Lenovo NetVista (English) Quick reference guide
Lenovo NetVista Manual
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- Lenovo NetVista | (English) Quick reference guide - Page 1
NetVista™ Quick Reference Inside: - Safety, warranty, and other notices - Computer setup - Software recovery - Troubleshooting and diagnostics - IBM help and service - Lenovo NetVista | (English) Quick reference guide - Page 2
- Lenovo NetVista | (English) Quick reference guide - Page 3
NetVista™ Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 4
Note Before using this information and the product it supports, be sure to read "Safety notices" on page v, Appendix A, "Warranty information" on page 33, and Appendix B, " US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. - Lenovo NetVista | (English) Quick reference guide - Page 5
Solving recovery problems 14 Changing the startup sequence 15 Recovering or installing device drivers 16 Chapter 4. Troubleshooting and diagnostics 19 Basic troubleshooting 19 IBM Enhanced Diagnostics 22 Error codes 23 POST beep codes 24 Chapter 5. Getting information, help, and service 27 - Lenovo NetVista | (English) Quick reference guide - Page 6
Television output notice 52 Trademarks 52 Electronic emissions notices 52 Federal Communications Commission (FCC) and telephone company requirements 56 Power cord notice 59 iv NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 7
that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables. v Never turn on attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise terre. © Copyright IBM Corp. 2002 v - Lenovo NetVista | (English) Quick reference guide - Page 8
le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. Connexion: 1. Mettez les les câbles d'interface des connecteurs. 4. Débranchez tous les câbles des unités. vi NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 9
if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the en cas de remplacement incorrect de la batterie. Remplacer uniquement par une batterie IBM de type ou d'un type équivalent recommandé par le fabricant. La - Lenovo NetVista | (English) Quick reference guide - Page 10
the factory with a CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. CD-ROM drives and DVD-ROM drives are laser products. These drives are certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code - Lenovo NetVista | (English) Quick reference guide - Page 11
DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. DANGER: Certains modèles d'ordinateurs personnels sont équipés d'origine d'une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues sé - Lenovo NetVista | (English) Quick reference guide - Page 12
x NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 13
information for installing your IBM® computer and starting the operating system. This publication also includes basic troubleshooting information, software recovery procedures, help and service information, and warranty information. The User Guide for your computer has information about installing - Lenovo NetVista | (English) Quick reference guide - Page 14
xii NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 15
workspace To get the most from your computer, arrange both the equipment you use can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet. Viewing Distance Lower Back Support Seat Height Adjust the monitor so easy reach. © Copyright IBM Corp. 2002 1 - Lenovo NetVista | (English) Quick reference guide - Page 16
a window, use problems computer power cord directly into an electrical outlet. v Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see "Power cord notice" on page 58 of this book. 2 NetVista - Lenovo NetVista | (English) Quick reference guide - Page 17
small devices that have their own power supply. USB devices that require power must be connected to the rear of the computer. The IBM Rapid Access III Wireless Keyboard and ScrollPoint® Wireless Mouse come with an IBM Dual Wireless Receiver. Connect the receiver into one of the USB connectors at the - Lenovo NetVista | (English) Quick reference guide - Page 18
4 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 19
voltage-selection switch on the rear of the computer. Use a ballpoint pen to slide the switch, if necessary. v If the voltage supply range is 90-137 V ac, set the switch to 115 V. v If the voltage supply range is 180-265 V ac, set the switch to 230 V. 2. Your keyboard cable might have a standard - Lenovo NetVista | (English) Quick reference guide - Page 20
the computer. Arrange the IBM Rapid Access III Wireless Keyboard and ScrollPoint Wireless mouse in a position which will be comfortable for you. 5. Connect the monitor cable to the monitor connector, and tighten the screws. 6. If you have a modem, connect the modem using the following instructions - Lenovo NetVista | (English) Quick reference guide - Page 21
