LG MS770 Owners Manual - Page 181

Power Reset, Factory Reset - software update

Page 181 highlights

FAQ 179 Category Sub-Category Factory Reset Recovery Solution Question How can I perform a factory reset if I can't access the phone's setting menu? Answer Previous steps (for software version MS77010c) 1.Turn the phone off. 2.Press and hold the following keys at the same time: Volume Down Key + Power/Lock Key . 3.Touch the Back Key + Home Key at the same time repeatedly. 4.The phone will perform a factory reset. Updated steps (for software version MS77010d or later) 1.Turn the phone off. 2.Press and hold the following keys at the same time: Volume Down Key + Power/Lock Key . 3.Release the keys when the FACTORY HARD RESET screen is displayed. 4.Press the Power/Lock Key to continue or the Volume Keys to cancel. 5.Press the Power/Lock Key once more to confirm or the Volume Keys to cancel. Attention: If a factory reset is performed, all installed applications and user data will be erased. Please remember to back up any important data before performing a factory reset. Battery installing Power Reset Remove the battery and install it to restart your phone again. (similar to how you may restart your PC/ computer). Phone locked-up and does not function In the case of a malfunction or lock up error, press and hold the Power/Lock Key for 8 seconds to reset the phone.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190

179
FAQ
Category
Sub-Category
Question
Answer
Recovery
Solution
Factory Reset
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
Previous steps (for software version
MS77010c)
1.Turn the phone off.
2.Press and hold the following keys at
the same time:
Volume Down Key
+
Power/Lock Key
.
3.Touch the
Back Key
+
Home Key
at the same time
repeatedly.
4.The phone will perform a factory
reset.
Updated steps (for software version
MS77010d or later)
1.Turn the phone off.
2.Press and hold the following keys at
the same time:
Volume Down Key
+
Power/Lock Key
.
3.Release the keys when the
FACTORY HARD RESET
screen is
displayed.
4.Press the
Power/Lock Key
to continue or the
Volume Keys
to cancel.
5.Press the
Power/Lock Key
once more to confirm or the
Volume
Keys
to cancel.
Attention:
If a factory reset is performed, all
installed applications and user data
will be erased. Please remember to
back up any important data before
performing a factory reset.
Battery
installing
Phone locked-up and
does not function
Remove the battery and install it to
restart your phone again. (similar
to how you may restart your PC/
computer).
Power Reset
In the case of a malfunction or lock up
error, press and hold the Power/Lock
Key for 8 seconds to reset the phone.