Konica Minolta magicolor 1600W magicolor 1600W User Guide - Page 109

Contact Technical Support with the, With N-up

Page 109 highlights

Symptom Cause Solution Not all pages The Clear key was Make sure no one pressed the Clear print. pressed. key while your job was printing. The tray is empty. Check that the trays are loaded with media, in place, and secure. A document is printed Print the overlay file using a suitable with an overlay file printer driver. which has been created by an unsuitable printer driver. Printer resets or turns off frequently. The power cord is not Turn off the printer, confirm that the correctly plugged into power cord is correctly plugged into the the outlet. outlet, and then turn on the printer. A system error occurred. Contact Technical Support with the error information. With N-up on Both the driver and For N-up on multiple prints, choose multiple the application have Collate only in the driver's Basic Tab. prints, the been set for collation. Do not set collation in the application. output is incorrect. You hear unusual noises. The printer is not level. There is a foreign object stuck inside the printer. Put the printer on a flat, hard, level surface. Turn off the printer and remove the object. If you cannot remove it, contact Technical Support. Media is wrinkled. The media is moist Remove the moist media and replace it from humidity or hav- with new, dry media. ing water spilled on it. The media feed roller Check them for damage. If necessary, or fuser unit is defec- contact Technical Support with the tive. error information. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Print Media" on page 4-2. Also, refer to http://printer.konicaminolta.com for a complete list of currently approved media. 7-22 Solving Other Problems

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Solving Other Problems
7-22
Not all pages
print.
The Clear key was
pressed.
Make sure no one pressed the Clear
key while your job was printing.
The tray is empty.
Check that the trays are loaded with
media, in place, and secure.
A document is printed
with an overlay file
which has been cre-
ated by an unsuit-
able printer driver.
Print the overlay file using a suitable
printer driver.
Printer
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
A system error
occurred.
Contact Technical Support with the
error information.
With N-up on
multiple
prints, the
output is
incorrect.
Both the driver and
the application have
been set for collation.
For N-up on multiple prints, choose
Collate only in the driver’s Basic Tab.
Do not set collation in the application.
You hear
unusual
noises.
The printer is not
level.
Put the printer on a flat, hard, level sur-
face.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Print Media” on page 4-2.
Also, refer to http://printer.konicami-
nolta.com for a complete list of cur-
rently approved media.
Symptom
Cause
Solution