Konica Minolta magicolor 1600W magicolor 1600W User Guide - Page 114

Remove the imaging cartridge and, areas white - duplex

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Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. There are The media path is Print several blank sheets and the toner dirty with toner. excess toner should disappear. smudges on One or more of the Remove the toner cartridges and the back side toner cartridges are check for damage. If it is damaged, of the page defective. replace it. (whether or not it has The imaging cartridge Remove the imaging cartridge and been is defective. check for damage. If it is damaged, duplexed). replace it. Abnormal The print head win- Clean the print head window. areas (white, dow is dirty. black, or A toner cartridge may Remove the toner cartridges with the color) appear be defective. color causing the abnormal image. in a regular Replace it with a new toner cartridge. pattern. The imaging cartridge Remove the imaging cartridge and is defective. check for damage. If it is damaged, replace it. Solving Problems with Printing Quality 7-27

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Solving Problems with Printing Quality
7-27
There are
toner
smudges or
residual
images.
One or more of the
toner cartridges are
defective or installed
incorrectly.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
The media path is
dirty with toner.
Print several blank sheets and the
excess toner should disappear.
One or more of the
toner cartridges are
defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
The print head win-
dow is dirty.
Clean the print head window.
A toner cartridge may
be defective.
Remove the toner cartridges with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Symptom
Cause
Solution