Konica Minolta magicolor 1600W magicolor 1600W User Guide - Page 115

the Remote Panel Utility. See User, Use the Image Refresh function - lines in images

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Symptom Image defects. Cause Solution The print head win- Clean the print head window. dow is dirty. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. The imaging cartridge Remove the imaging cartridge and is defective. check for damage. If it is damaged, replace it. Lateral lines or bands appear on image. The printer is not level. The media path is dirty with toner. Place the printer on a flat, hard, level surface. Print several sheets and the excess toner should disappear. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. The imaging cartridge Remove the imaging cartridge and is defective. check for damage. If it is damaged, replace it. Thin white Toner is not evenly horizontal adhering to the lines appear media. at intervals on images. Use the "Image Refresh" function located under the User Service tab in the Remote Panel Utility. See "User Service Tab" on page 3-4. If the problem persists, contact your vendor or authorized service provider. Colors look drastically wrong. One or more of the toner cartridges are defective. Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller, and reinstall the toner cartridges. 7-28 Solving Problems with Printing Quality

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Solving Problems with Printing Quality
7-28
Image
defects.
The print head win-
dow is dirty.
Clean the print head window.
A toner cartridge may
be leaking.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
A toner cartridge may
be defective.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Lateral lines
or bands
appear on
image.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
The media path is
dirty with toner.
Print several sheets and the excess
toner should disappear.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Thin white
horizontal
lines appear
at intervals
on images.
Toner is not evenly
adhering to the
media.
Use the “Image Refresh” function
located under the User Service tab in
the Remote Panel Utility. See “User
Service Tab” on page 3-4.
If the problem persists, contact your
vendor or authorized service provider.
Colors look
drastically
wrong.
One or more of the
toner cartridges are
defective.
Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.
Symptom
Cause
Solution