LG LTG4715BD Owners Manual - Page 57

Symptoms, Possible Cause / Solution, CAUSE

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TROUBLESHOOTING 57 ENGLISH Symptoms The oven is not clean after a Self Clean cycle. Clean and door flash in the display. "Loc" message appears when you want to cook. Oven control beeps and displays an F error code. The oven racks were cleaned in a Self Clean cycle. Clock is flashing. "Burning" or "oily" odor emitting from the vent. Strong odor. Fan noise Fan operation Burners are not lighting properly after cleaning the cooktop surface. When lighting just one burner, clicking noise is heard from all the burners. Wi-Fi network does not connect properly. Light can be seen through the oven air vents. Possible Cause / Solution •• Incorrect oven control settings. See Self Clean in the MAINTENANCE section. •• The oven was heavily soiled. Clean up heavy spills before beginning the Self Clean cycle. Heavily soiled ovens may need either a longer Self Clean or two Self Clean cycles. •• The self clean cycle has been selected, but the door is not closed. - Close the oven door. •• Oven is too hot. - Allow the oven to cool below locking temperature. •• Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The door can be opened when the lock is no longer displayed. •• The control and door may be locked. •• Check the main gas shut-off valve or the oven gas shut-off valve and call for service. •• Remove the power from the range for five minutes and then reconnect the power. If the function error code repeats, call for service. CODE F-3 F-9 F-19 CAUSE Touch key error Main oven heating error (Upper oven) Main oven heating error (Lower oven) Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks. Do not use lubricant sprays. Power outage or surge. Reset the clock. If the oven was in use, you must reset it by touching the Upper Clear/Off or Lower Clear/Off key. Reset the clock and any cooking function. This is normal in a new oven. To speed the process, set a Self Clean cycle for a minimum of three hours. See Self Clean in the MAINTENANCE section. An odor from the insulation around the inside of the oven is normal for the first few times the oven is used. •• A convection fan may automatically turn on and off. - This is normal. It is normal for the fan to operate periodically throughout a normal bake cycle in the lower oven. This is to ensure even baking results. Make sure that the burner heads and caps are completely dry and properly positioned. This is normal. Electric spark igniters from the burners cause the clicking noise. All the spark igniters on the cooktop will activate when igniting just one burner. •• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. •• The Wi-Fi connection may not connect or may be interrupted because of the home network environment. •• The network connection may not work properly depending on the internet service provider. •• The surrounding wireless environment can make the wireless network service run slowly. While the Broil function is running, it is normal to see a light between the oven air vents.

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57
TROUBLESHOOTING
ENGLISH
Symptoms
Possible Cause / Solution
The oven is not clean
after a Self Clean
cycle.
•
Incorrect oven control settings. See Self Clean in the MAINTENANCE section.
•
The oven was heavily soiled. Clean up heavy spills before beginning the Self
Clean cycle. Heavily soiled ovens may need either a longer Self Clean or two
Self Clean cycles.
Clean and door flash
in the display.
•
The self clean cycle has been selected, but the door is not closed.
- Close the oven door.
"Loc" message
appears when you
want to cook.
•
Oven is too hot.
- Allow the oven to cool below locking temperature.
•
Allow about one hour for the oven to cool after the completion of a Self Clean
cycle. The door can be opened when the lock
is no longer displayed.
•
The control and door may be locked.
Oven control beeps
and displays an F
error code.
•
Check the main gas shut-off valve or
the oven gas shut-off valve and call
for service.
•
Remove the power from the range
for five minutes and then reconnect
the power. If the function error code
repeats, call for service.
CODE
CAUSE
F-3
Touch key error
F-9
Main oven heating error
(Upper oven)
F-19
Main oven heating error
(Lower oven)
The oven racks were
cleaned in a Self
Clean cycle.
Apply a small amount of vegetable oil to a paper towel and wipe the edges of the
oven racks. Do not use lubricant sprays.
Clock is flashing.
Power outage or surge. Reset the clock. If the oven was in use, you must reset it
by touching the
Upper Clear/Off
or
Lower Clear/Off
key. Reset the clock and any
cooking function.
“Burning” or “oily”
odor emitting from the
vent.
This is normal in a new oven. To speed the process, set a Self Clean cycle for a
minimum of three hours. See Self Clean in the MAINTENANCE section.
Strong odor.
An odor from the insulation around the inside of the oven is normal for the first few
times the oven is used.
Fan noise
•
A convection fan may automatically turn on and off.
- This is normal.
Fan operation
It is normal for the fan to operate periodically throughout a normal bake cycle in the
lower oven. This is to ensure even baking results.
Burners are not
lighting properly after
cleaning the cooktop
surface.
Make sure that the burner heads and caps are completely dry and properly
positioned.
When lighting just one
burner, clicking noise
is heard from all the
burners.
This is normal. Electric spark igniters from the burners cause the clicking noise. All
the spark igniters on the cooktop will activate when igniting just one burner.
Wi-Fi network does
not
connect properly.
•
If the appliance is having trouble connecting to the Wi-Fi network, it may be too
far from the router. Purchase a Wi-Fi repeater (range extender) to improve the
Wi-Fi signal strength.
•
The Wi-Fi connection may not connect or may be interrupted because of the
home network environment.
•
The network connection may not work properly depending on the internet service
provider.
•
The surrounding wireless environment can make the wireless network service
run slowly.
Light can be seen
through the oven air
vents.
While the Broil function is running, it is normal to see a light between the oven air
vents.