tray linking does not work
Action
Yes
No
Step 1
a
Check if the trays have the same paper size and paper type.
b
Check if the guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the control panel, navigate to:
>
Settings
>
>
Paper
>
>
Tray Configuration
>
>
Paper Size/Type
>
b
Select a paper source.
c
Set the paper size and paper type to match the paper loaded.
d
Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support
.
Troubleshooting
92