Lenovo PC 300PL About Your Software - Windows 95 Application and Support Softw - Page 47

Using Your Diagnostic Programs, Enhanced Diagnostics

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Chapter 6. Using Your Diagnostic Programs IBM provides diagnostic programs that you can run to diagnose hardware and some software problems. Several utility programs that provide information about your computer are also included. Note: Additional diagnostic information, such as troubleshooting charts and corrective measures for power-on self-test (POST) error messages, is provided in the Using Your Personal Computer booklet. Enhanced Diagnostics An IBM Enhanced Diagnostic diskette image is provided on your hard disk and the Ready-to-Configure Utility Program CD. This diagnostic program runs independently of the operating system. The user interface for running the diagnostics and utilities is provided by Watergate Software's PC-Doctor. You can use this program to test the hardware (and some software) components of your computer. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. This section contains instructions for: Creating an IBM Enhanced Diagnostic diskette from the image on your hard disk. Note: For information about creating a diskette (from the Diskette Factory) on the Ready-to-Configure Utility Program CD, see page 37. Starting the program from diskette. To create an IBM Enhanced Diagnostic diskette: 1. Close the Welcome to Windows 95 window if it is open. 2. Double-click on the WELCOME - Click Here to Begin icon. 3. In the IBM Welcome Center window, click on Getting Started. The related information is displayed. 4. Scroll to and click on Start the software installation utility in the Installing Additional Software section. © Copyright IBM Corp. 1998 39

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Chapter 6.
Using Your Diagnostic Programs
IBM provides diagnostic programs that you can run to diagnose
hardware and some software problems.
Several utility programs
that provide information about your computer are also included.
Note:
Additional diagnostic information, such as troubleshooting
charts and corrective measures for power-on self-test (POST)
error messages, is provided in the
Using Your Personal
Computer
booklet.
Enhanced Diagnostics
An
IBM Enhanced Diagnostic
diskette image is provided on your
hard disk and the
Ready-to-Configure Utility Program
CD.
This
diagnostic program runs independently of the operating system.
The user interface for running the diagnostics and utilities is
provided by Watergate Software's PC-Doctor.
You can use this program to test the hardware (and some software)
components of your computer.
This method of testing is generally
used when other methods are not accessible or have not been
successful in isolating a problem suspected to be hardware related.
This section contains instructions for:
±
Creating an
IBM Enhanced Diagnostic
diskette from the image on
your hard disk.
Note:
For information about creating a diskette (from the
Diskette Factory) on the
Ready-to-Configure Utility Program
CD, see page 37.
±
Starting the program from diskette.
To create an
IBM Enhanced Diagnostic
diskette:
1.
Close the Welcome to Windows 95 window if it is open.
2.
Double-click on the
WELCOME - Click Here to Begin
icon.
3.
In the IBM Welcome Center window, click on
Getting Started
.
The related information is displayed.
4.
Scroll to and click on
Start the software installation utility
in
the Installing Additional Software section.
Copyright IBM Corp. 1998
39