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Lexmark 6170 User's Guide - Page 110

Fax troubleshooting, Find the problem below that best matches the problem you are having

UPC - 734646681865

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Page 110 highlights

Fax troubleshooting Find the problem below that best matches the problem you are having: Symptom: Problem: Solution: Cannot send fax Is the AIO turned on? Press the Power button. The power light comes on. Are the fax number, country code, and date/time set correctly? You must set your fax number, your country code, and your time/date. To set your fax number, see "PERSONALIZE FAX" on page 69. To set your country code, see "Country code" on page 73. To set your time/date, see "EDIT TIME/ DATE" on page 69. Is the AIO using an unsupported line (DSL, ISDN, or cable modem)? See "Using an unsupported line" on page 106. Is the telephone line in use by Wait until the other device is another device? finished before sending a fax. Is the original document loaded correctly? Load the original document face down in the back left corner of the scanner glass or text-side up on the ADF. Is there a paper jam? See "Paper jams" on page 91. Is the memory full? Dial the receiving number first, and then scan your original document one page at a time. Are the connections (power supply, telephone, handset, answering machine) loose? Make sure all the connections are secure. Is Speed Dial set correctly? See "Setting Up Speed Dial" on page 62. Does the AIO detect the dial tone? See "Manually dialing a fax while listening to a telephone line" on page 65 to set the On Hook Dial feature. 104

Section	Page
Contents	3
Finding more information	7
Setting up your All-In-One	9
Set up the All-In-One	9
Connecting directly to a telephone wall jack	11
Connecting to a telephone	11
Connecting to an answering machine	13
Connecting to a computer modem	14
Learning about your All-In-One	15
Understand the All-In-One parts	15
Use the control panel	19
Enter text on the control panel	21
Use the All-In-One software	22
Using the Fax Setup Utility	22
Using the Lexmark All-In-One Center	25
Using Print Properties	25
Using the LexmarkX6100 Series Photo Editor	27
Using the Lexmark Solution Center	28
Using Optical Character Recognition	29
Loading paper and originals	30
Load plain paper into the paper support	30
Load an original document into the ADF	34
Load an original document on the scanner glass	36
Copying	37
Copy using the control panel and the scanner glass	37
Copy using the control panel and the ADF	39
Copy using the All-In-One software and scanner glass	40
Copy using the All-In-One software and ADF	42
Control panel menus	43
Scanning	46
Scan using the control panel and the scanner glass	46
Scan using the All-In-One software and the scanner glass	48
Scan using the control panel and the ADF	50
Scan using the All-In-One software and the ADF	51
Scan multiple images	52
E-mail a scanned image or document	52
Save an image on your computer	53
Edit text found in a scanned document using Optical Character Recognition	53
Enlarge or reduce documents	53
Control panel menus	54
Printing	56
Print a document	56
Print collated copies	56
Print more than one page on a sheet of paper	57
Print an image as a multi-page poster	57
Print last page first	57
Print repeating images	58
Print two images on one page	58
Print a banner	59
Faxing	61
Receive a fax	61
Automatically	62
Manually	62
Answering machine	63
Send a fax	63
Use the control panel and scanner glass	63
Use the control panel and ADF	66
Use the All-In-One Center	67
Send a fax from your PC	67
Customize a fax job	68
Setting Up Speed Dial	68
Using Speed Dial	69
Sending a multi-page fax to a group	69
Manually dialing a fax while listening to a telephone line	71
Distinctive ring patterns	71
Networking	81
Maintaining your All-In-One	82
Replace the print cartridges	82
Align the print cartridges	87
After installing new cartridges	87
To solve print quality problems	87
Improve print quality	88
Preserve the print cartridges	91
Clean the scanner glass	91
Order supplies	92
Troubleshooting	93
Setup troubleshooting	93
General troubleshooting	93
Document does not print	95
Document prints slowly	95
Document misfeeds or jams	96
Document prints poorly	99
Display language is not preferable	101
Date and time on the display are incorrect	101
All-In-One is not communicating with the computer	102
Black and white copy quality is unsatisfactory	102
Document has a checkerboard pattern	103
Scanned image is unsatisfactorily cropped	104
Edges of my document are cropped	105
Scanner unit will not close	105
Fax settings need adjustment	105
All-In-One is scanning and copying without a pre-scan	105
Error messages and flashing lights	106
Remove and reinstall the software	109
More troubleshooting options	109
Fax troubleshooting	110