Lenovo PC 300PL About Your Software - Windows 95 Application and Support Softw - Page 23

WELCOME - Click Here to Begin, Getting Started, Start the software installation utility

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These reports can be helpful to you in troubleshooting your system, or they can be viewed by or faxed to support personnel for help in resolving problems. Ability to work in conjunction with other programs, such as CoSession Remote, for remote assistance. Automatic performance of time-consuming tasks, such as backing up configuration information and gathering data. A simple way (point and click) to capture current system settings prior to making hardware or software changes. This provides a quick recovery method if problems occur when the changes are made. Customizable features to meet specific needs. ConfigSafe can be a valuable troubleshooting tool, especially if problems develop after you install a new application or adapter. Before you make any changes to your system configuration, use ConfigSafe to take a snapshot of your current, working configuration. Then you can easily return to that configuration if your computer becomes disabled by changes in the configuration files. If you are unable to solve a problem yourself and you need assistance from an IBM technical-support representative, use ConfigSafe to generate a report about recent changes in your configuration before you call the IBM PC HelpCenter. The IBM technical-support representative will be able to use the information in this report to help you solve the problem. To install the ConfigSafe program: 1. Close the Welcome to Windows 95 window if it is open. 2. Double-click on the WELCOME - Click Here to Begin icon. 3. In the IBM Welcome Center window, click on Getting Started. The related information is displayed. 4. Scroll to and click on Start the software installation utility in the Installing Additional Software section. Chapter 2. Getting Started 15

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These reports can be helpful to you in troubleshooting your
system, or they can be viewed by or faxed to support personnel
for help in resolving problems.
±
Ability to work in conjunction with other programs, such as
CoSession Remote, for remote assistance.
±
Automatic performance of time-consuming tasks, such as
backing up configuration information and gathering data.
±
A simple way (point and click) to capture current system
settings prior to making hardware or software changes.
This
provides a quick recovery method if problems occur when the
changes are made.
±
Customizable features to meet specific needs.
ConfigSafe can be a valuable troubleshooting tool, especially if
problems develop after you install a new application or adapter.
Before you make any changes to your system configuration, use
ConfigSafe to take a snapshot of your current, working
configuration.
Then you can easily return to that configuration if
your computer becomes disabled by changes in the configuration
files.
If you are unable to solve a problem yourself and you need
assistance from an IBM technical-support representative, use
ConfigSafe to generate a report about recent changes in your
configuration before you call the IBM PC HelpCenter.
The IBM
technical-support representative will be able to use the information
in this report to help you solve the problem.
To install the ConfigSafe program:
1.
Close the Welcome to Windows 95 window if it is open.
2.
Double-click on the
WELCOME - Click Here to Begin
icon.
3.
In the IBM Welcome Center window, click on
Getting Started
.
The related information is displayed.
4.
Scroll to and click on
Start the software installation utility
in
the Installing Additional Software section.
Chapter 2.
Getting Started
15