to music or other sounds without disturbing anyone. This connector might be located on the front of the computer. 8. If you have powered speakers with an ac adapter, use the following instructions. a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is - Lenovo NetVista | (English) Quick reference guide - Page 22
Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1394 1394 1 USB 2 Serial 3 S-video 4 Parallel 5 Ethernet Use these connectors to attach audio tape (DAT) devices, CD drives, and other S/PDIF-compatible devices. 8 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 23
and then turn on the computer. When the power-on self-test (POST) is finished, the IBM logo window closes. If your computer has preinstalled software, the software installation program starts. If you experience any problems during startup, see Chapter 4, "Troubleshooting and diagnostics" on page 19 - Lenovo NetVista | (English) Quick reference guide - Page 24
the Enhanced Diagnostics tool if the Product Recovery program becomes inaccessible. See "Creating an IBM Enhanced Diagnostics diskette" on page 22. v Record your computer machine type, model, and serial number. If you need service or technical support, you will probably be asked for this information - Lenovo NetVista | (English) Quick reference guide - Page 25
you register your computer with IBM, you will receive the following benefits: v Quicker service when you call IBM for help v Automatic notification of free software and special promotional offers Go to http://www.ibm.com/pc/register/ and follow the on-screen instructions. See Access IBM for more - Lenovo NetVista | (English) Quick reference guide - Page 26
12 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 27
stored on the primary hard disk partition (usually drive C). v If the Product Recovery program does not work or will not start as described, see "Solving recovery problems" on page 14. To recover your factory-installed software use the Product Recovery program on the hard disk. This section provides - Lenovo NetVista | (English) Quick reference guide - Page 28
computers that come with Microsoft Office or Microsoft Works preinstalled. 3. The original hard disk drive has be replaced, the Product Recovery program is not available on the new hard disk. See Chapter 5, "Getting information, help, and service" on page 27 for information on how to contact IBM - Lenovo NetVista | (English) Quick reference guide - Page 29
2. Use Windows Explorer or My Computer to display the directory structure of your hard disk. 3. Open the ibmtools folder, which is usually on drive C. 4. Double-click RRDISK.BAT, and follow the instructions on the screen. Using the Recovery Repair diskette To use the Recovery Repair diskette, use - Lenovo NetVista | (English) Quick reference guide - Page 30
media for the device. Device drivers for IBM-installed devices are located on the computer hard disk (usually drive C) in the ibmtools\drivers folder. The instructions for installing device drivers (readme.txt) are also located in the ibmtools\drivers folder. Other device drivers are on the software - Lenovo NetVista | (English) Quick reference guide - Page 31
Hardware program (located in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In the Add New Hardware program, when prompted for the device driver that you want to install, click Have Disk and Browse. Then select the appropriate - Lenovo NetVista | (English) Quick reference guide - Page 32
18 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 33
tools. If your computer problem is not described here, use Access IBM for more detailed troubleshooting information. Basic troubleshooting Symptom Action The computer does not Verify that: start when you press the v The power cord is plugged into the rear of the computer power button. and - Lenovo NetVista | (English) Quick reference guide - Page 34
Access III Wireless Keyboard does not work. If you cannot correct the problem, have the computer serviced. When the wireless receiver is installed, a software utility provides status icons and help information in the lower-right corner of your desktop, just above the default Windows task bar. Click - Lenovo NetVista | (English) Quick reference guide - Page 35
is on the hard disk. During startup, look for the prompt to start the IBM Setup Utility program. Press the function key that is specified. Verify the startup sequence in the IBM Setup Utility program. If you cannot correct the problem, have the computer serviced. An error code is displayed before - Lenovo NetVista | (English) Quick reference guide - Page 36
field to find the downloadable files that are specific to your computer. Running IBM Enhanced Diagnostics from the Product Recovery program Use the following steps to run diagnostics from the Product Recovery program: Note: If the Product Recovery program on your computer hard disk is damaged or not - Lenovo NetVista | (English) Quick reference guide - Page 37
