Lenovo 63 Lenovo 63 Hardware Maintenance Manual - Page 3

Contents, Using the Setup Utility

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Contents Chapter 1. About this manual 3 Important safety information 3 Chapter 2. Safety information. . . . . . 5 General safety 5 Electrical safety 5 Voltage-selection switch 7 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices (multi-lingual translations) . . . . . 8 Chapter 3. General information . . . . 31 Specifications 31 Lenovo programs 32 Accessing Lenovo programs on the Windows 8.1 operating system 32 Lenovo Support Web site 32 Chapter 4. General checkout . . . . . 33 Problem determination tips 33 Chapter 5. Troubleshooting and diagnostics 35 Basic troubleshooting 35 Accessing Control Panel on the Windows 8.1 operating system 36 Troubleshooting procedure 36 Troubleshooting 37 Audio problems 37 CD problems 39 DVD problems 40 Intermittent problems 41 Hard disk drive problems 41 Keyboard, mouse, or pointing device problems 42 Monitor problems 44 Networking problems 45 Option problems 48 Performance and lockup problems . . . . . 49 Printer problems 51 Serial port problems 51 Software problems 52 USB problems 53 Diagnostics 53 Lenovo Solution Center 53 Chapter 6. Using the Setup Utility program 55 Starting the Setup Utility program 55 Viewing and changing settings 55 Using passwords 55 Password considerations 56 Power-On Password 56 Administrator Password 56 Hard Disk Password 56 Setting, changing, and deleting a password . 56 Erasing lost or forgotten passwords (clearing CMOS 57 Enabling or disabling a device 57 Selecting a startup device 57 Selecting a temporary startup device . . . . 57 Selecting or changing the startup device sequence 58 Enabling ErP compliance mode 58 Changing the BIOS settings before installing a new operating system 59 Exiting the Setup Utility program 59 Chapter 7. Symptom-to-FRU index . . 61 Hard disk drive boot error 61 Power supply problems 61 Beep symptoms 61 POST error codes 62 Miscellaneous error messages 64 Undetermined problems 65 Chapter 8. Locations 67 Locations 67 Locating connectors, controls, and indicators on the front of your computer 67 Locating connectors on the rear of your computer 68 Locating major FRUs and CRUs 68 Looking up FRU information 70 Locating parts on the system board . . . . 71 Locating internal drives 72 Chapter 9. Replacing FRUs 73 Handling static-sensitive devices 73 Installing or replacing hardware 73 Removing the computer cover 74 Removing and reinstalling the front bezel . . 75 © Copyright Lenovo 2014 1