problems in the order in which the error codes are displayed. Usually, solving the first error code will solve succeeding ones. v If the error code is not in the following table, more in-depth troubleshooting is required. - If the operating system starts when you turn on your computer, see "IBM - Lenovo NetVista | (English) Quick reference guide - Page 38
common POST beep codes that you might hear when starting your computer. Beep pattern 1-3-3-1 Description Action No on-screen message. Beeps Reseat the dual inline memory occur before video initialization. modules (DIMMs). If the problem persists, have the computer serviced. 24 NetVista™: Quick - Lenovo NetVista | (English) Quick reference guide - Page 39
the problem persists, have the computer serviced. Here are some general guidelines for working with POST beep codes: v Record any beep patterns that you hear. If you call for service, you will be asked for the beep patterns. v If the beep pattern is not in this book, more in-depth troubleshooting - Lenovo NetVista | (English) Quick reference guide - Page 40
26 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 41
the documentation and diagnostic programs Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a © Copyright IBM Corp. 2002 27 - Lenovo NetVista | (English) Quick reference guide - Page 42
where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Calling for service If you have tried to correct the problem yourself and still need help, during the warranty period - Lenovo NetVista | (English) Quick reference guide - Page 43
Description of the problem v Exact wording of any error messages v Hardware and software configuration information Telephone numbers Phone numbers are subject to change without notice. For the most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List. Country - Lenovo NetVista | (English) Quick reference guide - Page 44
or regions, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector™ is a remote communication tool that you can use with some IBM computers to communicate with the HelpCenter. Update Connector enables you to receive and download updates for some of the - Lenovo NetVista | (English) Quick reference guide - Page 45
, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country - Lenovo NetVista | (English) Quick reference guide - Page 46
32 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 47
Appendix A. Warranty information This section contains the warranty period for your product, information about obtaining warranty service and support, and the IBM Statement of Limited Warranty. Warranty period The warranty period varies by machine type and country or region. Notes: v Contact your - Lenovo NetVista | (English) Quick reference guide - Page 48
Machine Type 2256 2257 2271 2289 2292 6029 6058 6059 6336 6337 6339 6341 6342 Country or region Warranty Period Europe, Middle East, Africa, and China (PRC) Parts - Lanka, Vietnam, China (Hong Kong S.A.R), Taiwan, and Thailand Japan Parts - 1 year Labor - 1 year 34 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 49
Europe, Middle East, and Africa All other countries and regions worldwide 6649 United States, Europe, Middle East, and Africa 6790 6791 6792 6793 6794 Canada, Australia, New Zealand, Bangladesh, India, Indonesia, Malaysia, Philippines, Singapore, Sri Lanka, Vietnam, China (PRC), China (Hong Kong - Lenovo NetVista | (English) Quick reference guide - Page 50
Machine Type 6824 China (PRC) Country or region 6825 Australia, New Zealand, Bangladesh, India, Indonesia, Malaysia, Philippines, 3 years Parts - 3 years Labor - 3 years Parts - 1 year Labor - 1 year Parts - 3 years Labor - 1 year Parts - 3 years Labor - 3 years 36 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 51
Machine Type 8303 8304 8305 8306 8307 8308 8309 8310 8311 8312 8313 8314 Country or region Warranty Period United States, Canada, Argentina, Europe, Middle East, Parts - 3 years Africa, and China (PRC) Labor - 3 years Japan - Lenovo NetVista | (English) Quick reference guide - Page 52
code that is designated as customer installable. If you do not register your computer with IBM, you might be required to present proof of purchase to obtain warranty service. Before you call for service You can solve many computer problems without outside assistance by following the troubleshooting - Lenovo NetVista | (English) Quick reference guide - Page 53
messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service If possible, be at your computer when you - Lenovo NetVista | (English) Quick reference guide - Page 54
not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 55
keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must return all defective CRUs to IBM within 30 days of your receipt of the replacement CRU. You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet - Lenovo NetVista | (English) Quick reference guide - Page 56
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides; b. secure all - Lenovo NetVista | (English) Quick reference guide - Page 57