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Contents
Chapter
1.
About
this
manual
.
.
.
.
.
.
3
Important
safety
information
.
.
.
.
.
.
.
.
.
.
3
Chapter
2.
Safety
information.
.
.
.
.
.
5
General
safety
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
5
Electrical
safety
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
5
Voltage-selection
switch
.
.
.
.
.
.
.
.
.
.
.
.
7
Safety
inspection
guide
.
.
.
.
.
.
.
.
.
.
.
.
7
Handling electrostatic discharge-sensitive
devices
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
8
Grounding
requirements
.
.
.
.
.
.
.
.
.
.
.
.
8
Safety
notices
(multi-lingual
translations)
.
.
.
.
.
8
Chapter
3.
General
information
.
.
.
.
31
Specifications
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
31
Lenovo
programs
.
.
.
.
.
.
.
.
.
.
.
.
.
3
2
Accessing Lenovo programs on the Windows
8
.1
operating
system
.
.
.
.
.
.
.
.
.
.
.
3
2
Lenovo
Support
Web
site
.
.
.
.
.
.
.
.
.
.
3
2
Chapter 4. General checkout
.....
33
Problem determination tips
.
.
.
.
.
.
.
.
.
.
33
Chapter 5. Troubleshooting and
diagnostics
..............
35
Basic troubleshooting
.
.
.
.
.
.
.
.
.
.
.
.
35
Accessing
Control
Panel
on
the
Windows
8
.1
operating system
.
.
.
.
.
.
.
.
.
.
.
.
.
.
36
Troubleshooting procedure
.
.
.
.
.
.
.
.
.
.
36
Troubleshooting
.
.
.
.
.
.
.
.
.
.
.
.
.
.
37
Audio problems
.
.
.
.
.
.
.
.
.
.
.
.
37
CD problems
.
.
.
.
.
.
.
.
.
.
.
.
.
39
DVD problems
.
.
.
.
.
.
.
.
.
.
.
.
.
40
Intermittent problems
.
.
.
.
.
.
.
.
.
.
41
Hard disk drive problems
.
.
.
.
.
.
.
.
.
41
Keyboard, mouse, or pointing device
problems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
42
Monitor problems
.
.
.
.
.
.
.
.
.
.
.
.
44
Networking problems
.
.
.
.
.
.
.
.
.
.
45
Option problems
.
.
.
.
.
.
.
.
.
.
.
.
48
Performance and lockup problems
.
.
.
.
.
49
Printer problems
.
.
.
.
.
.
.
.
.
.
.
.
51
Serial port problems
.
.
.
.
.
.
.
.
.
.
.
51
Software problems
.
.
.
.
.
.
.
.
.
.
.
52
USB problems
.
.
.
.
.
.
.
.
.
.
.
.
.
53
Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
53
Lenovo Solution Center
.
.
.
.
.
.
.
.
.
53
Chapter 6. Using the Setup Utility
program
................
55
Starting the Setup Utility program
.
.
.
.
.
.
.
55
Viewing and changing settings
.
.
.
.
.
.
.
.
55
Using passwords
.
.
.
.
.
.
.
.
.
.
.
.
.
.
55
Password considerations
.
.
.
.
.
.
.
.
.
56
Power-On Password
.
.
.
.
.
.
.
.
.
.
56
Administrator Password
.
.
.
.
.
.
.
.
.
56
Hard Disk Password
.
.
.
.
.
.
.
.
.
.
.
56
Setting, changing, and deleting a password
.
56
Erasing lost or forgotten passwords (clearing
CMOS)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
57
Enabling or disabling a device
.
.
.
.
.
.
.
.
57
Selecting a startup device
.
.
.
.
.
.
.
.
.
.
57
Selecting a temporary startup device
.
.
.
.
57
Selecting or changing the startup device
sequence
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
58
Enabling ErP compliance mode
.
.
.
.
.
.
.
.
58
Changing the BIOS settings before installing a new
operating system
.
.
.
.
.
.
.
.
.
.
.
.
.
.
59
Exiting the Setup Utility program
.
.
.
.
.
.
.
59
Chapter 7. Symptom-to-FRU index . .
61
Hard disk drive boot error
.
.
.
.
.
.
.
.
.
.
61
Power supply problems
.
.
.
.
.
.
.
.
.
.
.
61
Beep symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
61
POST error codes
.
.
.
.
.
.
.
.
.
.
.
.
.
62
Miscellaneous error messages
.
.
.
.
.
.
.
.
64
Undetermined problems
.
.
.
.
.
.
.
.
.
.
.
65
Chapter 8. Locations
.........
67
Locations
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
67
Locating connectors, controls, and indicators
on the front of your computer
.
.
.
.
.
.
.
67
Locating connectors on the rear of your
computer
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
68
Locating major FRUs and CRUs
.
.
.
.
.
.
68
Looking up FRU information
.
.
.
.
.
.
.
70
Locating parts on the system board
.
.
.
.
71
Locating internal drives
.
.
.
.
.
.
.
.
.
72
Chapter 9. Replacing FRUs
......
73
Handling static-sensitive devices
.
.
.
.
.
.
.
73
Installing or replacing hardware
.
.
.
.
.
.
.
.
73
Removing the computer cover
.
.
.
.
.
.
.
74
Removing and reinstalling the front bezel
.
.
75
© Copyright Lenovo 2014
1