will be settled exclusively by the court of Rio de Janeiro. NORTH AMERICA Warranty Service: The following is added to this Section: To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378). CANADA Governing Law: The following replaces "laws of the country in - Lenovo NetVista | (English) Quick reference guide - Page 58
goods or the supply of equivalent goods. designated in conformity with those rules shall have the power to rule on their own competence and on the validity the stage they were at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 59
and in accordance with the principle of mutual trust. NEW ZEALAND The IBM Warranty for Machines: The following paragraph is added to this Section: The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as - Lenovo NetVista | (English) Quick reference guide - Page 60
for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan - Lenovo NetVista | (English) Quick reference guide - Page 61
for this Statement are those of the country in which the warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina, Bulgaria warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial - Lenovo NetVista | (English) Quick reference guide - Page 62
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded. Limitation of Liability: The following replaces items one and two of the first paragraph of this Section: 1. death or personal injury or physical damage to - Lenovo NetVista | (English) Quick reference guide - Page 63
Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM. UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section: 1. death or personal injury or physical damage - Lenovo NetVista | (English) Quick reference guide - Page 64
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect - Lenovo NetVista | (English) Quick reference guide - Page 65
operation of any non-IBM product, program, or service. IBM may have patents to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, technical inaccuracies or typographical errors. Changes are periodically notice. IBM may use or distribute any of the information you supply in any - Lenovo NetVista | (English) Quick reference guide - Page 66
, 6343, 6349, 6350, 6568, 6569, 6578, 6579, 6648, 6649, 6790, 6791, 6792, 6793, 6794, 6823, 6825, 6830, 6831, 6832, 6833, 6840, 6841, 8301, 8302, 8303, 8304, 8305, 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8313, 8314, and 8315. This computer is classified as a Class B digital device. However, this - Lenovo NetVista | (English) Quick reference guide - Page 67
6339, 6341, 6342, 6343, 6346, 6347, 6348, 6349, 6350, 6568, 6569, 6578, 6579, 6648, 6649, 6790, 6791, 6792, 6793, 6794, 6823, 6825, 6830, 6831, 6832, 6833, 6840, 6841, 8301, 8302, 8303, 8304, 8305, 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8313, 8314, and 8315 with the instructions, may cause - Lenovo NetVista | (English) Quick reference guide - Page 68
the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to the product, including the fitting of non-IBM option cards. This product has been tested and and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation - Lenovo NetVista | (English) Quick reference guide - Page 69
cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply - Lenovo NetVista | (English) Quick reference guide - Page 70
may attach the label to the exterior of the computer in which you install the IBM modem, or you may attach the label to the external DAA, if you have one. Place the label in a location that is advance notice to give you an opportunity to maintain uninterrupted service. 56 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 71
6. No customer repairs are possible to the device. If you experience trouble with the device, contact your Authorized Reseller or see the Diagnostics section of this manual for information. 7. This device may not be used on coin service provided by the telephone company. Connection to party lines is - Lenovo NetVista | (English) Quick reference guide - Page 72
che pas la dégradation du service dans certaines situations. Les ré Power cord notice For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. 58 NetVista - Lenovo NetVista | (English) Quick reference guide - Page 73
appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. IBM power cord part number 13F9940 13F9979 13F9997 14F0015 14F0033 14F0051 14F0069 Used in these countries - Lenovo NetVista | (English) Quick reference guide - Page 74
IBM power cord part number 14F0087 1838574 6952301 Used in these countries and regions Israel Thailand Bahamas, Barbados, Bermuda, , Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela 60 NetVista™: Quick Reference - Lenovo NetVista | (English) Quick reference guide - Page 75
- Lenovo NetVista | (English) Quick reference guide - Page 76
Part Number: 49P0910 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 49P0910
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NetVista
™
Quick Reference
Inside:
- Safety, warranty, and other notices
- Computer setup
- Software recovery
- Troubleshooting and diagnostics
- IBM help and service
±²³